I had an amazing experience here! After calling four other…read morewell-rated places, this was one of the only shops willing to take my Chevy Equinox, and I'm so glad they did. They were able to fix my sun/moon roof the same day I brought my car in, which saved my vehicle from potential water damage with bad weather coming in. On top of that, they saved me $100 compared to what I was expecting to pay, and talked me through the process as they worked on it! (Special shoutout to John who was one of the main workers who sent me the updates on it and was the one who was able to move some things around so it can be fixed before the bad weather!) Everyone I spoke with was polite, friendly, and kept me updated throughout the entire process while they worked on my car. The team has great personalities, is extremely knowledgeable, and provides genuinely friendly service. They will forever have my business! Can't recommend this place enough!

Very disappointed, I went in with a broken window and left with a broken door. They replaced my…read morewindow with the same tint and broke the rod in the door where it does not open from the inside or outside. They never said anything about it and I didn't realize what happened until a month afterwards

Very kind and helpful staff. Efficient and knowledgeable. I recommend them. The shop is clean as…read morewell

They fixed me up in plenty of time for my son's road trip and did an excellent job with the repair…read more I was told they were the best in town and I was not disappointed.

If I could give no stars I would. This company has a father and son running it. They think they…read morecan make threats and accuse the customers of things they mess up. I personally had to take my car back three times and still the windows were not fixed or the correct %. There was scratches on the car and windows that were not there before. I went to ask for them to fix it again and the father (Donald) started yelling at me "I'm old and deaf I can talk how ever I want!" and then the father said "I'm going to get my son (Brian) on you!". No company should ever make criminal threats at a customer especially when it's their fault that the problem was even there. I am absolutely appalled by what happened, how they tried to make me fearful for my life when all I wanted was the job done correctly that I paid for.

My husband's windshield was cracked while driving down the interstate one night. The next morning,…read moreI called another local company I had done business with in the past and the phone rang for over 2 minutes before I finally hung up without an answer. My friend had used these guys once before so I gave them a call. The man on the phone was so friendly and gave me a quote without even seeing the vehicle and advised me he could have the glass the next morning. When I asked if it could be repaired without replacement, he asked me to come into the shop so he could look at it. I took it in and in about 5 minutes, he told me all of my options. I opted to have it replaced and went the next day for the service. I was a little concerned because I didn't have a ride to go anywhere else while they repaired it, but he told me I could have a seat in their lounge and watch TV and it would only take about an hour or so. The guys in the office kept offering me water and coffee and were beyond friendly. They were honest and wonderful and even gave me a tax discount because we are military! And, I am not used to businesses finishing my car in the time they said they would so that was a nice surprise. I would recommend this business to anyone who loves great service and friendly people!

The communication about my windshield was terrible. The organization of this business was horrible…read more I booked the appointment online two weeks before the job was due to be complete. They canceled on me three times the day of the appointment because they said the windshield had not arrived. After waiting 5 weeks to get the job done I finally canceled and found someone else for $100 less. They continue to call me daily almost a week later to reschedule.

Would give 0 stars if possible! Do not take your vehicle here, my windshield had a chip about 1cm…read morelong in it and now has a crack about 5 inches long, which is exactly the length required for my insurance to need it to be replaced rather than repaired. I know who won't be doing the repair. Asked them if they were going to make it right for the fact I'll now have to pay a deductible instead of it being no cost to me and they claimed they can't do that. I never signed anything stating there was any risk involved in the crack worsening before the service nor was this stated.

I sent out a request on Yelp yesterday, June 9th, for a quote in replacing my vehicle's windshield…read more I just received a call, June 10th, from Glass America who instantly asked me to set an appointment to replace the windshield on my vehicle. I told the rep that "I wasn't asking for an appointment, I was asking for a quote." ...she hung up on me. Didn't say a word. I can't rightly say that I would recommend this business as my first impression was tainted by a rude phone rep. However, if they would respond to my original request with just a quote, I may come back and update this review. Thanks for listening.

From the owner: In need of auto glass, windshield replacement or repair? glass America provides auto glass services…read morefor all makes and models of vehicles in 30 states. Glass America is one of the largest automobile glass repair and replacement companies in the U.S It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the us auto glass repair and replacement industry, glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry agrss standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names glass America and auto glass service in more than 30 states. Each of the service centers offers mobile services as a convenience for its customers. At glass America : one call does it all

Besides being hidden out in the Clarksville boonies service was fast new windshield looks good and…read moreit's lasting going on a few months now. Good recommend for a new windshield replacement

Was sent here for rework when the clarksville shop couldnt get it right. Excellent, fast work! Now…read moresend your crew to Clarksville to show them the standard.

I am going to give these guys a 5/5 simply for the fact that they were so polite and professional…read more As many of you can relate, i hope, I'm not very car-saavy and it shows. I don't even try to hide it; a lot of people could actually take advantage of it but they don't. Anyways, I'm a stickler about my oil being changed now because of a certain incident that ended up with me replacing my ENTIRE engine on my car; but i digress. I came in uniform and obviously exhausted from the day and just wanted to finally knock this check off my lift of "to do" and just wanted it over with. The customer service here was impeccable. I mean, opened my door, called me by my last name with a "miss" in front and said if i wanted to go get a jersey mikes sandwich i was more than welcome and he'd call my cell. How nice was that? And i totally did. it took less than 20 minutes and they even cleaned the windows, checked the tired and filled up some liquids for free. All in all it was about $40 but i know if i had cut coupons and not gone on a whim it would have been cheaper. Definitely going there again if only to hear someone so nice talk to me. I'd pay for that ha ha. So sweet and nice there - amazing service, seriously.

Absolutely unacceptable service and an even worse experience dealing with management afterward…read more I brought my 2013 Honda Fit to this Jiffy Lube in Clarksville, Tennessee. During the service, they drained the engine oil and started the engine before adding new oil. The engine ran without oil for approximately 30-45 seconds. After the incident, I spoke with the district manager, who offered me several complimentary oil changes if I drove the vehicle for a few thousand miles without experiencing any obvious issues. I fulfilled that condition and contacted them afterward, expecting them to honor the agreement. Instead, the new management refused. Corporate later acknowledged in writing that the previous district manager had offered a free service but declined to honor it because complimentary service wasn't their normal practice. Apparently, an agreement made by their own management stops mattering when it's inconvenient to honor it. The argument that the car still runs doesn't establish that operating it without oil caused no internal wear or damage. I'm not claiming permanent damage has been proven. I'm pointing out that the incident happened, it was documented on the service paperwork, and the company's response has been disappointing from start to finish. Now, before anyone suggests I should simply contact management, let me make something clear: I ALREADY DID. The regional manager contacted me before the owner's response appeared. I had already attempted to resolve this directly, and the regional manager made his position clear: Jiffy Lube was not going to honor the agreement. I had already gone through the process of contacting management and corporate before being told to reach out to management again. So when the owner responds by expressing concern and suggesting I contact management to have my concerns "heard and addressed properly," it's difficult to take that suggestion seriously. My concerns had already been heard. The regional manager had already responded. The issue wasn't a lack of communication; it was the refusal to resolve the matter. Being directed back to the same management team after already being dismissed by that team is an interesting approach to customer service. Apparently, the solution is to keep contacting people I've already contacted until I get tired of asking. I originally wanted a few oil changes, as agreed. That's it. Instead, I've spent time dealing with a company that acknowledges its manager made an offer but refuses to stand behind it, followed by responses suggesting I should try the same process I've already been through. I've retained the service documentation and corporate correspondence, and I intend to file a complaint with the Tennessee Division of Consumer Affairs. I didn't make this complicated. Jiffy Lube did. Based on my experience, I would not recommend this location. If something goes wrong, don't assume the company will stand behind its work or the commitments made by its own management.