Brought my father in to this location for a consultation with a urologist for a procedure. It's…read morelocated on the 9th floor of the professional building. The office was clean but small. Only 4 chairs in the waiting area and not much for entertainment other than a few pamphlets. We arrived and had to park in the pay garage: first 15 min free. After checking in a little early we waited for our 2:30 appointment. The doctor was running behind. So we ending up waiting more than 30 min to be seen. Not too bad but when you have to pay for parking every minute counts. The receptionist was nice and did offer us some refreshments. I declined but my father took them up on the offer and got a ginger ale soda. One we saw the doctor the experience was good. He was through and explained all of the option my father had concerning his recommended procedure from his primary doctor. Other than the extended wait time it was a pleasant experience. We will have to return for the procedure and we are confident we picked the right place. They did validate my parking, so there was no charge. I had forgotten my ticket and left it in the car but the receptionist was so nice that I didn't have to come back. I just called the office and read her off my ticket number and she was able to validate it over the phone. Grade a service.

IR center is very professional. Great staff. Care quality was excellent. Individual staff were…read moreknowledgeable. They answered questions clearly and logically. Procedure was excellent and executed effectively by Dr. Razvi.

While I had a quality experience, I would not recommend this location. It is super confusing to…read moredrive to, the parking is inaccessible, and once you enter the hospital, there's a maze to get to the imaging room. Furthermore, there are multiple advanced radiology sub-centers. I came for a pelvic ultrasound. After being redirected twice, I made it to the imaging office for my treatment. After registering, I was called back. My technician's name was Julie. She made the experience valuable. She explained step by step what she planned to do. She continuously checked in with me during the procedure to ensure my comfort. Phase 1 was topical, and phase 2 was internal. At both phases Julie was gentle and assuring. I appreciated that the exam room and bathroom was clean.

Me and my mom came here today to get mammograms. We had an appointment at 9:45am. The ladies at the…read morefront desk are nice enough but they could have told us upfront that we would have to wait about an hour and half just to be seen. Then they want to upgrade my exam. Then they wanted to do an ultrasound, even though there was nothing concerning. I am never quite sure if docs are concerned about my health or they want to perform more tests so they earn more money. Let's face it...none of us look forward to having our mammary glands squished and handled by strangers. Advanced Radiology at GBMC needs better customer service-- this was really unacceptable. Next time, we will go to AR at St. Joe's.

I've been visiting this Imaging center for 5+ years for my annual mammogram and it's always been a…read morepleasant experience. From telephone scheduling, until leaving after exam, great interactions. Everyone I've ever encountered has been very professional, and gentle. The office is easy to locate, clean waiting room, super quick self check in, great radiologist, and comfy changing rooms. I will certainly continue to have my annual exams here as they make me feel respected as a patient.

Outstanding experience. They accommodated my appointment needs even though I was in a hurry to get…read morethe scan done to make a physicians appointment. No muss, no fuss. Clean, quiet office environment with staff who knows what they're doing. Seen on time. Nurse got the IV going with one stick. MRI was read and report issued before I got home! All in a 5 star experience.

I had an MRI at the Defense Highway location, which really is, OMG, open! The staff was friendly…read moreand courteous, and my "tech", Jeremy, was so encouraging and comforting! He really walked me through each and every scan with compassion and understanding! If you need an MRI, especially an open one, go to Chesapeake Medical Imaging's Defense Highway location, near Annapolis!

The BEST medical imaging company ever. Always polite front…read moredesk staff, helpful too. Never rude. The parking can get tight, but can be mitigated when you book early morning appointments. They get busy and the waiting room is full at peak hours. The Breast CA doctor who reads mammograms and performs ultrasounds (sorry can't remember your name) is absolutely lovely. She speaks Spanish beautifully and her bedside manner is superb. I call her my guardian angel because you just don't find doctors like her these days. I've also had X-rays, ultrasounds and MRIs here and will keep returning.

I go to Advanced Radiology for a CT Scan with Contrast. First they want $ 22.49 as a co-pay -…read morefirst I've encountered this one, but ok, I need the scan so I pay it. The place is a zoo. Overloaded with patients - all of whom have appointments. Looks like bad scheduling. I finally get seen about 45 minutes late. The technician can't get an IV started. Calls another technician. Right arm, left arm, multiple sticks, no joy. Left hand no job. I tell them to stop. I leave and schedule with Johns Hopkins who has actual nurses who know how to start an IV and my nurse looks at my arms and hands and asks "what's going on here?" Great question! She get the vein on the first stick. A couple of weeks later, I get a check for $ 22.49. Advanced Radiology. Great I think, at least accounting has their act together. I deposit the check and it comes back as "payment stopped". Really ? Avoid these folks. They suck greatly.

So far they have canceled 3 appointments due to machine issues or staff issues. They call shortly…read morebefore the appointment is to begin to say they need to cancel. I would recommend finding another provider. They must have some serious management issues.

Well I was forced by my PCP to get my annual mammogram. I have had some bad experiences and refuse…read moreto be objected to cruel behavior. I was contacted via phone and text to schedule my appointment. The young lady was very nice when I called to schedule my appointment. On 4/19, I arrived and parked in the garage. Patients/visitors get up to 1 hour free to park. I was able to walk to the building, but be careful some of the employees speed leaving the garage. I was in the pedestrian walkway, when several drivers in hospital uniform came flying down the ramp. Once I was inside, I waited to check in. The front desk check in was okay, but it would made my anxiety easy if the lady asked me for both my identification card and insurance card during the check-in process at the same time. I have so many bad experiences when it comes to getting a mammogram. I was called back after waiting for less than 3 minutes and taken back to a room to change from the bottom up and given a gown. I was instructed to sit and wait for the technician to call me back. Michelle called me and took me back to the room. I informed Michelle that I had a bad experience my last mammogram and it left me scarred. But Michelle made me feel good and at ease. Her sweet demeanor and humor eased my anxiety during the process and we all left laughing. I would return for my annual if Michelle is still there.

Update! I've connected with Renee and she has made this right. The one patient scheduler does not…read morereflect the whole company. Thank you for making this right. I also had an exam at the middle river location and their customer service and bedside manner was exceptional.

I should have waited with my last review because after waiting at the facility for an hour, they…read moreinformed me they do not perform the type of x-ray I needed, which was stated on the paperwork I handed in person I sent electronically and I selected when selecting a site. The Young lady who checked me in read my paperwork the actual physical order and also was aware they had sent someone else to Pomona Square for the same x-ray prior but they tell me at 11:10 AM. I can have it done at Pomona Square but I have to be there by 11:30 to say I was so disappointed in advanced radiology the lack of awareness when if reading the documents sent electronically it was just a hot mess at my expense and time.

The unending laughter and joking around by the front office is a complete disgrace to the…read moreprofession. I see people scared, wondering about test results and these clowns act like they are at the fairgrounds. They need to replace half the staff at least.