Ignore the poor reviews. Great staff. Great doc. Some of the patients are pretty rough and any very entitled. The office treated me like their most important thing if the day and the doc prescribed me new meds that addressed my pain within the first day, allowing me to get the first good night's sleep since my back surgery. Thank you staff and doc! read more

Incompetent staff undermining good medical care I had a very positive first impression with Dr. Sharma himself--he was thorough, clear, and I trusted his plan for my pain management. Unfortunately, his staff have repeatedly failed me and put my health at risk. Calls and voicemails to schedule appointments, get documentation submitted to insurance, or request refills are not returned. I was given misinformation about the prior authorization process (told insurance could not provide billing info due to HIPAA, which was completely false). Multiple incorrect prior authorization submissions left me without medication, leading to withdrawal symptoms and uncontrolled pain. The office manager and staff have been unprofessional, dismissive, and even hostile when I asked for accountability. On one occasion I ended a call in tears, and even my pharmacist was reduced to tears after trying to work with them. Despite me personally resolving issues with my insurance, the office still claimed nothing was fixed. The contrast is heartbreaking: Dr. Sharma is excellent, but his staff are incompetent and unprofessional, and they directly undermine patient care. Until this office invests in better training, communication, and accountability, patients like me will continue to suffer unnecessarily. read more

Dr Celeste is the best. Super funny and nice. Makes for a pleasant visit. Dr Sharma is an expert in pain management with injections. The front desk staff are awesome also. read more

The front office staff and nurse practitioner are absolute trash. Not only can you NEVER get through by phone, but when you do their front office staff are so incompetent prescriptions don't get filled and referrals get lost. Not only that, but they scheduled my partner for the entirely WRONG procedure and imaging testing for his pain. The doctor himself is great, however, his staff make this place a LITERAL hell to deal with. If i could give zero stars i would, dont waste your time. If your insurance sends you here, demand another referral somewhere else if you value your time, energy and health. 0/10 recommend. read more

Very hard to get them on the phone and they are also bad at responding to voicemails and calling you back. I've had an issue with a referral not being set for several months now. I had to call once again and luckily got someone on the phone but they very short and rude. No empathy for what I've dealt with their office. Do not use this office if you can avoid it. I was told today they will send the referral but I'm not holding my breath on it. read more

The staff is absolutely horrendous. They are argumentative and will tell you the doctor does not want to see you. You will have voice-mail from their staff for an appointment, and upon returning the call, they will argue that no one ever called you. They do return voice-mail. You have to call multiple times a day for many days to reach a live person. Appointment availability is very far between dates. I have, on multiple occasions, had the staff call.me.and day I need to make earlier or I would have to schedule for two to three weeks out. Makes no sense a healthcare operation would use pain as a form of punishment. I can, honestly, say that one staff member is kind any time I encounter them. That is the lady who handles the in face scheduling. read more

Dr. Sharma, Had appointment they canceled did not call then call day later say my referral ran out so can't see Dr. Sharma. These people do not care about you they should make sure everything is taken care of let you know at least month in advance to go see regular Dr. in advance to get referral. I have never been treated so poorly in my whole life!!! They get a zero rating from me!!! read more

What a Horrible Place!!! In the last year, my Dr. screwed up 3 prescriptions! What a Moron!!! What kinda Dr can't write a prescription correctly??? He only got 9 out of 12 correct. Not good stats to make me feel warm n cozy... Their customer service is even worse. Been calling them for 5 days now, and they refuse to return my calls. Like I said, HORRIBLE customer service Can't wait to fire his ass, but he refuses to return my calls for 6 days now. 6 days... Definitely NOT a Dr to depend on. He is not reliable. How would you feel if you could not get in touch with your Dr for 5 days??? Go ANYWHERE but here. They have screwed me over too many times with their incompetence. This is the 3rd time in a year I've gone thru Cold Turkey withdrawals because my idiot Dr could not not write a prescription correctly. What a fuckin' Moron!!!!!! Please forgive my vulgar cuss words, my parents raised me better than this, but my words are appropriate. I've NEVER met an office that made me so mad with their stupidity. I expect to reach my Dr in a Reasonable amount of time. Five days is NOT reasonable when you are out of necessary medication. Wish I could say this was the first time, but no... Three times they screwed up my medication in the Last year. Two times I ended up in the E/R after an ambulance trip there, because I ran out of medicine. Every ambulance trip and stay in E/R costs $18,000 to $22,000 and paid in full my Medicaid. Three times in the last year I had to be ambulanced to the E/R because refilling a prescription was too difficult of a task for my Dr to handle. I've been in the E/R 4 times in the last year. Do the math! 4 trips x $20k per trip = $80,000 in ambulance and E/R costs. What a WASTE of YOUR tax paying dollars !!!!!!! $80,000 could have been avoided with 4 x $22 = $88 Yes, $88 dollars (retail) or $40 wholesale for some pills would have saved the tax payers $80,000 last year. I'm NOT here to fix a broken system. I will gladly report the truth and the utter WASTE of money due to incompetence. Does this piss you off, That I'm spending $80k+ a year when about $20 wholesale in medication would have corrected the problem???? Good !!! I hope it pisses you off and you will take action. Call your Congress people, mayor's, governor's, Medicaid, medicare,... Anyone who will listen. Stop this waste!!! $80,000 spent when $80 in medicine would have solved the problem... I hope this wasteful spending makes you mad enough to contact Medicaid, and my Dr. and say "STOP This BS !!!" Stop wasting taxpayers dollars on your incompetence!!! Call him direct. Maybe you can get thru... Dr. Satish Sharma, MD (702) 739-8323 Tell him to STOP wasting your tax dollars and answer his damn phone. If this is to difficult of a task, then he needs to close his business. Because his skill is wasted and tarnished by his incompetent office staff. He needs to fire half of them, put the other half on notice and bring in real pros to run his office,. Not some teeny bopper willing to crawl under his desk to retain their employment.... I don't care how good of a doctor you are When you surround yourself with incompetent people, people assume you are just as incompetent. This will be a valuable lesson I hope my Dr will learn, or his business will fail. The service is that bad... Is it possible to give them a NEGATIVE 5 Stars ??? read more

Just add another bad review to the pile. Yes, the office staff are incompetent, talked badly about the Dr. P in front of a completely full waiting room. They have never answered the phone or been able to even get through since I started going here 6 months ago. Dr. S is a vindictive one. I spoke up about having no problem scheduling with Dr. P, who was my initial Dr if the 20 ppl in the waiting room were all for Dr. S, and Dr. P is asking for patients, and I'll gladly volunteer. Dr. S didn't like that, immediately had me drug tested, and said I could schedule with Dr. P my next visit. The next visit rolls around, and I'm still seeing Dr. S, and what do you know? My drug screen comes back positive for a drug I've never even heard of, let alone take. (I swear, and I'm not even taking anything heavy for my horrible pain.) Now let's talk pain. Both doctors make you feel like a complete loser for asking for pain management. I am in pain. I have so many tears and crushed things in my body, take your pick. Tried surgery that was less complicated and it failed. I don't trust Dr's here. I'm waiting until I move back East next year. That's my choice. I don't want to be paralyzed. Dr. S sure pushes the cortisone injection surgeries and what a surprise! Not only was I treated so poorly at the surgery center, he never came in before surgery, I woke up not able to move my arm, and it's been 10 days now, and my pain is so much worse! My arms keep going numb and then my shoulders are shooting/stabbing pain. The surgery protocol is horrendous. No call from the office, no follow up, no talk about expectations, didn't see him in pre-op, and definitely not in post-op. Now with my biopsy just the month before? My Dr and the surgery center were on top of things, (still had complications but they handled it professionally) I felt like a real person. The co trust is so stark I'll never go back to this office or Dr. EVER again. read more

Get ready for a wait, while people who show up an hour after you (seeing the same dr) are taken back, as well as the added bonus of the staff hanging up on your incoming calls! The Doctor and nurse were great, however the experience was not worth the pain of dealing with a front staff that could care less. I called on 3 different occasions over a 1 month period and was just hung up on several times. This included just trying to make the initial appointment, which looking back, should have been my first sign of trouble. I started wondering, why do they even pick up the phone, is it just to have the pleasure of hanging up on you? Not the game I want to play, who has time for that nonsense?? At any rate, I would stay as far away from this place as humanly possible. If I could give a negative star rating on the front staff, I would. read more

I have an appointment scheduled on Monday at 8:30 a.m. I called on Thursday, during office hours, to cancel. No one answered and it eventually went to voicemail. I left my name, DOB and phone number, telling them the day and time of my appointment, nd that I wanted to cancel it. I did nit hear anything back. Today, Saturday, I received a text reminding me of my appointment and that there is a $25 fee if you don't cancel at least 24 hours in advance. I called again today and left another voicemail message saying that I am canceling the appointment. Just to be sure, I went to their website to try to leave a message. On the doctor's profile, it says you can leave a message on the "Contact US page. It says the same thing on the page for existing patients. However, when you go to the "Contact Us" page, it just has a phone number. There is no place to leave a message. I'm just waiting to see if they try to charge me $25. read more

It's so annoying with their phone system can never reach anyone on the phone and when I got to the office it's a closed but says open until 3 makes no sense to keep having issue's they need to fix and make more easier for patients to reach them so the don't half to drive down here for them to me closed read more

Advanced Pain Management Center - Pain Management Near Me - Henderson, Nevada

See all

Absolutely the worst experience ever with a doctor!! Satish K. Sharma, MD Did not show an ounce of compassion and inferred I wanted him to make something up for me... absolutely disgusting behavior! Horrible bedside manner. Front desk was great! Ended up walking out of my appointment. Would have never went here if my old Doctor, Babuk Ghuman, MD accepted,my current insurance!! I will definitely be looking for another! read more

If I could give a ZERO, I would. A complete waste of time. The "office manager" can't even see you face to face when THEY ARE IN THE WRONG! They will cancel your appointments with no notice, they ignore messages and calls. Just continue to suffer until you find a REAL doctor read more

Dr.Parikh performed surgery on my mom AFTER a failed trial of the DRG stimulator. The pain and suffering she has experienced resulted in removal of the stimulator here in the last few weeks( thankfully NOT performed by Parikh ). Heed my warning to all family members and all potential patients...Dr.Parikh is someone to avoid. He is unethical, I strongly recommend a second opinion should you have the unfortunate experience of having to see him. read more

Appointment at 8am arrived 15mins early as instructed...all of the office staff didn't arrive until 8am...wasn't seen by Dr Sharma until 8:30am spent 15mins with me smh this is my second visit to this office and I see they're never on time even though you must be...staff are really nice & Dr. Sharma is okay (needs to listen more attentively to your patients) read more

Avoid at all costs. I'm so angry I'm shaking (and in tears). Dr. Satish Sharma doesn't just have TERRIBLE bedside manners, he truly does not care about his patients. Besides the 1-hour wait, the office is positively frigid - like shivering, can't-feel-your-toes cold. If you mention it, he shrugs and says it feels fine to him. He asks you questions, then interrupts your answer. On the off chance that you are actually able to blurt out most of the answer before he cuts you off, he says, "That doesn't matter." He must have told me what I had to say didn't matter at least a dozen times. He saw on my chart that at one time I had been on a specific pain reliever after a surgery. He asked why I was not taking it now. I told him it did not work for me. It did not relieve my pain. I stopped taking it, and won't take it again for obvious reasons. Most of my symptoms are quite visible. He said these didn't matter. He wrote me two prescriptions and a referral for an extremely expensive test. He said he specifically chose the prescriptions based on my insurance. We go to the pharmacy. One prescription is indeed not covered by my insurance, and far too expensive for me to gamble on. The other prescription is - you guessed it - the one I literally JUST told him did not work on me. We have now wasted 4 hours of the day on a very expensive wild goose chase. I called the office to let them know that both prescriptions were useless to me. Their answer? Go back to the pharmacy, get the prescriptions, bring them to his office and M-A-Y-B-E he would try something different. The receptionist was nice, but she said she couldn't make any guarantees. I told her to let him know that he completely demolished any trust this new patient could give him. He showed he wasn't interested in me as a patient or even as a fellow human. REMEMBER, THIS IS A PAIN MANAGEMENT DOCTOR - this is literally his focus, his sole practice, the name of his clinic. This means he has only two jobs: 1. Listen to patients 2. Alleviate their pain He failed 100% at both - and not only am I still in chronic pain, but I get to pay for all that wasted time. read more

I went to drop off my FMLA paperwork two weeks ago at the pickle location and then last week I had an appointment with the doctor and ask about my FMLA paperwork and they forgot about it and they said OK we're send it over and we get it done so I called a week later again and they forgot all about it how do you forget about the paperwork I just you said you were going to get done in the first place then nothing is done this place always forgets the girls always forgets to do any kind of paperwork call back about procedures unbelievable zero stars read more

Worst doc office ever. Nice docs though. Rude non-compassionate desk staff. Constantly running hours behind with no courtesy call to reschedule. Never answer their phone either. Strongly advise against using this office. read more

Avoid this place. I have been trying to reach them by phone for the past three weeks. Everyone of the options takes you to a spot to leave a recording. They don't return the call. The website is useless. When I had my one an only appointment in Dec 21, I had to wait 1.5 hours in the waiting room. Use these people at your own risk. read more

They don't answer or return calls. If you are needing a pain mgmt Dr who has a staff to answer their phone or return your messages this is not the place for you. I've been calling and leaving messages for 2 days now and nothing. I am or was under pain mgmt and my insurance changed and now I only have so long before I'm out of my current medication and start suffering massive withdrawal. Wish I could find a compassionate Dr with a staff. read more

First off if I could give this place a negative 1 I would. Staff is very unprofessional including Dr SHARMA and Dr Parikh. These people treat patients like a number and they do not care if you are getting your medication from the pharmacy or going through withdrawals etc. I have been dealing with this office for years and they seem to get worse every year, it's your word against the staff because The providers do nothing about your complaints or even care to hear you out. Staff changes every 3 months or so. When you leave messages they do not listen to anything you're telling them and just leave their own messages in whatever way that they want to. No compassion, no sympathy, no communication skills, no professional skills. They really need to close this pain management office for good. read more

I have been seeing the doctors here for at least 3 years. With that being said I think I know about them. TERRIBLE......if it wasn't nessary for me to go to this offoce once a month for chronic pain I wound not subject myself to the stupidity of the staff that works at the desks and answer the phones. Rude, Insensitive and incompetent is the best way to describe them. The doctors that I have seen there for the most part have been nice but THAT front staff has got to go! So un professional! I had a telephone appointment that no one call so I had to miss a days work waiting for no one! Plus go without my pain med without anyone of the " caring" staff giving a damn. Horrible people that work there. They just dont give a damn. read more

I have been calling for 2 weeks. The person who schedules new appointments will call me back and then this person does not call me back. Do you guys want a new patient or not? Call me. I have left my number a half a dozen times. If you dont want my business, then please give me the respect of saying so. I can call and get a different referral from my doctor. You are wasting my time and its getting old. read more

I have been going to Advanced Pain Management since 2019. I will never be able to thank Dr. Sharma enough for his knowledge and kindness. His bedside manner makes him shine! I will always recommend him! read more

We'll here we are 1 week after I was supposed to have my telephone Dr appointment. No call no emails. This office and Dr. Are a joke. I found a new pain management Dr. Who said what this office and doctor have done is inhumane... I'm definitely filing a lawsuit as soon as possible. read more

Dr Sharma is the best, he cares and the staff are the nicest, Briana is the bomb and is always willing to help. Thank You Guys! Mark Neff read more

Where do I begin with this place! Office staff is very unprofessional, sloppy, lazy, eating at the front desk, ignoring you while they finish a personal conversation, act they would rather be anywhere but there. Quick to ask and take your deductible or copay but HORRIBLE to get a refund from. I have been trying for 8 weeks and no one seems to have any record of my five requests for a refund. Dr. Sharma preformed procedures on my C4 and C5 without anesthesia that most doctors would routinely use anesthesia. Needless to say why I won't go back and why I'm requesting a refund. Dr. Jason - nice guy but there was trouble with his license in September and my prescription could not be filled until his licensing was fixed. read more

The experience my grandmother and I had with Dr. Sharma's-Advanced pain management was absolutely terrible from beginning to end. It started from the time I called to schedule an appointment for my grandmother. I had all her information ready to go, and they were going back and forth with me to try and find her insurance when I was told it was accepted from the beginning. I finally was told she was all set and scheduled. My grandma and I showed up to her appointment more than an hour early to make sure her paperwork was done properly, and as soon as we arrived we were told the appointment was scheduled wrong, and we were left standing there for quite some time. She finally returned, and said she could be seen by a PA, as there wasn't a doctor there which when I called I requested to see an actual doctor. We then were left waiting over an hour to see a very unprofessional PA. The front desk was also very unprofessional, as they used foul language in front of us multiple times. They were very rude and had no customer service what so ever. As we were waiting to see one PA, we over heard a customer right in front of us complain about the PA she just saw, and reported she never wanted to see this man again. This now left my grandmother feeling uncomfortable before even being seen. Once my grandmother was seen by this lady PA that seemed half asleep, and didn't seem to care much, or do much other than write my grandmother out four different scripts. She also asked ME if I knew a medical term for the left knee! Uhh excuse me? Why are you asking the patients granddaughter how to do your job?! It was a total joke. I then took my grandmother to fill her prescriptions to find out she couldn't even fill them because they were written out incorrectly. They tried multiple times to get through to the office, and could not. My grandmother went back to the office the next day to let them know the mistake and they were no help to her and very rude! I'm ashamed to have brought my grandma to such and awful, unprofessional place. Please do not schedule here, as they are not worthy of anyone's service. read more

I had back surgery and the next day I experience some complications and pain. I tried calling the Henderson office many times but no one was answering the phone, it just went to voicemail. I left several messages asking for a response as soon as possible. I did not receive a call back until several days later. This is not acceptable. The office staff is very young, not that ambitious and lacks training. If you are in need of more staff than hire them. Don't let patients who are frightened and need answers, go unanswered because you don't know what your staff is doing. Hire competent people. read more

Don't go here -- you cannot get through on the phone. Their system is 100% automated and disconnects you with no options to leave messages. Totally unacceptable. read more

I've been treating with Dr. Sharma for at least 4 years now. He's very brief. Simone is an absolute bitch. The worst bedside manner that I have ever experienced in my entire life. I couldn't believe how rude she is. Why become a health care professional to "help" people when you actually hate people. I filed a grievance against her with my insurance company. Jason is a little asshole too. Stick with Dr. Sharma and don't stray from him read more

I have seen this doctor for several years. Over the last 6 months I have been turned away from my appointments on 4 different occasions. First time I was 15 minutes late, second I did not have a co-pay. 3rd I was given a drug test and because I had 2 types of pain medication in my system (both of which were prescribed to me by this doctor) I was discharged. I was told to start looking for another physician. I was told as I was exiting that day that the PA that discharged me was leaving and I could probably appeal the discussion. 2 weeks later I was called by this office and was scheduled an appointment. The call was initiated by this doctors office. When I arrived today after waiting a month to see him, I was turned away again stating I was discharged and the appointment was made by mistake by their office and they could not see me and I had plenty of time to find another doctor. I stopped looking for another doctor because this office called and booked me an appointment. I am now unable to obtain pain medication for my surgery where I had 11 screws and a bar surgically installed in my leg. This office treats patients like cattle call. They do not listen to patients and I believe just hand out the same medications and dosages to all patients. Dr. Sharma and Jason are also too afraid to do their dirty work hiding in the back whille they send the female staff out to handle everything. DO NOT GO HERE read more

This office is a joke!!! The first visit I waited for 2 hrs and didn't see a Dr. the nurse practitioner came in. Sent me to have an MRI and then to the surgery center which also was a joke to get a steroid shot, which hasn't helped my hip pain. They scheduled me a follow up visit which I got there before my appointment time which was at 8:00 am and they never unlocked the doors till 20 minutes later. Told me they weren't seeing patients on this day. I never received a call prior to let me know. Asked if they could give me a back to work note, said she couldn't because I didn't have an appointment but I told her and showed her my appointment card. Said she could set me up with a phone call from the Dr. since I wanted to know my results from having the MRI, so I did. It was set for 12:45 since I would be at lunch and able to take the call, but I never received the call till 3:10 which I missed because of being at work. I've tried calling the office several times and no one ever answers the phones. Can't believe they are in business. Please get help and take care of your patients instead of your pocket book!!! read more

Horrible practice. Been coming here for 9 years and they tell me per my urine sample that I'm NOT taking my opioid??? I'm so confused?? Apparently the metabolites aren't showing up!! Really?? I take my meds! I swear my life on it and I'm being treated like a piece of shit. I'm taking my chart and my so-called test results and be on my merry way. They tell me that most of my urine panels came back with a lack of metabolites. Don't you think someone should tell me?? Instead I look like an absolute liar!!!!! I would not waste your time here. The worst thing about this whole ordeal is that Dr. Birkhead (the head of practice) won't see me. You call me a liar and now you won't see me so you can explain things to me?? But no, you go hide. What a waste of 9 years, I give you my money, my time and Dr. Birkhead won't give me the respect of seeing me?? Wow, that's the most unprofessional thing I've heard. Very cowardly. The only good thing about this practice are the ladies that work the front desk & Marisol. They've always been professional and respectful. read more

I really like Dr. Robichaud but he's retiring. I have had a positive experience thus far with the Rancho office. He's sending me to Dr. sattish for spine injections: I've heard from a friend as well as reviews that he has a horrible bed side manor. Not looking forward to this. I was not impressed with Symone either but she's no longer working there. read more

I've been a patient here for a few years' As a professional Doctor Sharma is highly qualified and knowledgeable. However he does lack a bedside manner. But, to be honest I believe that the best doctors do lack a bedside manner and it doesn't bother me. It's all down to the facts and what he can do to relieve your pain. And I'd rather have the facts and realistic expectations. The office staff is friendly. I've had billing issues but, Doctor Sharma took care of it. The office is always clean. It can be difficult to get an appointment I have recommended Doctor Sharma to friends. His knowledge, intelligence and thoroughness is something you don't see everyday . I am a complicated patient and have numerous health problems and Doctor Sharma is always aware of my other health problems. read more

this pain management doctor is the rudest doctor ever!!!! when i first came to see this doctor i try to talk and explain about my exrays i had done on my upperspain and lower spain and my right shoulder being served i gave him copies of the exrays i was intears do to my pain. he told me stop crying and gave me a prescription and say i see you in a month. i came back the second time and again try to talk with him and he told me shhhhhh and sit down. i told him i came here cause i wanted his help to get my problem fix! what can you do? he say nothing and wrote me another prescription. i told him that he is the rudest doctor ever! am not here for narcotic drugs am here to see if there was anything he can do to fix my problem like surgy? he walk out and say i will see you next month. i told him like hell i will fine another doctor who will take the time and talk with me and listen to me and look at my xrays. i rate it 1 worst and rudest doctor ever! read more