These folks are just wonderful there. They answer their phone with a real human.. and they come…read moreexactly on time as they say they will. Their technicians are very kind helpful and know exactly what they're doing.. I will continue using them and they are extremely nice helpful excellent people. I highly recommend this business for any repairs or buying new appliances.

We just received our 2nd appliance purchased from Richardson Appliance, a refrigerator. We highly…read morerecommend this business. Todd, who we purchased from the first time, was once again professional, knowledgeable, courteous, and friendly. Daniel and Doug delivered the fridge on time and went above and beyond to get it into it's space, moving multiple items. They were also professional, knowledgeable, courteous, and friendly. Thank you all so much!

I'm retired ,ordered soil curbside (27 bags) app said was ready ,on my way and then here. SheTold…read moreme to go to the front service desk and then sent back to the garden center " oh you can get it yourself I trust you .so I loaded on a cart and took care of loading in my truck. Curbside pickup??

I purchased a washer and dryer set from Appliance Warehouse for $1000. We are a…read morepaycheck-to-paycheck family and were looking to save money. Buyer Beware. Only a 30-day warranty, no refunds, no exchanges unless you let them work on it first---and they don't make house calls. The dryer melted wiring causing a fire hazard and the washer never did work properly but became completely unusable after 3 loads. The washer start button was unresponsive at times or blinked incessantly to where the only way to stop it was to unplug it. During the 3rd or 4th load, the process stopped after the rinse cycle and drained without spinning. I had to wring out every piece by hand and take the loads to the laundromat to do drying. Now I am in a worse spot than before I went to Appliance Warehouse because I paid for a terrible product that he won't come fix and I have no way to get to him to fix, and I paid for the haul off for my old washer that still had life left. Clearly David is not a good repairman who stands by his work. I called a real repairman out and he determined the repairs would cost more than $550! That plus the $100 service fee and I could have had a brand-new smart washer and dryer set.

David and his team have gone beyond the expected to provide quality appliances for years. Over…read morethe years I have bought multiple sets of washers, driers and refrigerator. They are always honest , helpful and fair. I've recommended Appliance Warehouse to many friends and family and am confident they will be taken care of. - Hal Henson (Farmington,AR)

I had a good experience with the staff there. It took awhile to be greeted when I walked in but I…read moredon't like pushy sales people so it didn't bother me but a quick acknowledgment would have been nice. Jill was on the phone and when she saw me standing there she immediately got off the phone and helped me. She was very pleasant and helpful. The guy who checked me out was friendly. I told them my predicament and they worked to get me taken care of quickly. They were also understanding of my request for contactless delivery. The only thing I would have like to see is the staff wearing masks. Given the spread of Covid-19, I think it's necessary but they must not think so. It's their business to wear them or not. If it bothered me a lot I wouldn't have shopped there but I have my own mask and gloves so I'm good. I would definitely go back.

Needed a oven heater element, called and had in stock…read more John put on the side for me and was ready when I walked in the door. Quality part & excellent service. Nice to recive a smile and sincere, " Thank you ".

My apologies to Metro appliance's. After multiple repairs was not them. The manufactures warranty…read morewas responsible. They required multiple repairs before replacing it, regardless of the inconvenience to you. Finally getting a replacement. Read your warranty

Terrible customer service. Our sales rep made me feel like she was doing us a favor by being…read morethere. Being new to the community, we were not familiar with the area or our shopping choices. She didn't bother to inform us about the "scratch and dent" area, which might have saved us some $$. We felt that we had to accommodate their delivery schedule without any consideration for our schedule. We ended up going to another company who treated us with respect and seemed to value us as people and as customers. Metro Appliance? NEVER AGAIN!!!!!

We have our chimney inspected and cleaned every year and have used PCS for the last 7 years, Joe…read morecame by to clean it as usual then proceeded to tell us we needed a new liner that would cost 3,000.00. My husband and I wanted a second opinion and as soon as our second opinion man looked up our fireplace with his flashlight his first words were "you had this cleaned?" He actually ran a camera up the chimney and showed us the 3rd degree build up and said whoever cleaned this just used a brush. New guy used a chain to clean it than ran the camera back up it to show us it was clean and deamed it safe to use and we did not need a 3,000.00 liner. By the way Joe said the fireplace wasn't safe to use and urged us to get a liner. I'm so glad we got a second opinion from a real professional who uses a camera before and after the cleaning. By the way new guy was $40.00 cheaper. Will never use PCS again.

From the owner: PCS Fireplace & Patio offers a variety of heating appliances, grills, fireplace accessories, pool…read moreand hot tub supplies, and more. They take pride in the one-on-one service and quality products that you will find. PCS Fireplace & Patio offers a variety of heating appliances, grills, fireplace accessories, pool and hot tub supplies, and more. They take pride in the one-on-one service and quality products that you will find. Give Us A Call Today, And We'll Help You Find The Right Product For You.