My most recent visit was wonderful, as always. Skin Serenity is in an old Victorian 'house', which…read moregives the spa rooms so much character. Each room has it's own peaceful personality. Carol has a way of always making me feel special- I'm sure she does this for ALL her clients. She is very thoughtful, and remembers my stories and talks about them with me when I return for another visit. The hydrafacial is great and left my face 'wedding ready'. The location is very clean, the front staff is polite, friendly and professional. I also have enjoyed massage here, and I have also had hair removal here. My only complaint... I wish I had my underarm hair removed much SOONER, and not over the past year. It is worth every penny!!!

Super disappointed in this spa. I have been a client for quite some time. I gave a gift certificate…read moreto my 70yo mother-in-law a year and a half ago. Recently, when she went to redeem it after services for $150 she was told that it would not be honored because the spa had changed owners. The spa looks identical to me, It's still called Skin Serenity, the signs all look the same! I'm sad that she had to fork out the money and embarrassed for the spa how it was handled. I will no longer be going back and I know that not only will she not be going back but imagine she will be telling all of her friends how this was handled. I called to address this after and was not helped other than to be told that they were sorry and could not do anything.

Great place to get health care safely or testing or referrals birth control etc. Lauren is…read moreabsolutely the best there !

They have the best staff, always so informative and nice! Feels very safe and secure when I'm thereread more

Looks like a 4 yr old did it. Took twice as long and she never put one coat of acrylic on!!! Clear…read morewhole nails. Most unprofessional job I've ever seen. Really ladies???? Really????? Be very ashamed!!!!! U suck!!!!

I pass by this place all the time and wondered how their work is. So I went with my cousin to do…read morepedicure and manicure this place was completely renovated my cousin been here before and always had great experiences so I wanted to try it too. Very clean and stylish. The owner Cindy and staff very sweet and welcoming my pedicure was so good and love how my feet came out smooth and beautiful color !!!!! I will definitely be back again !!!!!!

I have been to NE Dermatology a few times now. I have always found the office staff to be friendly…read moreand professional. The Doctors that I have seen have been very personable and informative. I was made to feel comfortable on occasions where an office procedure was necessary.

Be extremely cautious with this practice regarding their billing practices. I had a procedure…read moreperformed at the Haverhill office, but the claim was billed through their Beverly location under a different provider tier, resulting in an exorbitant and unjustified copay. When I contacted their billing department to explain that the patient never even saw the doctor from the Beverly office and that this physician uses two different tax IDs, they refused to resubmit the claim correctly. Instead of addressing the error, they sent the bill straight to collections and refused to communicate further. I have since escalated this matter by reporting the incident to the Massachusetts Insurance Fraud Division.

I loved having my hair done with Elizabeth. From the moment I messaged her regarding pricing and…read morestyles, I felt in competent hands. She put in my extensions and made sure that they were styled seamlessly with my real hair. I felt she was confident and calm and we had good conversation about the royal wedding and eyelashes with Jill. The whole process was relatively quick, too. Absolutely would recommend. Thank you for helping me feel so beautiful for my wedding!

I checked my mailbox today only to find out that this salon cares SO much about their clients and…read moretheir loyalty. I received a hefty SURPRISE gift certificate in the mail today from Chrissy and Jill! I had to postpone future beauty treatments due to financial hardships, but I still wanted to stick with Fusion until I could financially afford their services in the future so that I could keep going back them... (That is the SWEETEST and only gift ANY hair stylist and her owner) has EVER gone out of their way to do something like this for me as a loyal customer! Thank You. _____________________________ Hidden gem: I went there the first time to see Chrissy for my hair. She did a lovely job of highlighting my dark brunette curly hair to a caramel and she spent the extra time on me until it came out perfect with the tinting. I will be going back for red highlights this time! Today I saw the owner, Jill, for my first bikini wax EVER. She called me before the appt to prep myself before the appt and walked me through the process of the wax throughout the appt. I was very comfortable (it hurts a little being a first timer but I walked out without having any pain!!!) and she was very sweet.. I would go back again for another wax!

Love Colleen!!!! I get a Brazilian and she's so nice and attentive and makes me feel safe. We talk…read moreabout all kinds of things and it makes the experience a lot more pleasant. It's quiet and peaceful in there so it's definitely up to you and how well you get along with your specialist.

Went for a Brazilian. Have gone many times. It has never been great. But this last time was the…read moreworst. Not even a week and it's all growing back. They rush and take off giant sections so it never comes off clean. Might as well shave and save yourself the pain. If they did small sections they would get better results.

I finally took advantage of a gift certificate I received for this place for a massage. I decided…read moreto get a massage the morning of a big law school final, just to keep me nice and relaxed. The waiting room area was well decorated, and the staff was very friendly bringing me out a glass of water to start. They had few options for massages, and I asked if I should get the relaxtion massage, or the Indian head, neck, shoulder massage. The maseusse Kate told me that if I was going in to take an exam in four hours I should go with the regular relaxation massage, becasue the Indian head, neck shoulder would be too much, and I might not be able to focus on what was in my head. The total massage time was actually very close to the hour, not like some places I'd been to in the past where they disrobing, and pre-converation was considered part of your hour. I don't go to spas often for massages, but I can say that I can see myself getting gift certificates for other people to this place.

I was very disappointed with my experience here. My boyfriend bought me a couples massage package…read morehere as a gift for my birthday. First, the clerk at the front desk called a couple days before our appt to confirm the time and told us we could come up to half an hour earlier if we wanted to, which my bf said that wasn't necessary. Then the day of, the clerk called us 20 minutes before our actual appt time to ask us why we were late. Despite that we came almost 20 minutes before our appt time, they still made us wait 30 minutes inside the massage room until anyone came in. The rooms were decorated nicely but the robe that I got was dirty with a large orange stain on it and the towels after our bath were stained with something as well. The massage was supposed to 45 minutes but lasted only 30 minutes. I was planning on tipping the ladies anyways but I was a little irked that the woman demanded a 20% cash tip (on the original price) before we left. For those who are using the groupon, that's $70. I wish we had been notified of that earlier because I don't typically carry that much cash on me at all times. Overall, I definitely will not be coming here again.

I just had a lash lift and tint and can I just tell you the difference that it makes. Zuleyka does…read moreamazing work and is very meticulous. I can't wait to back in 8 weeks to do it again!!!!!! If anyone has eyelashes that are light, straight or curved to one side (which I had and she fixed) you need to try this!!!!! Below you can see the before and after!!!

DO NOT GO HERE!!!!!! I have NEVER seen such an unprofessional spa…read more The owners, Zully and Davena, are rude and clueless at best - I was left waiting on the freezing cold street because they had not arrived to unlock the building by my appointment time. Once inside, the neverending choral church music will either drive you crazy or put you to sleep. I asked the owner Zully if the music could be changed during my service and she blatantly ignored me. I was clearly not the only one who was made uncomfortable by this. The huge open room makes everything echo, and I could see / hear some of the workers saying rude and judgmental things about their clients. I could not relax the entire service as they were actively watching and judging myself and the other clients. Finally, their prices are RIDICULOUS for the services you actually receive. I was left to sit alone for 30 mins of a 60 minute facial - I could've done that at home in the shower, for pete's sake. Overall, TERRIBLE experience here, and my friends have had similar experiences. Go to any of the other spas in Haverhill for your beauty services - maybe you won't be judged, forced to listen to church hymns, or left out on the sidewalk to freeze.

I had a lovely experience with April. She is a pro. I am an event kind customer, but she totally…read moreunderstood what I was looking for. The experience was lovely and relaxing. I left feeling beautiful. Thank you!

I have come to love this place. The aestheticians are trained, pros, artists really. I am an older…read moreperson, a bit nervous about treatments close to my eyes, but their expertise and kindness are so special. I left feeling relaxed and beautiful. Thank you Jas, and all of the people who make this such an amazing place.

I LOVE this salon. Sheena is my stylist and she does exactly what I want! I wish I'd found her…read moreyears ago! Would have saved me from some bad haircuts and colors. And she is a sweetheart too so you can't go wrong.

I have had my hair colored and cut here a few times by Julia, snd she does an excellent job! I am…read moremaking another appointment this week to see her again because she does exactly what I ask her to do with professionalism and exceptional customer service.