If there was a negative option, I'd select it. Hired in, hired in - I'm always confused with the current company that is handling the pay roll. What a joke. Pay your employees before you go to happy hour. Common sense lacking 100%. Quit hiring people with the mentality of a potato. read more

The physical and occupational therapy here is awesome. Unfortunately, this is where the excellence ends. Nursing staffs are constantly short-handed and food is cold by the time it gets to you most of the time. It gets worse. I am an amputee and was moved to a room with a non-ADA compliant restroom. After two days of trying to get this resolved, I received a message through a nurse from the nursing director that I would not be moved back to a compliant room. This message was delivered at 5:30 on Friday afternoon. The nursing director refused to meet with me, so I had no other recourse than to self-discharge. If you have two legs, RUN, don't walk. read more

My uncle died Monday 11/23 due to the incompetence and pure neglect of the staff. Don't send your family there unless they're being sent there to die.. in dirty rooms with less than acceptable care read more

Advantage Living Center - Wayne - Urinary infection causing sepsis, now my uncle is dead - Rehabilitation Center Near Me - Wayne, Michigan

Don't send your loves ones here! My grandma came home from the hospital and needed physical therapy. She was sent here where they put her in "quarantine" for two weeks. Whenever we called they would transfer us to the "nurse" who NEVER answered. Ever! When we finally went up there they acted like we were crazy for asking about her. They promised us they would answer when we called but never did. After 2 weeks my grandma was sent back to the hospital. She was severely dehydrated and had a fever. They obviously neglected her and didn't keep us informed. A week later she died. She was mentally with it when she went in, two weeks later she was a different person. read more

My mother is at Advantage Living Center on Venoy. As soon as this virus is over and I can remove her she will be out of there. She's been there 7 months and I wish I never had her there. They are short staffed, in caring, unprofessional and when they have family members like myself who care about their mothers they take advantage of me and my mother. She is malnourished, was always left unattended. They don't help her eat. On occasions she smelled of urine. I came to visit 5 days a week till this virus wouldn't let me in, but they allowed people with the virus to come in with my mother. Even took her room away from her and placed her elsewhere. Putting institution clothes on her and (LOOSING) ALL OF HER OUTFITS!!!!!!!. 12 COMPLETE OUTFITS, TOPS AND BOTTOMS, HER WIGS, 6!!!!!!. HER DENTURES, ALL PERSONAL ITEMS, CARDS, her bday was May 11, she turned 77. Myself and children brought there cards, cupcakes, balloons, new wig, new clothes, they claim they can't find her things, it's heartbreaking. They ignore my and my family's phone calls, double bill me. It's been a nightmare!!!!!!!!. Yes I curse and leave holkaring messages sometimes but who wouldn't, but they all will answer to the Lord and higher ups. read more

I've been at Wayne three separate times. The first time I was here I was here for almost three month. They thought that I was going to die before they sent me here. The staff helped me get back together and I got well and walked home with a walker. The second time I had tons and tons of infections and all kinds of antibiotics from the hospital. I came back to Wayne and they took care of me. I was here for about month and half and I went back home. The third time I came to Wayne to build my health and strength before I have a major surgery. My surgeon wanted me to get as healthy as possible because this surgery will be five hours long and I need to be in great shape before that happens. I keep coming back to Wayne because I like the people here. Everybody here is good to me. I like being here. I could have gone to different places but this feels like home to me. I would recommend this place to anyone. I had a friend that had a stroke and when I visited her at the hospital I told her to come here and she did and she got better and she liked it here as well. When the weather good, I can go outside and enjoy the weather. I love the rehab team, they treat me really well, every one of them. They are very good at what they do, they make you feel comfortable. They encourage me to do my best and get stronger, which I am doing, I am getting stronger. If you are thinking about coming to this building I would say to you that the people are very kind and considerate, they listen to you, they do everything they can to help you with any problem either inside the building or outside the building. If you let the people know, they will help you. I wanted a newspaper and the staff walked with me down to the store and we got a paper. That may not seem like a lot, but to me it's a real lot. I had some pants that were falling down on me and they bought me some suspenders. Those little things are really important to me. I think if someone comes here to get better, they will get better here, they may become a better person also. read more

Upon taking a tour with my father, we decided that this was a nice option for my grandfather's rehabilitation and physical therapy. It was close to home and seemed to have a great physical and occupational therapy program. He had just spent 16 days in ICU do to a few massive blood clots and a bad case of pneumonia. He was transferred and given a room around 9:00 pm on Friday, Feb 16, 2018. Saturday morning upon arriving at 9:00 am, I discovered that not only was he still in a hospital gown, but that he had been left in a soiled diaper over night. Why he was in a diaper was unknown, being that he could walk with assistance to the bathroom, and that was mildly upsetting. Went to find a nurse to ask about his medicine, could not find one. The lady who was sitting at the nursing counter was EXTREMELY unfriendly and unhelpful. His breakfast consisted of cold eggs and a sugar donut, which he didn't eat. So I moved on and went to ask the therapy department what time they would be grabbing him. They were very helpful and said he was up next for therapy. I went back to his room and changed his clothes, and with the assistance of the two therapists got him out the soiled diaper and into clean pants. Fast forward and it is now well after 5pm and He has still not received any of his medication, that he DESPERATELY NEEDS and no one can tell us why. Staff sits around on counter tops and DOES NOT do their job. Currently trying to get him out of there before his lack of medical treatment kills him, but of course there is no staff available to transfer on weekend........ read more

Advantage Living Center - Wayne - When you finally find a staff member, he is how it looks - Rehabilitation Center Near Me - Wayne, Michigan

I love the layout of this building, the care is perfect, they always come to me. I don't have to ask for anything! Food is great and on time, I write notes to the kitchen telling them that their food is #1.. I came here in July because I got really sick. I lost 25 lbs. and my heart rate was really fast. I need to regain my strength and get my weight back up. I needed help and this building helped me more then I could have ever thought. This is the best place in the country! Period! This building is #1. This is the only place to come, you will get well here, you will get better! They people here really do care, I've made friends with everybody and I'm free as a bird here. If I want to go outside, I go outside and sit under the trees and take in the fresh air. I have nothing bad to say about this place, the people are so nice. The therapy department is really good. I can go their anytime I want and they are always helping me. The work me not to much and not to little, but just right. If you think this is a bad place then I don't know what's wrong with you. This place has helped me more than I could have ever imagined and more then any place could! Thank you to everybody at Wayne that helped me! God Bless you! read more

My sister checked out a couple of facilities before I picked a place. I wanted to make sure that the place looked good and did not smell. I can't stand that nursing home smell. After looking at the places around Wayne we decided on Advantage Living Center of Wayne, it looked nice inside and it did not smell; and if I didn't like it I could always leave and go someplace else. Overall I would give Wayne four stars without including Jerry. With Jerry I would give this building seven stars. This place is not perfect, one of my concerns is that on the weekends they take a little bit longer to answer my call light, it seems like they are a little short on staff on the weekend. Another concern I had was my medication dose was changed to a lower dose and one of the nurses brought me the older dose to take. Fortunately for me I look at all my medicine before I take it and caught it. The food itself I would give two stars, but I'm also a very picky eater, the food service I would give a four star rating. Therapy department is easily five stars; this is a top notch place, top praise. I love everyone in the department, the took care of me and pushed me just enough. Joslyn in therapy was my favorite, we would talk about family and she was very kind to me. I would recommend anyone to come to Wayne for rehab or whatever they need. The people are good and they don't have any attitude problems. If I get my other knee done I will be coming back. read more

I've been at Wayne for about a month now, I came here to get my infection taken care of and I couldn't even walk. I'm walking now and the people are great, everyone is great! All the staff have been wonderful to me surprisingly. The reason why I say surprisingly is because I heard rumors about Wayne not being that good, so I came into the building with a negative outlook. But I was surprised, my experience here has been great. Literally everyone from the big bosses on down have been nothing but good to me, they all have an open door policy, I have no complaints. I guess I have one complaint, I wish they had a couple more smoke breaks, but other than that nothing else. I would recommend anyone to come to Wayne because of the great care and the friendly service, they take care of you here. I dig my room, for the most part I have my privacy and I never smelt any weird smells when walking in the building. read more