This is my review of this business on the business FB today:
Had an appointment with Richard in North County today - this appointment was scheduled a week ago. Followed up Monday and yesterday via email and text. He confirmed it yesterday - emailed to expect him at around 11 am and that he will call me from Rancho Santa Fe as he leaves that job to provide more exact time. I am calling him at 11 to inquire and he informs me he is in Dana Point and has a meeting with some engineers and that he might get to me tomorrow but today is busy... I couldn't believe it - I waited a week, he confirmed yesterday, I spent an hour in traffic since I live far from Vista, listing agent wasted her morning as well, and the worst part - due to prior foundation work I needed the inspection to let me know if there are current issues before close of escrow... I delayed close of escrow waiting for his inspection. He wasn't even apologetic - he said something to the effect well, you know how it is, I only agreed to go because you asked (!!!) but then got busy.... I said no I don't know how it is because I do keep my word and he got mad and said he was doing me a favor and to use someone else then... I wish I had used someone else as he undermined my schedule and jeopardized my transaction. Some favor! I am very upset by this irresponsible and unprofessional approach to business.
Response from: Affordable Foundation Solutions
Affordable Foundation Solutions Was never in Dana Point. Never said was in Dana Point. Was doing a free inspection for you. Did not appreciate your rudeness and throwing around that you're a "Broker". Please don't ever call us again nor have anyone associated with you call us again. Have a great day!
My Response to their response:
Ha, glad we are in total agreement on the nature of what have transpired today: you offered a "free" inspection, you set the day a week out , you confirmed the time a day before, you didn't show up and had no intentions of showing up. Sorry i was off on your exact location at the time you were supposed to be at my location - perhaps you said Point Loma not Dana Point, no matter whatever point it was, my point is that as a broker ( yes i did use this word) when i promise a meeting i show up and if things change i cancel and do not waste people's time and definitely do not leave them hanging when they count on me. And, needless to say, i am sorry you decided to deprive me and everyone associated with me of your future "free inspections" forever and ever, because I as well as all my family, friends and associates were so excited to use your company after the great experience i had! read more