Doctor Christine and her team are EXTRAORDINARY…read more ...let me say that again. They are EXTRAORDINARY. They know how to put children at ease with every visit, have cool themed rooms, and creative ways to make the experience fun. This is no easy feat, especially with children like mine with autism and other developmental delays. Very highly recommended; borderline essential.

The friendliness of staff is unmatched! They moved and although their last place was clean, the new…read moreone is more spacious and next level on point. Dr.Lee has the best personality for kids and they work with you so you are not paying unnecessary fees that insurance won't cover. If they see a different issue, outside the scope of their care, they give you recommendations/referrals to address the concerns. Your children will not be disappointed, nor will you.

The parking situation isn't great l, so some signs saying where to park if the lot is full would be…read moregreat. But otherwise, the hygienist, assistants, and dentist were awesome!! My girl talked about how much fun she had for days

The staff and doctors are incredible here! My son no longer fears going to the dentist! They are…read morekind, sympathetic and very efficient. We love Kids Dentist!

We took my son for his first dentist appointment to Miles of Smiles Dentistry. The office was very…read moreclean and Dr. Melissa and her staff were very friendly and amazing with my son. He had such a great time at his first dentist appointment that he did not want to leave. We will definitely come back. Highly recommend this place!

From the owner: Dr. Patenio is a practicing Pediatric Dentist in Gurnee, Illinois. A Diplomate of the American…read moreBoard of Pediatric Dentistry, she holds her practice to the highest standards, always trying to remain on the forefront of dentistry's newest developments and technology. Her compassionate personality makes her an ideal dentist for those needing special care. Dr. Patenio sees patients from infancy to 16 years old age as well as special needs patients.

Dr. Joe to the rescue! Our 19 month old son fell outside…read morebefore bedtime and chipped his top front tooth. We were panicked. We got ahold of Dr. Joe on the phone and he made a house call 15 minutes later to put us at ease--at 8pm on a Friday night! What a relief! It's great to find a dentist who really cares.

Yesterday my son had an emergency situation right at closing time. Two front teeth broken when he…read moregot whacked in the mouth with a racket- and nerves were exposed. Dr. Joe and staff were so amazing. He stayed 2 1/2 hours past office hours to fix my sons teeth. End result looks incredible, like nothing happened! He's always been a great dentist, we have been going to him for about 15 years but this experience solidified the fact that Dr. Joe is the GOAT!

I am pleased to give this review. The staff here at beautiful smile are friendly, warming and…read morewelcoming. The facility is well maintained, clean, and up to date with dental tech. I've only been a patient for 2 days now and must say I'm happy with the level of care and service. I moved to Waukegan 2 years ago and my regular dentist is a 45 min drive south, I've decided to switch to Beautiful smile because of the shorter drive but most of all the awsome experience. Thank you Beautiful smile dental center.

My only visit with these greedy pigs was 07/07/2023. We'd spoken 3-4 times beforehand because they…read morerescheduled. I showed up 15 minutes early because I hadn't received the new patient paperwork they were supposed to email. When I handed the receptionist the completed paperwork she told me they needed a copy of the last set of full x-rays as my insurance only covers it every five years-or I had to pay an extra $150.00 out of pocket. They had ample time to establish this prior to the appointment. The receptionist then tells me that they don't check benefits until the day of the appointment because if they check in advance, insurance may expire before the appointment. HUH? Insurance can retro-deactivate at will.. I told her that I would be glad to reach out for the x-rays on their behalf but wouldn't be paying out of pocket. I also advised that the old DDS has staffing issues so it might take a while. She said that was fine and they could still do my cleaning. About 10 minutes later she called me back to the desk to ask if I was able to get the x-rays yet. WHAT? I explained that I wasn't in a position to make a call from their waiting room and would email the old DDS a request when I got home and normal turnaround time for a records release at least 5 business days. Then, some guy comes out of the back room and starts arguing that I need to get them for "legal reasons". That's BS and I don't appreciate being lied to. Then a 3d lady hops in and tells me that they can't ask the old DDS due to HIPAA regulations. Nothing is going to make a provider lose credibility faster than using HIPAA as an excuse for not doing their job, all they need is a signed release. They finally agreed to do their own set of full x-rays at no cost to me. The DDS asked me why I switched from my old DDS & I explained that they had too many staffing issues and she asked what I do for a living and if we ever have staffing issues (rude!). They also tried to up-sell me thousands in unnecessary treatment and made me sign a million waivers as intimidation. They also padded the bil for a $32.00 consultation fee-which insurance denied. So...fast forward to January 2024. For obvious reasons, I have a new DDS & I ask them for copies of my X-rays & this is the response they text me: Good Afternoon Dear Stacy, I have tried to contact you since I missed your call, sorry about that, I wanted to inform you that we are going to return the $52 to your insurance for the bitewings but you will have to pay for the complete set of your x-rays which, respecting the value of your insurance, is $105 since they would not cover that procedure on the day of your visit please call back at (847)249-5700 thank you. Anyhow, I very eloquently explained that I wouldn't be paying them a penny. The new DDS said not to worry about the copies of the X-rays and I was going to just move on but then a few days later I received the x-ray by mail. No letter, no explanation no, $0 statement. These people are just too unprofessional for words!

Dr. Saltzman has been my dentist since I first grew teeth. I told my dad that I was never going to…read moreanother dentist ever again. Apparently I really am a dumbass, because it never ocurred to me that he might retire. He is funny, nice and gave me a discount on the resealing of my teeth at my last visit. I don't care that even the receptionist makes fun of me for going to a pediatric dentist. I love my dentist and the toys that I get at each visit. One star off because some of the hygeinists over the years have been bitchy to me about my flossing habits. Maybe that should be one star off for me, but whatever.

Dr. Saltzman IS as good as it gets. If you read any review, read this one because it is based on 34…read moreyears of experience with Dr. Saltzman. When I was but a tot, my parents took me to see Dr. Saltzman... and my brother too. 34 years ago he was great, and he still is. I now take my 4 (yes 4) children to see him every six months. They range in age from 12 years to 3 years. Dr. Saltzman always makes them feel comfortable, no matter how scared they are. The staff is great and friendly no matter how misbehaved we are. We have never had a bad experience there!

So someone recommended Dr Pree of Pediatric and family dental on 83 in Grayslake. It's the new…read moreoffice they built where Pat' Pizza used to be. We just got back from an appointment with them and I thought I'd report back. Not a great experience. Dr Pree was nice and the blond hygienist was kind but 2 things were very wrong. First was the policy they have of not letting parents back with their kids. I was told it was just during X-rays. But they did one of my son's cleanings without coming to get me. It was only when it was taking a loooooong time that I went back. The receptionist used her body to try to block me but I went right passed not taking no for an answer. You may think this sounds unreasonable but my sons(twins) were premature which means their baby teeth have needed some work. They are very nervous about going to the dentist because of that so they want me to be with them. And I promised them I would be. I didn't know when I made appointments that the policy was to not let parents do that, even I was told, if kids have medical anxiety from being going to many hospital, Doctor and dental visits, like mine. (One of my boys was tested for almost 3 years for a brain tumor.) Really bad policy. When I went back I was told I wasn't allowed to be back there. ("not enough room" -there was the standard amount.) I stayed. I was talking to another mom in the waiting room. Just chit chat about the book she was reading. She then began to share that her daughter had some bad experiences with All kids (Medicaid) dentists in the past and she wanted to be with her daughter too. Her daughter was there to get a filling. They told her she couldn't go back and by the time her daughter came out the mom was in tears with worry. I've heard stories about people who have AllKids, which we used to have but don't anymore, not being able to go back and kids screaming and having bruised gums after, not using sufficient anesthesia for wisdom teeth removal etc. (I'm guessing the insurance will only pay for certain kinds.) but I didn't know this was their policy and they didn't volunteer the information when I made appointments for our entire family. On my way out I verified that this was indeed their policy for any kind of work they do other than cleanings and cancelled the appointments I'd made for my husband and myself for later in the month. The second problem was that one of the nurses was very rude. She gave me attitude from the second I put my foot down. (The other nurse and the Doctor herself did not. They understood where I was coming from and that I promised my kids.) I found out after that she rolled her eyes at both of my boys when they were getting X-rays and when my son accidentally bit her finger slightly because she wanted him to bite down with her fingers holding the slides in his mouth. He's such a sweetheart and felt really bad. My other son said she murmured "oh my god" under her breath and rolled her eyes when one of the slides cut his gum and he pulled back. Life is too short to deal with these kinds of people. Not going back. Again to be fair the blonde hygienist and Dr Pree tried really hard to make the boys feel safe and calm. They were kind and patient.Also the receptionist who tried to block me was also kind and just doing her job. At the end when we were on our way out she told me she understood and I could see she disagreed with the policy herself.

The staff has been very accommodating to my family and our needs. The patience and care taken with…read moremy son who was extremely scared and anxious was a breath of fresh air. Dr. Mike has taken the time to make my son feel at ease in the toughest moments. I appreciate the extra time and energy they put into handling my son who needed just that :-)

Had 3 fillings in one sitting with the dentist. Appointment started late, went longer than expected…read morebut all around good experience. Awake and numb the whole time. Nice people. Friendly service. Care quality is a 8 out of 10. Definitely don't forget your HSA card coming here !

I had dental work done there with Dr. B probably 20 years ago. he was a very good doctor when he…read moreretired. The new people didn't have a doctor for about a year and then I had a crown that needed replacing. I finally got to see a Doctor Who did a good job charge me almost $1600 for one crown I paid half of the bill the day I ordered the crown when I went back to have it input the first thing they wanted before I could see the doctor was the balance on that account even though I was a patient for over 20 years, I felt like they only wanted the money and didn't care for me at all. I don't recommend this facility at all

I worked for a dentist who would refer kids to Affiliated dental specialists. When I had my own…read morekids I decided to take them there also to see doctor Maddox and once he retired I decided to stick around because the office was fine, at first. First experience with Gurnee office, was not that great. Dentist looked very unprofessional and had dirty shoes. Now, my husband works in construction and his shoes were cleaner than this dentist. Not to sound picky but the charges aren't cheap and I expect to get what I'm paying for. Nice doctor, dirty shoes, fine I gave them the benefit of the doubt. Took my daughter to get a filling done and the nitrous wasn't working. Was not told in advance until she's sitting in the chair. We were already there and my daughter was comfortable continuing with her filling without the gas. Fast forward to now and the Gurnee office closed down, go figure. So we transferred to their Vernon office. Should have switch offices by this time but I didn't because all their records were already there and I wanted to give this other dentist a try. We continued going here until we had an appointment scheduled and they called to cancel it 30 minutes before the visit because their assistant was sick. I understood, things happen, right. I told them I would call back to reschedule because I was already driving there and couldn't look at my schedule. Unfortunately I missed work because they do treatment early in the day, ok I get it. I called back to schedule and left a voicemail. No one called me back for two days. I called back again and nothing. I should have gave up here but I didn't. Finally after the third call they finally answered and scheduled her back in. Well, here we go again, I missed work for this appointment and I get a call 30 minutes before her visit AGAIN and they tell me the same thing, the assistant is sick? At this point yes, it was enough. This is my first review because I don't like complaining and give people chances but this office is very inconsiderate of peoples schedules and does not care about their patients which are KIDS. Now it's neglect and no care for the well being of their patients. At this point, I blame the dentist working here because they are the "doctors" and should have competent people that can work and run an office so they can have work themselves. The girls working there should get FIRED for not responding to messages, calling off apparently last minute. I asked for my records and never got the form to send for release. I called back and they finally sent it. Only to get no records sent in return which would have nice to have had since I was able to get in somewhere elsewhere an hour later. These people do not care and it will be a matter of time before this place shuts down too. Worst experience and waste of time.

The practice is not what it used to be. They closed an…read moreoffice in the Gurnee area and consolidated to a single office in Vernon Hills. Doctors cancel office visits, and staff is left calling last minute to cancel the patient appointments. This has happened several times. Office is only open on Saturdays once per month. If you had a Saturday appointment and you can only make it on Saturday, you are out of luck for a month. Lack of professionalism.