I have been a patient with Dr. Press for about a month now. First, she's a psychologist, not a…read morepsychiatrist, so she can't prescribe medication. Not sure why she's on this page - maybe they don't have an independent one for her field. She is thorough in her screening process. She spent three weeks with me before she told me her treatment plan. She is a great listener, attentive, and asks thought-provoking questions.

I have had Dr, Brennan since I was a kid, and she has been very supportive. She was very…read moreprofessional, and she knew how to help me and my parents in the best way possible

Dr. Brennan is professional, caring and most importantly skilled and knowledgeable with treating…read morecomplex psychiatric disorders.

BEWARE!!!! i was charged a no show fee after being sent both…read morein person and telehealth appointment information. I scheduled the appointment a month prior, however i was certain it was in person as i requested an inital in-person visit. The check-in text came and i filled it out thinking nothing, then the night before i got another check-in text that specifically said it was in-person so i called at 8am the day of appointment (appointment was 10:30am) to verify if the appointment was in person or telehealth and was told they sent a message to the office as the office doesnt open until 8am (phone call was at 7:56am). Did not recieve contact until 10:40am where i was sent a zoom link and then called by office. Was then charged $175 for no call no show'ing my appointment. When i called to clarify, they denied any records of me calling UNTIL i filed a complaint with the BBB and they refunded me. Trash business.

If you have ANY other option, take it:…read more My therapist referred me to this location as one that took my insurance and had availability to be treated for severe depression and adhd. In my first session, my psychiatrist told me that "talking to me was like pulling teeth". I reminded her of the severe depression for which I was seeking treatment. Appointments are rare and hard to come by, usually 6-8 weeks out. Twice they cancelled my appt the day before, leaving me on experimental meds with no check in for 3 months. At one point, they called me to confirm cancellation of service that I did not request. Turns out they confused me for a patient of a similar name, and seem to have mixed up our files. After expressing some frustration with my caregiver about the difficulty of getting ADHD meds, and having messages lost in the mindful health solutions communication portal, she said "You know every time we meet you have a compaint? Maybe we can do without that." Don't go to them if you intend to advocate for yourself or expect good service. On our last and 6th meeting, she asks me "Ok and tell me about the adhd medication. I reply "As I have mentioned in each prior session, I don't like the side effects - " at which point she cuts me off to tell me she sees 300 patients a month and my attitude is unhelpful and to drop the "as I have mentioned." She also accused me of being lazy when I coudn't navigate their portal system to review her responses to my texts. I get that healthcare in America is in a crisis generally, and that coverage is abysmal and service is unavailable and so there's no incentive to improve service... but it HAS to be better than this. If you have ANY other option (I don't) go anywhere else.

It is difficult for me to find the words to express how incredibly grateful I was to find CIT…read moreClinic. They helped me crawl out of one of the darkest moments of my life. It is a daunting process these days to find a reputable, professional, caring ketamine clinic that follows the ethical and professional protocols (laid down by MAPS) needed to give truly good care. CIT Clinic most definitely does. I felt cared for from my very first conversation with Oli many months ago. I was suffering from a severe, long last episode of depression (over 3 years) and was feeling suicidal & very hopeless. Reaching out to a new doctor or new form of care in a moment like that can feel intimidating and overwhelming, but I never felt that way with CIT. It was clear from the moment I stepped in the office that this clinic knows what they are doing. The environment and setting feel kind and welcoming. The staff is generous with their time and happy to explain anything you have questions about. They move slowly and thoughtfully with your treatment plan. They offer coaching and therapeutic support if you need it, as well as follow up with you after every treatment. Every step of the way someone checked in to make sure I was okay. I am so grateful to everyone at CIT Clinic (Oli, Lisa, Joyce, Dr. Tibble... really everyone there). If I could give more than 5 stars here, I would.

I was looking for Ketamine Assisted Therapy for my treatment-resistant depression & bipolarity…read more Their bedside manner, specifically the anesthesiologist, is bordering on horrible. Their response time is great- Oli, the ketamine-coach, is usually available via phone and is patient and kind. My main problem: The medical staff did not look for ongoing verbal consent, they didn't explain what was happening during my intake and started putting "vitamins" in my bloodstream without explaining consulting/asking for consent. If you engage with them, be specific about your needs for ongoing verbal consent, clear medical explanations, and a bedside manner that leads to feeling respected. The MD (anesthesiologist) dismissed my concerns by saying "it's natural- it's not the medicine, it's natural." When I asked for clarity on the medical meaning of "natural," I was met with frustration and "it's things that are already in your body." Again- that's not a medical response- it's dismissive. Oli, the person in charge of guiding/coaching me through the experience, admitted that the anesthesiologist is a great doctor but lacks a good bedside manner. I was baffled- why would you allow that with severely depressed folks? Everything is paid out of pocket, which means that if they start any kind of IV bag (with or without telling you?) you are on the hook for the dollars. If you are looking for Ketamine treatments with psychotherapy, that is NOT the main thing this place offers. They do offer a legal space for therapists to come in and assist clients in a Ketamine session. This was not clear to me until I carefully read and signed their paperwork before my first on-site visit. They offer COACHING to accompany ketamine experiences. The coaches are NOT THERAPISTS OR PSYCHIATRISTS. If you are suffering, I'm sorry, mental illness is so debilitating. If you use CIT, make sure you explain your needs for information and consent as things are being done to you. READ their disclaimers. Also, they don't have encryption, so anything medical you share will not be protected by encryption. Again, I didn't find this out until I read the proverbial fine print.

Dr. Leon was a great doctor when I had him, unfortunately he doesn't take my insurance anymore…read more He is very to the point, no nonsense. He is a great doctor that doesn't make you jump through any hoops in order to get prompt care. He sometimes runs late, and doesn't take my insurance anymore- which is why the -1 star. Other than that, great.

Dr Leon is so very knowledgeable and caring. He has the kindest secretary ever: DiANA.... She's…read moregreat and we all know that really makes a difference. I've been seeing him for over 7 years and to say he is the best is not even enough. He's greater than 5 stars!!!!

Dr Loose, and his staff, have never been anything but extremely helpful, professional, and kind…read morewith the treatment of my son. He listens to what is happening, shows empathy, and adjusts meds accordingly. In regards to previous reviews, IMHO, claiming someone "highly unprofessional" based on a DUI conviction "semi-recently", when you do not know all the facts says a lot more about the character of the reviewer, than the target.

STAY AWAY from this guy! He prescribed me 7-8 serious drugs, accepted my money and then after I was…read morecompletely dependent he disappeared!!! I have reported him to the CA consumer affairs commission and the California State medical board for negligence. Unbelievable how a medical professional could be so reckless.

Jennifer saved our marriage when I didn't think it was possible. We had been to 3 different…read moremarriage counselors before her and they were all useless. We were about to give up hope when we decided to see Jennifer for our first session. It was incredible - the seemingly endless and overwhelming amount of issues we had she was able to concisely and efficiently clear up in the VERY FIRST SESSION! She was able to make a very messy relationship all of the sudden seem much more clear. My husband really liked her approach and immediately made the next appointment with her all by himself (!!!) - this was the guy who didn't even want to go to therapy in the first place! Jennifer reminded us WHY we were together and was able to pinpoint the exact hurdles we needed to face to continue onwards. She made us see that these hurdles were in fact, completely manageable, we just needed to change our perspective. Our sessions with her have become our "date night" and we always feel so much more connected after seeing her. She is straight forward, honest, insightful, and best of all - she gives you a PLAN. She has a very proactive approach, unlike other therapists we had seen that just wanted to mess around with the past without coming up with anything to help us progress. She gave us so much hope and I can now say I feel like an incredibly lucky and happily married woman. We owe this woman a lot! Thank you Jennifer!

Dr Akbar Khan is a terrible doctor. NorthBay health is absolutely wonderful. I hate to give them a…read morebad review. They are usually 5 stars. Dr Khan has terrible bedside manner and doesn't listen. Other than to himself. He definitely likes to listen to himself talk and mansplain.

Dr Khan is responsible for the worsening of my disease. Every appointment he had lied never has…read moreexamined me cuts me off yells at me doesn't let me asks questions, forces injections when injection is what caused nerve damage. He degrades me. I'm left crying over and over and this last time I couldn't even speak I felt so bad about myself from how horrible he was treating me. He had never cared about me and my health. Dr Rumery was the kindest doctor and truly cares and listened and wanted to help and always supported and wanted and found ways to help. From the first visit I was mistreated and I have anxiety days before each visit eith Dr Khan I have never been so mistreated. He is cold, doesn't listen forgets what he says he's going to do then lies. Years have gone by and my health has worsened because he brushed off my care. Dr Rumery warned me about him the surgery center did the ultrasound techs and I still was pressured. No one shoudk be mistreated, the way he treats patients. I have heard okther patients leave crying and yelling. Even a northbay patient. Northbay used to stand for compassionate care.. Dr Khan is not compassionate nor good care.. he is cruel, doesn't listen and truly affends people. Esp the truly disabled chronically ill. I've never been treated so badly. I've complained before nothing changed. He does it to me cause he can. I have nightmares. I can't see him again after what he just did to me recently I can't. He hung up on me after how bad he t treated me. Then he just hung up on me after belittling me. I feel less of a human and I feel uncomfortable and not safe with him with my care.. Northbay should care about their patients their have been so many complaints:( zero starts