We engaged TWM for what we hoped would be a straightforward survey of our property. They were…read morerecommended to us by a contractor we were working with. Despite the estimate which was on the higher end of those we received, we elected to proceed with TWM based on that recommendation and our desire to have things done right the first time around. Unfortunately, work that should have taken several weeks (per TWM's communication) took more than two months. Communication with regard to the delay was non-existent and when it did come, made us feel that our "little" project just wasn't important to them. No apologies for the delay that set us back more than a month. I found it funny that in our final invoice they threaten to charge additional interest for accounts more than 30 days late. If only they applied they same standard to their work... Would urge readers to work with someone who values them. I truly hope we are the exception, not the rule.

From the owner: Thouvenot, Wade & Moerchen provides Civil Engineering, Structural Engineering, Land Surveying and…read morePlanning services to both public and private sector clients in Illinois, Missouri and throughout the Midwest.