JJ and Eric have been my care providers for years and I would recommend them to friends and family…read more They are truly such caring and professional care providers!

The billing for this clinic is egregiously high. Came in for a head cold, got a Covid test, a…read moresteroid shot and a prescription for antibiotics. Was there for 20 minutes. Insurance billed $7,024, they paid $1099, the clinic discounted the bill $5568 and I ended up paying $600 out of pocket and I have really good insurance. Unless you're shot in the middle of the street and can't make it to the real hospital, avoid this place. It is NOT an urgent care.

Went here to meet my new PCP because my old one no longer…read moretook my insurance It says "clinic" as part of their name but they are not urgent care: this is a regular doctor's office. Everyone was soooo nice and Tamara was the nicest. She really made me feel at ease. Dr Baker was booked out for months so I saw PA Mehta and she was really great! Very thorough in her checkup. I am very happy with my entire experience. Super convenient location on lovers just off the tollway There's plenty of parking in the lot but there is also street parking on Devonshire as well. Highly recommend

I unfortunately have to decrease the number of stars--You can read my original review below, which…read morewas a nice mix of pros and cons. Unfortunately, after 3 months the billing mistake is still not resolved! I just spent 23 minutes on hold with the billing department (see pic) with no answer!! I'll try again another day. -------- Original review: The beginning of the experience was great. It was an efficient check in, and the doctor seemed very knowledgeable and proficient. I was impressed by the quality of care. However, the billing experience is very frustrating. We have very comprehensive insurance, and I specifically checked and confirmed that this location was in network with our insurance company. However, we received a bill for out of network services. I was so optimistic, but this is very disappointing. erhaps this explains the empty waiting room.

I love a healthcare practice where everything is in house. LabCorp is in the building and they send…read morethe request directly there so he just go down the elevator and get your blood work before you leave for the day. They are also connected with other specialties besides family practice in this large group. They have cardiologist, orthopedic surgeons, gynecologist, eye, doctors dentist it makes the sharing of information about your health with your Primary Care Physician seamless and easy.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

I love this ER. I have been a few times with yesterday being the most recent. I love that this ER…read morechecks thoroughly and provides human care. They were really understanding when I have been in pain. It feels as if I'm their only patient with the level of attention I have received, this feeling I'm sure is shared amongst the other patients seeking treatment along with me. They have always provided treatment options to me ahead of time & honestly I cannot thank them enough for being my quick go to help when I am seeking asap relief to my problems. My experience with other ERs have sometimes felt rushed which I understand. But consider Preston Hollow ER if you care about your level of care.

Everyone please believe the negative reviews! I went in with 10+ severe hip pain and the doctor…read moreliterally could barely speak English and had no idea what to do. She never even felt my hip or tested for strength, etc. She was going back and forth on what to do, ex) ct scan or not? She wanted me to tell her yes or no and I kept saying what do you think is best? She could not answer. I ended up getting one but it took 5 hours to get the analysis . The nurses were all very nice and one even told us the Dr was new and didn't know things. I would never go back here.

I cannot say enough good things about this Surgical Center. From the registration lady to my pre-op…read morenurse (Toki - an absolute doll, I love her!), to Dr. Benjamin Smith, Jasmine & Lily (post-op nurses), Tonia (med assistant) and all the other amazing staff... I felt soo well cared for. They stayed on top of my pain meds, communicated well and... bruh. The food... let me just tell you about the food - it is NOT hospital food I felt like I was going out to a nice restaurant every meal - except I was in a hospital bed . If I ever have to have surgery again and it's offered here I will use a dr from this center. Thank you, thank you, thank you to all the staff!! Y'all are awesome!

Bad experience. My primary recommened this hospital for my colonoscopy. I got one phone call a…read moremonth ago to set it up on a Monday and then no more communications until the Friday before my procedure. I couldn't get to the call until after 5pm at which time they were closed. Why didn't they call earlier in the week? I got a text on Sunday telling me they now have security gates. In this text was the name of this hospital. This was the first time I knew the name. I never got a text or email detailing my pre-op procedure. I tried calling on the Monday of my procedure but no one answered my call. It is now Tuesday and no one has reached out to me.

Amazing staff! Amazing treatment all the way around ! The care I received was definitely a 10 ! I…read morereceived total knee replacement they have been great about following up on my care and I highly recommend Dr Mahmood

I went to the Baylor minor emergency center in Uptown with a serious broken glass laceration on my…read moreankle. I was seen quick. Everyone was super polite and professional. The nurse was excellent and the Doctor was fantastic. He put in 9 beautiful stitches and sent me on my merry way. Got tetanus shot from nurse. Pain was virtually non existent. I give very high marks on my experience. Bravo Baylor Uptown!

When I hurt my shoulder and the Carrol Clinic recommended PT I told them I wasn't going to a place…read morethat reads off of a piece of paper. I wanted somebody knowledgeable about my injury. They recommended Alan Thompson at Vista PT on Preston Rd. I have been to many PT facilities over the years for knee, back and shoulder issues and Vista on Preston Rd is by far the best of all of them. I worked with Alan and he was the most knowledgeable person I've ever worked with. He took the time to explain why I was having shoulder pain, how to help alleviate the pain and how to strengthen my shoulder to prevent it in the future. On my last visit, we discussed what to do if my shoulder pain flairs up and he said to call or email him if I have any issues. I would highly recommend Alan and the staff at Vista PT!

Incompetent staff since Kaitlyn (PT) left to run another location. After four phone calls and a…read moredetailed email about my availability, they can't do something as simple as scheduling a appointment. They told me they'd call me back, but didn't. After several days, I called yet again, waited on hold for 5 minutes, and then they hung up. I strongly encourage you to take your business elsewhere to a place that actually cares about the patient experience.

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They made me get a Dr's order to schedule a mammogram , so a costly doctor's visit . Upon…read morechecking I find out that that I did not need it, I could have done a self order. Had a scheduled visit , came on time, signed in, paid for the mammogram, then the clerck said the new machine is not working, the staff does not know how to use it yet so best to reschedule. The best they can give me is an appointment in 3 weeks!. I need it earlier. There is no patient portal, no wait list for any available appointments you just have to call which is a pain, took me 18 minutes today to get someone on the phone. Southwest Diagnostic is not what it used to be .