1. AEL Management

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AEL Management

5.0 (1 review)
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1 year ago

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Bukaty Companies - Proud to be among the Top 5 independent health insurance brokers in the greater Kansas City area. (Kansas City Business Journal)

Bukaty Companies

(2 reviews)

I spoke with Bridget McQueerey on the phone this afternoon on she was incredibly rude. She had been…read moreavoiding calls for over 90 days, which she initially denied. I asked for the postal address to forward documentation so we could get our issue resolved but she hung up on me. Thinking this could have been accident, I phone back immediately and she would not answer. I left a voicemail and still have not heard back. I likewise left a message for Mike Bukaty and I am still waiting a response. This is not the level of professionalism I would expect.

In Dec 2019 I was quoted by Jeff Walstrom $775 for health ins. for the 2020 year. I agreed to the…read morepolicy and enrolled in auto debit for the pmts. In Jan of 2020, I received an email from Jeff Walstrom stating my ins. would go up to $910 a month effective Feb 1, 2020. I complained and reminded him he quoted me less than 30 days ago, so he agreed to honor the $775 price through May of 2020. In May of 2020, I was charged 910.00 which was not supposed to happen until June of 2020. Then in June of 2020, I was auto debited $1035 without any notification from Jeff Walstrom or BCBS. I emailed him several times and sent him a copies of the rate sheet he provided. Jeff stated the rates increased again in June and the rate sheet was now expired. Now I am paying over $1035 a month for a policy that was originally quoted at $775. My rate was increased of $261.76 in 6 months. I also never approved the auto debit amounts to raise or be changed without my knowledge, so I am filing a BBB complaint. Jeff Walstrom is not a good agent, nor is he good with communication, nor does he follow-up on anything. He quotes you and enrolls you into auto debit, then takes more money that he is supposed to. CHECK YOUR AUTO DEBIT if you have a policy with him.

AEL Management - payroll - Updated October 2026

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