In response to my earlier review, the owner of Affordable Elevators called and stressed that they have been responsive to our issues. He agreed that we have had a lot of issues with our product but that is not their fault but rather the fault of the product itself - Galaxy brand elevators. This is the only brand they sell and they don't usually have this issue according to him. They suggested I contact Galaxy. They have not contacted Galaxy about our ongoing issues with their product. While it can be difficult to get a callback from Affordable Elevators when I call, they have been friendly and responsive when I finally got through, and have waived the service call fee on two occasions when issue was not resolved. He indicated that ours is an "older" product, which was surprising to me that a basic outdoor elevator lift would be considered old after 4 years. Hope this clarifies our experience and provides a fair and accurate review. Based on our personal experience, I obviously cannot recommend Galaxy brand elevators, but this may be an exception to what others have experienced. read more

David and Cory did an excellent job installing our Galaxy Lift - they arrived on time and completed the install in a few hours - they both are friendly and experienced - l would recommend Affordable Elevator products and David and Cory as installers -- H Hamilton read more