Absolutely dreadful service! Complete con merchants. We have never experienced such appalling service.
Charged my husband (David) nearly £400 for a part you can purchase on Amazon for £15. Still not working so we called them again and on the engineer's return then asked for almost £700 for an additional part. The engineer had no idea what to do and he was actually embarrassed to pass on the advice he received when he phoned his help service. No customer service. We've been promised resolve for over two weeks now and after repeated phone calls we are no further forward,
Going to have to get a refund via our credit card company.
Can only advise anyone not to deal with this company. I read more