I've lived at Monterrey for going on four years now and I have to say that things have gotten a lot better than when I first moved in, during 2015. The two Susan's in the Front Office make sure that everything is up to code, that everything is running well and that service requests are fulfilled with the utmost expediency.
In terms of the property itself, Monterrey has landscaping done each and every Tuesday to ensure that the grounds are immaculate, well-kept and pristine. When we had Hurricane Irma, the Maintenance staff was out to fix any issues immediately. The Front Office was opened right after the storm had passed. I honestly didn't see any remarkable damage to the property.
When it comes to Maintenance, I feel that they do a lot better than 2015. When I moved here in March of that year, I lost my air conditioning for a month in May. This was before the two Susan's came in and in seeing how things have improved, any requests are usually handled priority now. Case in point, I had to have my sink cleaned and my toilet handle fixed, both were addressed the same day and fully resolved to my satisfaction. Maintenance Department does a wonderful job for Advenir and we are lucky to have them here.
In terms of pricing, you may think the cost is high, but rest assured that costs are high across the board in Venice. You really won't find anything of quality for less price. Hopefully the apartments in Venice will go down in price across the board, but just know that Monterrey has to keep prices competitive with other apartment complexes. As stated, if you're looking for quality, Monterrey is where you want to go.
In terms of your Front Office staff, they are very receptive and caring. What I find interesting in a pleasant way, the two Susan's are constantly coming up with contests and events to keep things fresh for the residents. Whether it's a March Madness pool, a raffle, a barbecue, they are constantly looking for ways to engage the residents. When I first was searching for Apartments in 2015, I didn't see that anywhere else. So you feel like you're a part of the family when it comes down to it. Try finding that sense of community elsewhere and you won't find it.
In Closing, Yes, the price may be more, but in keeping on top of Venice as i've been here for 8 years, prices are going up across the board, throughout Venice. However, living in Monterrey going on four years, I can honestly say that the apartments here are very nice, well built and I know that the Front Office cares about their tenants very much so. If you're looking for a safe apartment complex, where you'll be treated with respect, where your neighbors are quiet and where Maintenance is on top of every issue, as well as a wonderful Front Office staff, then you'll enjoy Advenir at Monterrey! read more