What an absolute horrific joke this hosting company is. I wouldn't even call them a hosting company. It all started when I selected one of their Windows VPS plans, instantly met with errors on their website. The payment button would not work, so I sat there clicking it a few times, then my card was charged 6 times. I let that slide, but then I logged into my account, and all the data I entered during sign up was gone. Called customer service and spoke with some girl by the name of Jen or Jennifer. She proceeded to tell me that it was normal, they enter all the information manually including payment (credit card information) after the order is placed. Archaic, I know, but I let that slide too. She assured me the server was being provisioned and to be patient. This was 8am CST. About 30 minutes later, I receive another ding on my credit card and American Express informed me that I got another charge for $11.96 that I did not authorize. I called AIT back, and the same girl Jen answers. She told me it was accidental and they would issue a refund. I said ok, and let that slide too. About two hours later, I get an email telling me my server account is setup and to login. So I did. To my surprise, all I can see are the plans I purchased and a bunch of sales lingo. Nothing about managing my server, no link to Plesk, nothing. Their entire interface is absolutely horrid. I am a User Experience Software Tester, this is a huge mistake for any company trying to compete. I called support back again, Jen answers. So it was at this point I began to complain. She assured me once again that everything was fine, that they had just not completed the server yet. So we hung up. About another hour later, still nothing from them. I entered into support chat (with Jen again) and after asking what the deal was, she transferred the chat to a fella named Byron. Byron tells me the $11.96 charge was their fault and he would take care of it. I asked for a confirmation and expressed my dissatisfaction this far. What happens next will blow your mind. Byron ignores me for 5 minutes, after I said "Hello? Hello". Finally, a few minutes later I asked "Should I just do a charge-back for the additional charge on my card that I didn't authorize?" It wasn't until that question that Byron quickly and abruptly answers "No, we will take care of it." So I asked, can you please send a confirmation of the refund? No response, waited 5 minutes, then ended the chat. About 10 minutes later, I go to login to my account, and all of my plan details were deleted! I called support, Jen answers then puts Byron on the phone. Byron gets rude and tells me I requested a full refund and closing of my account. I informed him that this is completely untrue, then he changed his tone and said it was because I threatened a charge-back and it would look bad to their merchant provider. At this point, I became a little pissed. I informed him that first they charged my card for someone else's account without my authorization, took 3 hours and still didn't provision my server, then deleted my account without my approval simply for expressing my dissatisfaction. Unbelievable. After a 5 minute convo, Byron agrees to re-open my account, in 30 minutes he will have my server up and running he promised. Three hours later, nothing. At this point it's about 6pm CST. I've waited all day, and they have jerked me around, spoke to me rudely, charged my card without my authorization, and the treat me like I'm the jerk. Oh, but that's not even the worst of it. I get an email at about 6pm from a ticket opened by a different customer, and they sent it to me on accident. This email contained this guy's full contact information and everything. In the ticket, I could read where this customer said "why are you sending me this, my account was closed months ago!" There is a severe security issue going on at AIT. I called support, Jen answers to no surprise. At this point it's pretty safe to assume that this is not the "BIG" company they pretend to be, it's like a 3 man show. Anyway, Jen starts getting rude at this point, proceeds to tell me I've been bothering them all day, gets all huffy and puffy, so I kind of lost my cool and told her to stop acting like a B. She didn't like that, put me on speaker phone, and started raising her voice at me.... "What did you say to me, what did you say to me!?" I said, "you heard what I said." So some guy grabs the phone from her and literally starts yelling at me then hung up in my face. Wow! Must have been her boyfriend. I call back again, Jen answers. I simply said, I want a full refund and to cancel my account. She says "OK!" then hangs up in my face. Unreal. I call back again, some guy answers all calmly, I said give me a refund. He says, "my supervisor says you will get your refund tomorrow." I replied, "your supervisor hung up in my face and so did Jen twice." He says, "nobody hung up on you sir." I could tell he had me on speaker/conference - so I said read more

I just recently earned a a website gift from an athletic fundraiser that led me to AIT. The member I was in contact with was an alumni and kindly donated the gift for our athletic program. It was perfect timing because I was starting up a youth program in Oxford. Michael Roberts the AIT representative was so much help! I have such a busy schedule coaching, teaching, another job and graduate school that I knew I would not have a lot of time to put the website together but it was very important for the program I did. I also know very little about starting a website so was a little worried. AIT took care of everything and very quickly. I asked to start the website around January and everything was ready to go within a couple weeks, way before the time I had planned. All I had to do was give them details I wanted on the website, some pictures and my ideas for the program. The website is amazing and now is operating registration all online to make things much more organized. AIT also made it so easy for me to operate on my own if I need too by providing me with step by step clear instructions. I am able to contact them whenever I need more information on the site or have a question and they reply within 24 hours. The best thing about AIT is that the pricing for the website is so reasonable. We are a program that functions on a very small budget with most things being through fundraising and volunteer work. AIT provided us service for a small price that really helped our program be able to use our budget money to grow the youth program and provide the kids with better equipment because we saved money with the website. I would recommended AIT to anyone looking for website help. My experience with them and Michael Roberts the representative was so positive and rewarding. I now have a great website that is so easy to use! I appreciate all there help and service! read more

****Strong Security & Data Protection Includes free SSL, malware scanning, virus protection, Hotlink protection, IP blocking, SPAM filters, password-protected directories, and custom error pages -- keeping websites safe 24/7. ****Easy Website Setup & Management Instant WordPress setup, 1-click app installs, website cloning, cron jobs, multi-language control panel, and user-friendly tools like File Manager & phpMyAdmin make hosting simple even for beginners. ****Fast Performance & Optimization LiteSpeed/Nginx caching, 1-click cache purge, optimized speed tools, resource graphs, and file upload limit control ensure fast website performance at all times. ****Reliable Backups & Restore Options Daily/weekly backups, downloadable backups, cloning, and one-click restore options give clients full data safety and peace of mind. ****Flexible Domains & Email Features Free SSL for all domains, wildcard SSL, unlimited parked domains, subdomains, complete DNS management, free business emails, webmail, and email forwarders. ****Smooth Migration & Easy Transfer Tools Free migration from any host, quick website transfer tools, and uptime notifications ensure a seamless hosting experience with zero stress. ****Transparent Support & Price Assurance Provide 24/7 support, priority help for business plans, access logs/error logs for easy troubleshooting, and lifetime price-lock guarantee for customer trust. read more

I recently had the pleasure of working with Advanced Internet Technologies Inc, and I must say I was impressed with the level of service I received. From the very first interaction, the team was friendly, knowledgeable, and attentive to my needs. They responded quickly to my inquiries and were always available to answer any questions I had. The web design that they created for me was absolutely beautiful, and they went above and beyond to ensure that every detail was perfect. The website is not only visually stunning but also user-friendly and easy to navigate. Overall, I had an exceptional experience working with Advanced Internet Technologies Inc. Their excellent customer service, quick response time, and beautiful web design are a testament to their professionalism and expertise. I highly recommend them to anyone looking for a top-notch web design and development company. read more

I could go on and on but the longer first review kind of says it all. Old, out of date, poor service, terrible front- end and back -end representatives, leaking ceilings, missing wall panels, and smells like mold everywhere, even in the work areas. (Poor employees!) Pure sadness in this establishment. Also, when entering to take my test I overheard the owner stating that customers are f**king idiots and they can go somewhere else. Not sure what that was about but what a dick. And to think this guy is in hands with the cit council of Fayetteville. I feel sorry for not only the customers of this business but the citizens affected by this guys attitude and possible influence in his own town. Its great he has money, not so great to be such a huge tool bag about it. I DO NOT recommend this place to anyone, any time, for anything. Once again, never go here. Thanks! read more

I've used AIT as our web host and e-mail service provider for the past 16 years and can honestly say that without a doubt I would recommend them to anyone who needs a friendly dependable web hosting service. On the few rare occasions where we had an e-mail problem or website outage they move quickly to resolve it usually within a few hours or at least the same day. Their prices are very reasonable, their service representatives always helpful, and they make me feel like I'm their only customer. Thank you AIT for your many years of good service. I'm looking forward to many more. read more

I have been using Advanced Internet Technologies Inc. for my web hosting needs for several years now and I couldn't be happier with their service. Their team is knowledgeable, responsive, and always available to answer any questions I have. The servers are fast and reliable, and I have never experienced any downtime or other issues. The pricing is also very reasonable, especially considering the quality of the service they provide. I highly recommend Advanced Internet Technologies Inc. to anyone in need of web hosting or related services. They are simply the best in the business! read more

I really enjoyed working for this company. I have been working in the Information Technology field for about 16 years now and I can honestly say that I gained most or just about all of my technical knowledge from this company. I learned all about many different hosting environments such as Linux and Windows. I also gained a good knowledge of HTML and Scripting which has taken my Career a very long way thanks to the knowledge and resources at Advanced Internet Technologies. I truly thank them for my Challenging yet knowledge filled experience. I highly recommend the company. read more

Great company! I have worked with them for years and they are always professional and courteous. Customer service has assisted me on several occasions. I have also referred friends to their services and they have had great experiences as well. I highly recommend this company. I have dealt with similar companies in the past and am so happy that I found this one. So much better than the others. read more

I'm delighted to provide AIT with my highest recommendation for bespoke website design services! The team as a whole is outstanding! The best to work with--so professional, quick to respond, and informed at every turn! My project manager is so friendly and effective that I eagerly anticipated our interactions. The website construction was enjoyable for us! read more

Advance Internet Technologies has been there for me every step of the way in the development of my website. They did a fantastic job, designing it and making all the changes necessary for it to be perfect for my buisiness. I have had several Skype meetings with them, and they have been very easy to work with, and I couldn't be more happy! read more