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Advanced Spine Institute

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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10 years ago

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Minivasive Pain & Orthopedics - Kingwood - Clinic Interior

Minivasive Pain & Orthopedics - Kingwood

2.3(7 reviews)
3.2 mi•Kingwood

My consultation felt rushed and incomplete. The appointment lasted only a few minutes and did not…read moreinclude a proper neurological exam. My MRI findings were not meaningfully discussed, and my symptoms were minimized. I did not feel thoroughly evaluated or heard. Patients seeking a detailed spine assessment may want to consider a provider who takes the time to perform a complete exam and review imaging carefully.

The lady at the reception desk was EXTREMELY rude!!!! I received a text that I would pay $14.54…read morewhen I came to my appointment. After driving an hour and 10 minutes to my appointment I was informed that I owed over $300 that my insurance didn't cover for bills from last year. I was told I had to make a payment toward that. I only had an additional $30 at the time and was told that unless I paid a minimum of $50 extra I could not see the dr. The lady at the desk was completely rude not caring how far I drove just to get there. No one called to tell me I had this bill nor had I ever received a bill saying I owed this money. I again told her several times I could only pay and extra $30 and she still refused to let me see the Dr and would not take my money. I would have NEVER been treated this way by the office in Channelview where I normally go. The Channelview office was not able to see me because the dr is on maternity leave which is why I went all the way to Kingwood. I do not recommend anyone using this place. I have never been so disrespected. Since this occurred yesterday I have attempted to contact the billing office 4 different times and was on hold more than 10 minutes each time even though it said I was at position 1 in the que to talk to someone. I would hope people using this office attempt to go elsewhere for treatment so they are not treated as poorly and inconsiderate as I was. Even the other girls at the front desk did not try to step in and assist me nor did the lady I spoke to bother to talk to the Dr to see if something could be done. If you will check the reviews for this place you will see that others have also had this same experience. I hope that the Dr's see this review and do something about the way the patients are treated by the staff. If your patients owe money or are required to pay an additional amount then we should be notified before coming in so that arrangements can be made. My regular Dr will hear about this when she comes back to work.

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Minivasive Pain & Orthopedics - Kingwood - Clinic Interior

Clinic Interior

Minivasive Pain & Orthopedics - Kingwood - Clinic Interior

Clinic Interior

Minivasive Pain & Orthopedics - Kingwood - Clinic Interior

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Clinic Interior

Advanced Spine Institute - orthopedists - Updated May 2026

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