1. Advanced Interventional Pain Management

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Texarkana, AR

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Advanced Interventional Pain Management

1.0 (1 review)
Open • 8:00 am - 5:00 pm

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3 months ago

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Precision Spine Care - Duane "Lee" Griffith, MD

Precision Spine Care

1.0(5 reviews)
2.0 mi

The Texarkana office needs major improvements. I recently had a procedure performed successfully by…read moreDr. Gorski and her staff. When I went for the follow-up appointment after the procedure, everything went downhill. The front desk receptionist was neither very professional nor very friendly. Once I was called back to the examination room, I was greeted by an employee who asked triage questions unrelated to my visit. After completing the questions, I was left in the exam room for approximately 50 minutes without anyone checking on me or informing me why no one had visited the room. After waiting approximately 1 hour, I left the room, went to the front door, and headed to work. At that point, after talking to another staff member and explaining the situation, the member seemed surprised that I was left in the room without being served and attempted to stop me, to no avail. Work was calling. While waiting in the exam room, I overheard several staff members conversing (with much laughter) outside. It appeared that no one realized I was in the room for a follow-up appointment. Unfortunately, the $40.00 co-pay was collected at the beginning of my visit. I felt like it was a donation, at best. I hope my Insurance company was not billed for services not performed. I will definitely research that.

Paperless, under staffed, hard to contact anyone during business hours, don't care if who sees you…read moreis out of network for your insurance, long wait times in office at Texarkana, billing department is out sourced overseas, nobody speaks clear English there, guess to save a few bucks, drug tests billed over 1,000.00, shots don't help me at all, seems they try to make sure I stay in pain so I return. Front desk lady is the only 1 there who tries to help on clinic side. Guess she can copy and paste this as my complaint. Hope Katherine Van Den Heuvel reads this. Basically whatever YOU have been doing, please stop.

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Advanced Interventional Pain Management - painmanagement - Updated October 2026

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