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Affinity Management

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

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Property management

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11 years ago

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The Family Real Estate Group

The Family Real Estate Group

(1 review)

I just wanted to take a minute and send a HUGE thank you to Chris and The Family Real Estate Group…read moreas a whole. We had been working with a contractor/real estate agent for several months, who abandoned our project and was trying to bully us into making decisions that were not in our best interest. By the grace of God, we came across this agency while looking for an appraisal to see where we were. He immediately stepped up, realized we were in trouble and went to work with us. He patiently stood by us while we tried for months to terminate our contract with the original realtor and was an invaluable mentor through the entire process. With Chris's help, we were able to get referrals to TRUSTWORTHY contractors, get the work done, and he worked tirelessly to get the house shown, advise us on what needed to be done, fielded phone calls and emails, re-listed, aggressively marketed, and supervised the progress every day. We finally closed YESTERDAY, and would not have been able to do it without his help and the support of his team. We will forever be grateful for his unwavering support and service to us. Today, we have a happy ending, and my parents' future is secure thanks to Chris and The Family Real Estate Group. YOU WILL NOT FIND A BETTER GROUP of realtors in Charleston. Thank you again!

From the owner: The Family Real Estate Group strives to deliver an excellent real estate experience for home buyers…read moreand sellers while founding a company on lasting relationships.

Oak Trust Properties

Oak Trust Properties

(37 reviews)

Our experience with Oak Trust was relatively positive, however, when our lease was not renewed…read moreafter nearly 10 year in the same home. Communication was non-existent. As a family, we felt we should have been afforded an explanation as to why our lease had not been renewed, but there was none. It started with a change in the inspection procedures and non-personable personnel and ended with penalizing our security deposit for an "unclean" home cleaned by a cleaner they explicitly recommended as part of the move out process. In the end, our family recognizes there might have been something we did wrong that brought about the end of our relationship but that was never communicated. Signed, a public school educator, special needs parent, and retired military veteran

Extremely unprofessional and dishonest company stay far away!…read more Oak Trust Properties has been the most unprofessional company we've ever dealt with in owning a rental property in Charleston. Every time you try to call, you're told the property manager is "in a meeting" and to make matters worse, they don't even have a proper phone system that allows transfers. You're left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed -- then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough Oak Trust will only make it worse. Stay clear!

Affinity Management - propertymgmt - Updated October 2026

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