Waited 2 hours past appointment time ..... Took my co-pay first with knowing they must leave me 'waiting' in a room for two hours past my appointment time. Would a doctor or staff member enjoy this? Overbooking is practiced to enrich themselves and milk insurance. If this happens to you, send them a bill for your time. PEOPLE, do not condone this patient overbooking enrichment because you visit them. Even seek a co-pay chargeback. They are NOT privileged to abuse your precious time. "Time is money," according to Kevin O'Leary aka 'Mr. Wonderful' read more

Everything about this place is a massive failure. They said the VA never sent my MRI imaging results (Which I know they did) and I had to drive to temple to get them. When I brought them in, they said, "Oh, they're right here. We found them on the bottom shelf" after forcing me to drive 70 mites round trip to get them. The treatment that was provided did nothing beneficial. I got needles stuck in my back for months for absolutely no reason and got no relief. When the treatment period was over, they failed to send my records back to the VA, despite multiple requests to do so. Four years later, my records have still not reached the VA. read more

I signed up to see a Dr. No Pa's , 3 visits never say a real Dr. , they didn't listen to what I mt pain was and they told me I was a risk because I have used pain medicine for a long time but they didn't bother to find out why. I have to have my pacemaker turned off for an mri so instead of doing my hips with my lower back ( because they are really bad ) they did lower back only ,now I had to have another one and put my life one the line again, and found out I have something really bad. But all they did was call me names, put my life in jeopardy, no help with pain or the problem, and don't ask to see a real Dr. read more

Good medical care but very disappointing to have to listen to the staff talk about their mental abuse of stepchildren and also having to hear about their unfaithful significant others. Not very professional.. shame shame shame read more

Six weeks and 3 requests for records and they still have not gotten my records and it appears there is no urgency to do so. My first script for pain meds was sent to the wrong pharmacy and I waited 15 days for pain relief. There is zero empathy for my situation and less urgency to get my records from my prior pain manager so I can receive the proper dose of NORCO for pain relief. When I explained in the areas they were failing in customer service they got up and left the room. I am done with them and will find a professional pain manger who gives a damn. read more

I started to go to Advance Pain care when they were at Hewitt behind the bank, I never had a problem until I had to see Christine and she told the doctor I gave a bad urine sample which was a complete lie, I do not do drugs or anything that would cause me to have to carry urine with me I had a problem giving a sample so I tried again before I left still just able to just give a little, but to accuse me of being shady. She then had me go see Dr Chin which I didn't, I went home and decided if my doctor didn't trust me a 68 yr old woman then I couldn't trust him with putting needles in my back. I did have to go through with withdrawals and they were bad but this clinic wasn't going to make me their whipping child when I didn't deserve to be treated this way the reviews it looks like Christine has run off patients that she decided there was a problem when there wasn't. So in the end maybe she eventually run everyone off so they will have to close. The problem is with her not the patients. I wonder how long it will take before they see she's causing long time patients to leave read more

BEWARE - the Waco Advanced Pain Care clinic is under duress. in the past year and a half almost the entire staff has changed and a new clinic manager has taken over, adam spjute. BEWARE- you want to stay clear of adam spjute. he is unprofessional, rude, condescending and seems to be answering to a higher power instead of proven medical practices. he intervened in my care for chronic pain because i was asking my FNP why my care was going backward. it was obvious that this new inexperienced manager was dictating how to treat their patients without any real hands on time with that patient or overall medical experience. adam spjute needs to be supervised before he causes irreparable harm to their patients. i understand that the Texas Medical Board, and other major agencies that overlook pain clinics are already involved in their clinic management but stay clear of adam spjute where ever he goes. if you value your health, because he does not, stay away from adam spjute. read more

This is directed toward Advanced Pain Care in Waco, Texas. This company just wants your money. They are not there to help you with your pain. They have not walked in your shoes. I was charged $274 out of pocket for a urine drug screen last months (January 2020) because of my deductible not being met. Hey, it's January, I get it and luckily I had 500 dollars on my Flexible spending account because it was January. Well here it is February, I am being screened again because, get this, they say I am hi-risk because of the medicine I take. I take hydrocosine just like most everyone else that sees a pain management doctor. I do not take any other drugs, Street drugs or OTC. I am a widow with 3 teenage boys to support, where the hell am I supposed to get $274 extra dollars each month for a urinalysis every month. In fact, they did not bother to tell me I was "hi-risk" last month so that I could try to save up $274. Maybe if I would have known then I could have skipped the grocery store one week or maybe gone without electricity for a month, idk. And what's more, why in hell does it cost $274 to dip a test strip into urine to see if the person is on street drugs and to make sure they are taking the prescribed drugs? (Some people sell their meds). But, and this is a big but, they totally understood why I was upset about not having any pain medicine for the foreseeable future. I hope you get the Karma owes to you Advanced Pain Care, you are just like "big pharma", you have made a deal with the devil and should be ashamed to call yourselves doctors. Shame on all of you read more

Do not go to the Waco location for Migraine/Botox therapy. Thanks to Dr. Kahn, I am in a lot of pain and I have a droopy eye!!!! I cannot see! And all he could say was, "I've never had this happen before" and "There's nothing he can do". Inexcusable! read more

I've never written a review but I have to warn people that this place should be called we don't care if you hurt or can't feel like a normal person one day a week. All I wanted was 16 pills a month so I could leave my house and go somewhere and walk for more than 30 minutes without severe back pain be cause my legs are not the same length because of a broken femur.The doctor had made up his mind about me before we even talked.His excuse was because I took suboxone 5yrs ago.How stupid. read more

I come there for procedures and drive from Leander,TX. My daughter takes me,always with toddler in tow. Because people tend to forget to show up on time to collect those they have dropped off, the office generally has a policy of drivers staying in the lobby the whole time. My grandson is a very active, very smart 15 month old who bores easily and was cranky when I went on Apr. 16. A lovely and merciful angel, Miss La Prise, let my daughter know that as long as she stayed in the parking lot they could go out to the car where our Pavarotti could be entertained and snack freely, falling asleep gently. What a thoughtful and kind thing to do! I applaud her for being so understanding and kind and,again,part of the wonderful treatment I get from Advanced Pain Care both in Waco and in Round Rock. God bless her and give her easy days! read more

I never write reviews. One I don't know how and two I do not know if they are read. My son helped me write this as I hold Dr.Khan and his staff in high regard. I have had back pain for over 30 years and at times it has been worse than others. I would receive six shots form my old Doctor for the back pain and that was it. Never helped the pain. I did not want to go to him except the shots relieved my pain temporarily. The service I received was not good either. I was reading a local magazine and noticed an advertisement for Advanced Pain care and made an appointment. The person that answered the phone was very cheerful and upbeat with an amazing attitude and answered all my questions and seemed genuinely happy to help me set an appointment. My appointment was in November of 2015. Upon arriving to Advance Pain Care I was treated with courtesy, dignity, and respect . I felt like royalty not just an average person. that put me at ease and made me very relaxed. I was walked through what was about to take place and explained in detail so I understood. That also made me more at ease. It was not rushed and I did not feel rushed at all. Before the actual procedure , I was given a lite sedative and oxygen . I was then given only four shots. As I was checking out Tina , assured me I could call on the office anytime and was still treated very respectful. In about two days after the procedure I was completely pain free. I went to church the following Sunday and spoke my testimony about Dr. Khan and his staff. I even was able to kneel down and pray and hop right back up again. I thank God for Dr. Khan and his staff and highly recommend Advanced Pain Care to everyone . I recently fell and am scheduled to return for another treatment and actually look forward to going back as I feel very safe and secure in their hands. Thank you Dr. Khan and all your staff and God Bless you all. Hope Quintero read more

If there were more stars to give, I would give them. My husband and I actually go to their new clinic that has just opened in Killeen. We have met with Dr. Malone and also Dr. Martincheck and they are both AMAZING doctors. They don't ever rush us, and since my husband has cancer, we are dealing with a very emotional time in our lives, they know we are struggling financially and have done everything to help keep cost down. Our first impression of the practice was when I met Mary, their sales rep, at my PCP's office. She was wonderful, very knowledgable about the practice, and took the time to listen to my story and our particular needs. Ruben the office manager, as well as the rest of the staff, are courteous, and they go above and beyond to help get us in and out quickly and easily. We never have to wait. If you live in the Killeen area and are looking for a pain management practice, you won't find a better one. We switched from the "other" large practice in Killeen and now we are treated with kindness and compassion, the a patient should always be treated. read more