I went to see Dr. Petropoulos for a certain type of procedure she offers on her website. When I…read moremade the appt, I told the receptionist what procedure I was interested in. When I got to the office, I was in the waiting room waiting for my appt and several of the girls were whispering about a client that was there in an exam room. I could clearly here what they were saying and I thought it was very unprofessional and not kind, honestly. Once I was able to talk to someone, I was told that they no longer do the procedure that I was interested in and that they haven't done it in a very long time. Not cool. Anywho, I listened to their pitch about all the other products they sell and procedures they do and then it's time to meet the doctor. The doctor told me that my face could be offensive to people because I have a natural frown. She even went so far as to tell me that I could probably have better relationships with people if I let her fix my frown. Needless to say, I will not be going back nor will I be recommending this office to anyone. That office really needs to work on their delivery.

The doctor was fine, the women at the front desk are so unorganized and unprofessional, that my…read moresister and I will never go back.

You may not receive the level of care you would reasonably expect from a doctor with more than 40…read moreyears experience as a plastic surgeon. I'll not post the facts of my experience and I apologize for not providing you the details, but I feel the need to advise the public that you should ask around about him from family, friends, neighbors, work associates, etc. Even if you've been referred to Dr Mahesh M Patel ( 75 Herrick St, Beverly, MA) by another doctor, ask around until you're confident you will receive the quality of care and treatment that you expect from an experienced plastic surgeon.

I've completed four Emsculpt ab sessions and just signed up for four more on my quads at North…read moreShore Plastic Surgery & Med Spa- and honestly, it's the luxury version of a plank: powerful, silent, and over before you cry. It was the most productive physical training I've ever done, with Keri or Cathy cheering me on the whole time. And the bonus? It somehow turned into a therapeutic talk session I didn't even know I needed. It's core strength, emotional support, and a little electromagnetism- all in 30 minutes. Hands down, the best country club I've ever joined. I absolutely love Dr. Wages and his incredible staff at NSPS. Thank you, and bravo!

Today was my second visit with Diane. Last week , I had a facial with her and this week she…read moremicro-bladed my brows. Diane is warm , professional and a perfectionist. She recommended , color and shaped them perfectly for my face. I couldn't be happier !

Unprofessional uncaring money hungry practice. They push hearing aids and don't care about the…read morepatients at all. BEWARE!!! Not worth your time.

I had been living in Los Angeles and was exposed to mold. I had my first sinus infection which left…read morewithout the ability to smell in 2013. I began seeing the top ENT doctor in Beverly Hills and we started with a surgery to fix my deviated septum and clear out any infections. Unfortunately this did not fix the problem and I continued to have sinus issues. Around 2014 my sinus infections were weekly and I was so ill and in pain. Due to the heavy traffic it would take me 1.5 hours or longer to get to his office I began going to an Urgent Care nearby and was taking 5 prescribed Clarinex's a day, ( allergy pills.) I was put on Qnasl a corticosteroid. Yet as each week continued I found myself weekly at urgent care being put on steroids, antibiotic etc.. it was painful and sheer frustration. My ENT Plastic Surgeon at this time stated after seeing my CAT scan I needed surgery to unblock the bone growth covering each side of the 4 holes on each side of the nose. ( I went out for three other opinions all were of varying answers and directions. We finally decided to leave LA and return to the North Shore after having a surgery in June of 2016. It was then I began seeing Dr Mugge. It was an interesting visit as Dr Mugge was the first doctor that actually took cultures of my nose. It was interesting as I had just had surgery and tested positive for Pseudomonas an antibiotic resistant sinus infection. I was frightened and scared but relieved that someone was thorough and took the time to swab and test. Dr Mugge instead of throwing antibiotics and steroids at me wanted to get at the route of the problem. This was a real wake up call as to what a great doctor he was as he took the time to figure out what was truly going on and not just treat the symptoms. Dr Mugge placed me on a nose spray from the Beverly Compounding pharmacy. We did this for a few months and the Pseudomonas did not go away. It was at this time he felt surgery following a CAT scan was the best form of treatment. Dr Mugge felt that the sinus spray was being blocked, thus endoscopic surgery was the needed. The surgery I was afraid of as my previous surgeries were so painful. I am pain sensitive and he listened to me and really cared. Following the surgery I still tested positive which was a surprise as my nose was no longer inflamed and red. I again took the nasal spray with ongoing cultures. However, finally my results came back negative!!!! I cannot express what a relief this was as I had been suffering for years and had to move across the country. Without Dr Mugge taking the time to test the cultures I have no idea how long and how many years I would have continued to suffer. Additionally suffered with too many antibiotics given to me and steroids which would all have been useless. I am so grateful to Dr Mugge and his team who cared for me when I was ill and truly listened after hours or when a much needed appointment was given to me the week I phoned. ( I recall one time I knew I had a sinus infection in addition to the Pseudomonas and this was the first and only time I stated I need pain medication as my entire face hurt and I had such a horrible headache I was just lying in bed in the dark unable to move. They listened and trusted after hours my symptoms and helped with the pain and antibiotics.) Literally you cannot get better after hours care and again the ability to get in to see the doctors when truly in need. Dr Mugge's nurses line is available and you leave a message and they reply promptly. All of the nurses and Karen are awesome! I found his staff to be caring and friendly and his offices clean and sterile. If you want to truly get rid of sinus infections and are exhausted with antibiotics thrown your way go see Dr Mugge. The first appointment was the hardest for me to get but following that appointment you are a patient and very important to Dr Mugge and his staff. Presently I am now dealing with pollen I have allergic rhinitis and I think after having this antibiotic resistant sinus infection I may be more sensitive to pollen. Please note Dr Mugge knew of my pollen issues and started me on Clarinex 2 times a day and Qnasl. The Qnasl takes a few weeks to work and build up in your system so it was a relief to know that Dr Mugge also took the time to do preventative allergy season work on me. I cannot thank Dr Mugge or his staff enough. Thank you ‼

Saundra is the gold standard of estheticians!!! Once she touches your face _ no one else can…read morecompare! I started in the late 90's and even back then Saundra was always on the cutting edge with products, new procedures and always furthering her education! I still use the products she recommended and they've helped my skin immensely, 20 plus yrs later! The results of all the procedures she does is immediate! I always had excellent results and compliments on my skin. Saundra is, thee best, top notch, in her industry and a wonderful, caring person too!!!

SRC is a fountain of youth gem! I have been researching and reviewing skin care treatments for some…read moretime and specifically for drooping eyelids. I even looked into surgical options ....and thank goodness I came across SRC and their saw fibroblast treatment (non surgical) and came in to see Saundra. When I arrived I had met several clients who said they had been coming to her for an upward of 10years ( and now I know why). I saw her client book of success doing fibroblast to lift by droopy eyelids ( and really anything on your face) . So I tried it on my upper lids and literally instantly I saw a significant lift ... within a week of complete healing , the results were amazing. So after a month I went in and did my under eyes. Overall results - Saundra gave me 10 years back! Saundra catered the treatment to my face and skin type. I am Asian as well and I find not everyone quite understands that face structure, but Saundra certainly does. Saundra and her entire team are wonderful and earnestly caring with their clients. After treatment She checked in with me next day to see how I was healing ...and then her office followed up as well. SRC really takes special care of you . Saundra also sent me home with samples of skin care to try, which I loved on my aged and acne proned skin. Saundra truly is an aesthetic artist ,BEAUTY ANGEL, and skin guru . When you meet her, she herself is beautiful. I wish I had found her sooner so that my skin might look as good as hers. So glad I came to SRC. They offer an array of treatments. I am definitely going to continue to come to SRC. I have an appointment for microdermabrasion next. HiGHLY- HiGHLY recommend SRC (aka - the fountain of youth)

DR. GLAVAS...where do I start? First I have had 21 years of experience working for plastic…read moresurgeons as a practice cosmetic coordinator/medical assistant so I have some knowledge of plastic surgery procedures. I did my homework, checked his reviews and thought he would be a good choice to discuss upper & lower blepharoplasty. I did have a previous blepharoplasty 25 years ago so I knew what to expect and it was a very easy and uneventful recuperation. My first appointment with DR. GLAVAS lasted 5 minutes and when I left I thought he didn't have much to say. His response to my questions were "yes we can do that" but I thought he has a good reputation so he knows what he's doing. Fast forward, I had the surgery (my mistake) and knew immediately when I got home that there was something wrong with my right eye. There was a cut in the upper right corner that extended beyond my upper lid so you could see my eyeball! Both eyes were a mess so much so that I had to wear sunglasses in the house. I waited two days before calling his office and was told he was in Japan for two weeks and had NO coverage! I never heard of such a thing. A doctor goes out of town, he has to have coverage especially a surgeon. They said I could go to a hospital ER but it would probably be a 4 hour wait if I went to MA Eye & Ear. I then called optholmologists and oculoplastic surgeons but no one would see me because they did not do the surgery. I finally after 1 1/2 weeks of suffering walked into my old optholmogist's office crying that someone had to see me. I had two doctors in the room and the first thing they said was "who did this to you". They prescribed antibiotics but said I have to see the doctor immediately when he returns which I did. His response was "you're healing. Give it time". At my next follow-up with me still wearing sunglasses in the house, my eyes not fully closing but hard to keep them open and the big cut still on the right eyelid. Also, there were 9 people ahead of me in the waiting room so I timed their visits. He literally spent 2-3 minutes with each patient. I had several more visits all being the same with many people ahead of me and his spending so little time with each one. My longest appointment with him was 5 minutes. He said nothing other than he could probably stitch the hole in my right lid and got defensive when I expressed my concerns. To make this story shorter, it has now been 14 months post surgery and my eyes are still not right nor are they comfortable. My left eye is much smaller than my right (he said because one eyebrow is higher than the other! If so, wouldn't the surgeon compensate for that?? I still have to wear sunglasses outside, am constantly putting in eye drops because I feel like I have sticks in my eyes. I have very visible scars that look like blisters in the corners of both eyes. He did laser on my lower lids for discoloration and fine lines for which I paid $6300.00!! They look the same with no improvement other than now having scars. He did say he could redo this but was going to charge me again. Sorry this is so long but my experience with DR. GLAVAS has been horrific. STAY AWAY. He's all about volume and doesn't care about his patients. Time to retire, DR. GLAVAS. P.S. My neighbor also used him and had issues.

From the owner: Dr. Glavas is a board certified surgeon who has been trained both as an eye plastic surgeon…read more(oculoplastic surgeon) and as a facial cosmetic surgeon. In his years of experience. Dr. Glavas has developed a multidisciplinary approach to facial rejuvenation. His techniques give emphasis to quick recovery and natural appearance.

Tried to make an appointment, but he doesn't do Veterans. They don't except payment from the…read moreVeterans Administration, The lady that handles billing had quite a condescending attitude .

I have been a patient of Dr. Rodman's for many years. I followed him from a prior practice to…read moreMicrosurgical Eye Consultants and it is worth traveling the extra distance. He is a highly skilled professional, very knowledgeable on the latest surgical procedures, and always takes time to answer questions, find solutions, and go above and beyond to ensure his patients get the best care. I recently had cataract surgery and had lots of questions prior to surgery about the procedure, expected results, and the potential for any problems. Dr. Rodman took a lot of time to answer my questions and ensure I was comfortable with the answers. I have always received excellent care from him and he's always found solutions for me. I have to say that for me cataract surgery was life changing. After cataract surgery, I am in awe of the improvement in my vision. I no longer need glasses except for "cheaters" for reading. I am very happy with the results and thankful to Dr. Rodman and the Microsurgical staff for their attentiveness and care given to me as a patient. All of the Microsurgical Eye staff is very professional, always greets patients, answer questions and gives their full attention to patients. It is a large practice, but always well organized and efficient. There is a lot of teamwork among the staff to ensure the patient experience is a positive one. I would highly recommend Dr. Rodman and the Microsurgical staff with confidence in their abilities. You won't find a better team of eye care professionals! They truly care about their patients!

In the most polite and professional way I can put it my experience being a patient here was…read morecompletely horrendous. I live two hours away and I've chosen here despite the commute because there is no medical center near me that gives the treatment I need so I am, for lack of a better term, downright desperate. After having a prescription given to me almost a year ago, I have been calling for MONTHS to get it authorized by the doctor I saw and nothing productive has happened. Nothing. I've been hung up on twice before, I've been bounced between two offices multiple times to try and reschedule an appointment, I have stated the urgency of how I need what I am there for and still nothing has been done. My experience here has been disgustingly bad and I would urge anyone who is looking for this as a possibility to try other options because it is abhorrent how hard it is to get anything accomplished here. And this isn't even coming from just a solely outside view, I am in the medical field myself. I am extremely disappointed.

My doctor was great. No complaints there…read more My co-payment was $30. I paid it with a credit card (I tried to give them cash, but they don't accept it). Days later I had remembered I had a Health Savings Account debit card. I decided to call Billing, have them refund the $30 on my credit card and charge the HSA debit instead. The transaction seemed easy. Come to find out, they never refunded the $30 on my credit card, and instead of withdrawing $30 on my debit card, they withdrew $200. I've been calling and using the portal for two weeks - simply requesting Billing to call me. The folks on the portal said Billing would call, but they haven't. Two weeks of silence. My only recourse was to file a report with the Beverly Police Dept. They'll follow up with the NSPG or the Salem Court will. An abysmal experience. If anyone has Scott Sperling (Mass General Brigham, Chair) and/or Anne Klibanski (Mass General Brigham, CEO) contact info....please share it. I want them to know my experience.