My air conditioner unexpectedly went out in the middle of a multi-state trip far from home and I…read morewas fortunate to find Thompson's Honda nearby to help me, especially with temperatures in the high 80s. I am forever grateful for the excellent service and the care I was extended by service advisor Scott Foote and the Thompson team. In a time of need, he really helped facilitate the diagnostic evaluation despite their full schedule. When they didn't have the part needed, he personally assisted me in securing a rental vehicle through another dealership and helped ensure I had excellent service every step of the way, explained everything clearly and outlined costs with clarity and transparency. His attention to detail and compassionate care are second to none. I have never written a yelp review, but I wanted to give a shout out to someone who clearly goes above and beyond to help the customer. Thank you, Scott and team for your outstanding service!

I just bought my first HONDA CRV from Jon Bledsoe and it was such a smooth transaction from test…read moredriving to the very end of it. everyone was really nice and patient with me it was my first time purchasing a new car without my husband. They are good trusting people here.

They was able to get me and my children off the side of the interstate within 20 minutes and…read morecharged me a very good price. I highly recommend this company!

They never showed up or called not trust worthy don't waste your time with them first they said…read morethey be right here then they say 6 then they don't show up at all.

Have done business with them on two different occasions both were great experiences .I would highly…read morerecommend them for your next vehicle purchase.

This place has reasonable prices and quality service. The most notable thing I can say is the…read morepeople here are honest and genuinely want to help. I feel really safe taking my car to such a trustworthy place.

Switzer was recommended to me as my car needed more help than they could give me. I told them…read morewhat the other shop had said. The mechanic that took me home did not listen to anything i said. I have a sensor problem with my brakes. He proceeded to tell me that it was my transmission. I don't know how he thinks that's going to work. I told him that the thumping happens between 30-40mph. He took the car on I-70. He said nothing is wrong with my car. The TPMS light was on so he reset that. Next day it was back on. He said if he didn't see it he couldn't fix it. I don't want to blame the whole shop but I lost all faith in them.

There was wobbly while driving. We took it to Warren Tire and Service Garage. They found the…read moreproblem and discovered also that there was a busted heater hose. They gave us an estimate and within the time of repairs. They also provided me a ride home and picked me up when it was finished. They are a local family operated business. Professional business with care. Thank you Tom Pugh and Son Ryan AND The mechanics

Tom Pugh told me I needed a fuel pump after he repaired my car and it had more issues. It was not…read morethe fuel pump, it was VVT solenoids(which his tech couldn't diagnose). He wanted $500+ to fix something that wasn't wrong. His tech isn't trustworthy at all. Glad I didn't listen to them. They lost a customer that paid in cash.

We bought a used Infiniti QX80 from Dorsett and the sales team was great to work with, even more,…read morethey have been super helpful and responsive after the sale with my questions. I hear the owner is very involved with the business and it shows. I'd buy another vehicle from Dorsett for sure.

I bought a car from Dorsett them that was in the shop most of the 1st month I had it. . The first…read moreday I had it, I had to put in The shop for repair! I have had it now for two years and had had 3 transmission clutches replaced and now I have another transmission problem. I traded in my car that was paid off to have a newer more dependable car. I am so disappointed. The car only has 63,000, it had 20,000 mi when I first got it. I feel like they sold me a lemon. Now I cant even trade it in because I owe more than it's worth! Im so disappointed!

Horrible!!! Run away!!! Broken promises, bad workmanship, took forever!!!!!!!!!!!!!!!!read more

I just picked my car up from there and it looks great! It was even washed and the inside cleaned…read moreand vacuumed! Talk about awesome service! They make a stressful time so much easier and do great work. This is the second time they have fixed my car and while I hope to never need body work done again, if I do, I will definitely take it there!

Jay is the best. He actually diagnoses problem, not just throw parts at the problem. Been to…read moreseveral mechanics and Jays team is the best.

Jay and his crew make my life so much better. Great mechanic!…read moreI take a lot of vehicles there. Thank you Jay! Amy Gibson