Great experience! Our A/C went out one summer night, so the next morning I left a voicemail with…read moreR&R. I got a call back half an hour later, set an appointment for a couple hours later, and had working A/C by the afternoon. (The issue turned out to be a replaceable part on the outdoor unit.) Price was very reasonable, service was fast, and the people were polite and knowledgeable.

They came quickly and even provided me with quotes for future work worth considering.read more

I called on Monday and they were able to get to me on Tuesday! Priscilla answered my call was so…read moreknowledgeable and able to answer my questions. Jose, the technician was so friendly and very professional. He explained everything to me as he was repairing my a/c. He answered all my questions and told me about yearly maintenance. The cost was very reasonable! I will definitely be using Brazos Valley AC Services & Repair from now on!!

I can't say enough good things about this business. Jose and his team are fast and reliable and…read moreoperate with a high level of professionalism. They saved my life during the Winter Storm of 2021. Will be the only AC guys I use going forward!!!

I recently had an Ecobee 3 thermostat installed to replace a Nest thermostat that I had used for…read morethe last few years. The service and attention to detail by Don Hatcher was absolutely outstanding. He went above and beyond "service" and went to extraordinaire. After the instillation he took the time to explain the system in detail, helping to set up apps on my iPhone and ensuring that it was all paired and working correctly. Don was extremely patient when I did not understand some technical issue and took the time to re-explain the answer to my question. I have also set up a heating and air conditioning maintenance schedule as a result of such professionalism and courtesy. This has to be one of the most outstanding dealings I have had from the service industry in courtesy an attitude that I have come across. Other service industry folks should take a few lessons. I highly recommend Don and his crew at Aire Serv.

Would not use them if they were the last company available. Poor customer service and they are…read morehappy to take your money. Make sure you read the contract on a service agreement before you sign.

Got my ac been replaced by Royal AC recently. Great job! Lowest price in College Station. New…read moreGoodman machine works perfectly

From the owner: repair and troubleshoot of air conditioning systems, installation of complete new system, duct…read moreinstallation & cleaning.

I will share our business experience without naming the company involved…read more We experienced a pipe failure supplying water to a greenhouse located on residential property. At the time of the incident, the property owner was out of town and had to coordinate an emergency repair remotely by phone. What the owner understood to be a limited, two-part emergency repair--specifically, fixing one broken pipe and installing a single shut-off valve--was instead presented by the technician as a single, comprehensive project. The estimate, which exceeded $17,000, was approved without the owner realizing the full scope of the work being authorized. The work ultimately performed went far beyond the emergency need. It included a full replacement of piping in one unit on the property and the installation of two new shut-off valves, rather than the single repair that was required at the time. When an itemized invoice was later requested, the documentation listed only materials, with no labor charges shown. We subsequently learned that subcontractors were used to complete the work. Based on this, it appears that both the subcontractor and our business may have been adversely affected by the way the project was structured and billed.

Had a crew show up this morning 10/10 to finish cleaning up and smoothing out the mound of dirt and…read moreclay and they did a good job! Kayce was the only one who communicated the way it should have been done from the beginning which is only reason the stars went up. I think if they work on communication which is always key they could do a stellar job! So thank you Kayce for making things better at the end! I've attached pictures below of the after.

We installed a new system with them last year and had a great experience. The comfort advisor was…read morevery knowledgeable and explained everything clearly. Our new installation came with a free one-year maintenance membership that includes two checkups, and they just completed our cool check today. Very professional and helpful team.

I had them come out and take a look at a house I was purchasing. They inspected the entire system…read moreand gave me several options to choose from. They even let me pick and choose what I didn't want to do and what I wanted to add, without heavy pressure to go with their suggestion. Which is big for me, because if someone starts being a little pushy with things I don't want, you don't hear from me again. They installed the entire system and my A/C looks and feels great! Happy with the whole process. No leaks, easily cools the house, no issues so far.

True professionals. Would hire again in an instant. Very…read morehonest and very reliable . I highly recommend this business

Be warned about slippery warranty coverage. My mother is older and was having issues with her HVAC…read more We bought a new and quite expensive HVAC from Barker's some two years ago. She also pays annually for the maintenance plan that supposedly comes with addition coverage benefits. My mom is on a very limited income and is still paying off the HVAC in monthly payments. One of the reasons we decided to go with a new HVAC rather than a repair was because we would be covered by the warranty and not have to spend any additional money for at least a number of years. Well, it turns out that's not the case. When they came out to check the HVAC yesterday, they determined that the compressor wasn't working correctly. It's working at too high a pressure and is putting a strain on our system. He recommended that we buy an adapter kit for $319 that would help the compressor work better and without it the compressor could go out, trigger breakers, and out a continued strain on the HVAC system. We asked about the warranty and basically they're blaming the manufacturer saying that "they" won't cover the replacement of the compressor unless it completely stops working all together, despite the fact that it is not working within the warranties coverage period. Barker's claims that they only cover the labor warranty and that there is nothing they can do. When I then asked if they were charging labor to install the adapter to fix the problem, they of course conceded that they are. This feels like a workaround for the warranty that we thought we purchased and away for Barker's to make additional money even though the HVAC they installed isn't working correctly. Basically, our HVAC is not working correctly but we need to spend more money to compensate for the gaps in warranty. A quick skim through the reviews shows a number of other reviews with warranty frustrations.