Griffin open MRI department drop the ball dealing with me first thing scheduling was all off. They…read moretold me one day when I got there. It was supposed to be a different date so I left. I was chased up in the parking lot, to say they can fit me in .let you know why I am complaining I have Anxiety and claustrophobic so I cannot just go here safely. I was under medication left the property because I wasn't feeling good about coming back.called me back an hour later I really wanted this MRI done, when I should've never went because the medication that I was on wore off, the staff was very confused and when they got me there, they was in a big rush to get me in and out no compassion on what I was going through do not recommend this for anyone who has claustrophobic or anxiety and small places

I had a Cat Scan taken at this facility on January 3, 2025 and as of today (1/9/25) have been…read morewaiting for a week to get the results. My doctor has called twice and yet he can't get results. I had heard from others that delays of this type, and worst, are the norm at this facility. Totally unacceptable.

Nobody wants to go to a doctor, and surely even fewer people want to go to a radiology group. Had…read moreto have the use of their services several times in the past three months, and really dreaded the visit. Parking was fine, free, and ample. Good start. On a hinky intersection so be careful getting there. Staff was not the most welcoming, but passable, despite the sliding glass (aka unfriendly) border wall separating them from us. The front desk/wall process did not take long once you got thru. Wich can take awhile. Typical depressing wall decor and paint job. But in each case the staff seemed to be on top of things, and didn't make you wait more than 15 minutes. Maybe it was just my timing. Inside the offices, staff were nice, accommodating, pleasant, and didn't waste your time. If you need to use the rest room, they'll give you the jailer's key that get yous into the bathroom in the hallway (which is otherwise locked).

Welcome to Advanced Radiology Consultants, the premier provider of radiation, rudeness, and…read morerepugnant staff. A place where your anxiety about potentially negative findings increases exponentially as you step through the door. If there were a geiger-counter type device that could measure background hostility levels, it would begin squealing the moment you met your caregiver. When your appointment is over you will ask yourself whether the staff hate their jobs or hate you. In summary, this is an awful place.

My recent experience with Advanced Radiology Consultants has been extremely disappointing due to…read moretheir current scheduling and insurance verification process. Before staff will even answer basic questions or assist with scheduling, callers are required to locate their insurance card and provide a verification reference number--every single time. This applies even if the patient has already been seen and the information is already on file. This policy creates an unnecessary barrier for patients and caregivers who are simply trying to coordinate medical care. Most healthcare offices maintain insurance information on file and update it when needed. Requiring patients to repeatedly produce the same details before even having a conversation is inefficient and not patient-centered. As someone coordinating care for a parent living with Parkinson's disease and significant mobility limitations, this process is especially problematic. When managing appointments for individuals with serious health conditions, the focus should be on facilitating care--not adding administrative obstacles just to speak with a staff member. With an aging population and increasing healthcare needs--particularly among baby boomers--systems like this will only create more frustration for patients and their families. I strongly encourage Advanced Radiology leadership to reevaluate this policy and implement a process that prioritizes accessibility, common sense, and patient care. sincerely, David Vizcarrondo

Beginning with valet parking and straight through service to the radiology department where the…read moreassistant has all your records on computer from the "check-in" call i received from St. Vincent's earlier that day. The service was prompt - in and out within an hour and 15 minutes - staff friendly and most important, St. Vs is the area low cost provider at just under $400 for "technical, professional and facility" charges. This compares with over $1000 at advanced radiology as quoted this October 2019.

I am so glad I found Dr. Rosenblatt. He was thorough, kind, insightful and I trust him. He is very…read moregood with ultrasound and if that's what I need, I'm going to him.

The staff at Norwalk Radiology Consultants were great, kind and compassionate, especially given the…read morechallenge of their system-wide network/servers being down on Friday for the entire day. The technicians who perform the imaging tests (Diagnostic Mammo and Ultra sound) were both very professional and understanding. When the results were finally available to be read by a radiologist 48 hours later, they contacted me first thing Monday morning. I appreciated their concern and prompt action to notify me. I thank them!

********** IF I COULD GIVE NRC 10 STARS I WOULD!!! **********…read more I am a senior who has been to dozens of doctors and and medical centers during my lifetime. Some were OK, while others were awful! By far, having my mammogram performed by Norwalk Radiology Consultants was the BEST experience I ever received. To begin when I called to schedule my appointment, a PERSON [Melissa] answered the phone. I mentioned that I did not have a mammogram in over 10 years. We discussed my Medicare insurance. I was informed a mammogram screening would be covered but that an ultrasound, if I wanted one, involved a fee since Medicare no longer covered it as part of a routine screening. I opted for the mammogram screening without the ultrasound. NRC immediately sent a thank you email to me for booking my appointment with them. They provided me with an electronic medical record release form that I forwarded to my prior radiologist. When I arrived for my October appointment, Trea and Erica warmly greeted me. I simply handed my driver license and insurance cards and I was set! No reams of paper nor e-forms to fill out. Rather I was handed a beautiful pink insulated tote bag. How very nice indeed! After a very brief wait (I arrived early for my appointment), Liza walked me to my private dressing room and then I went for my mammogram. Although my appointment was on a Monday afternoon, NRC called my home the following day at 8:59AM with my results. Wow, what service! In addition, my results were sent to my PCP. Super !!! When I arrived home, I turned on my computer and was pleasantly surprised to receive another "thank you" email for my visit. Finally, a hard copy of my report was received in the mail within 3 days. ========================================================= Ladies, if you are searching for a warm wonderful staff to perform your mammogram please call Norwalk Radiology Consultants, 203-276-4311 and set up your appointment. You will be so glad that you did! Indeed I am happy I came here. NOTE: the address is 148 East Avenue, Suite IM on the First floor ========================================================= Their website states: "Our professional staff serves patients with respect and compassion. Each member of Norwalk Radiology Consultants is committed to providing individualized attention to your specific exam needs, every step of the way." Thank you to the outstanding NRC staff: Trea Needham, Erica Davis, Liza Benetiz, Dr. Culver, and Office Manager Pooja Soni for providing me with an exceptionally warm and professional experience every step of the way! I look forward to returning to NRC for my next mammogram and I already told my friends about by visit.

I had my mammogram and ultrasound a month ago and it was an amazing experience. I had no pain…read more Thank you Mersades (mammogram) and Melissa (ultrasound) for your kindness and expertise. I highly recommend.

Kathy performed my mammogram and Dori performed my ultrasound. Both went above and beyond in their…read moreprofessionalism but most importantly in their ability to calm my anxiety. They took a gentle and compassionate approach. Both Kathy and Dori helped make these anxiety provoking exams less frightening with their empathetic approach! Thank you both!