Would be a higher rating if it was easier to get appointment without waiting 2 or 3 months. Dr. Endly is great and I want to continue under her care, but she is very much in demand. Support staff was helpful, polite and friendly. Service is 5 stars, availability more like a 2 or 3. read more

Dr. Surovick is an excellent provider. She is so thorough in her exams and follow up. She is kind and caring. She is by far the best dermatologist I have ever been to! read more

Staff is always super friendly and I have been happy with every provider I have seen over the years. Any concern I have is addressed and taken seriously. I never feel rushed and I always feel heard. read more

Wonderful experience at Advanced Dermatology with both Drs. Surovik and Papadeas! I have been seen at this office multiple times for full-body mole checks. Dr. Surovik has made me feel completely at ease and conducts a very thorough exam. Recently, I had a significant allergic reaction and had a rash over much of my body. I was able to see Dr. Papadeas the same day. He determined the problem and defined a course of action which had me feeling better very quickly. The office staff is business-oriented but I've found the doctors to be quite friendly. Very happy to be established in this dermatology clinic. read more

I was not at all impressed with the staff who made my consultation informing me I would be able to get an appointment before a certain date. I went to my consultation only to be informed that they did not have availability for what I needed. Huge waste of time and inconsiderate of staff. Also very disappointed in scheduling staffs attitude. read more

Called to ask a general question about a skin rash on my daughter and the medication the pediatrician recommended causing further inflammation. I am a patient there and just wanted some knowledge about the medication and side effects. I'll bring her in if needed, no problem. A snarky PA called me back and told me before I even got a word in "we can't give medical advice over the phone about a patient we have not seen." Really, you can't even chat about known reactions first and then say "it would be best to see her"? And I just love the fake polite "have a great day!" If that's how they do business with their current customer who has a question about their child, this mama bear is done going there as well. Thanks for not even trying and way to lose 2 patients in one 30 second call. If they care about repeat business, someone should teach this young PA how to talk to current patients. read more

I saw Lila at the Meridian location. I found her to be cold and uncaring, not all helpful. I had her take off three skin tags. It only took her a few minutes. I also asked about getting rid of some clogged oil glands on my face and since I would not be able to spend the $300 she couldn't be bothered with me. It was actually the assistant in the room with us that suggested a cream for me. Lila did send in the rx for it but seemed irritated by doing so. I will not return and will not recommend your office to anyone. I will also let my PCP know my experience with Lila. read more

As seen through the majority of these reviews, they have terrible customer service. They don't even handle their own appointments which is part of the issue. My wife and I had appointments scheduled months in advance. I received the confirmation text confirming the appointment. When my wife arrived they had removed us from the schedule and told us we'd have to reschedule for another 2-3 months. No notice. There was no meaningful apology or attempt to work with us and the attendant was basically just cold. Customer service is everything. People have choices. Do not choose them. read more

Been going here for 30 yrs. Dr. Pappadeaus was my original doctor.. Today, I was informed that I am mo longer a return patient because I have not been in 4 yrs. The receptionist (who was very rude) told me even though my situation was a semi-emergency The wait is about 6 to 8 weeks because they don't consider me a return patient I am new. So, if you are looking for good doctors and ones who care, then don't bother going here at all!!! read more

After reading Krisie S review... I too have a rash but did get a zip pack for a steroid. It did nothing ... no follow up no email phone call ... I have to call them with no response... what if you had a cancerous skin mole? Do you want this type of unprofessional service? go some place else read more

This was my first visit and it was for my annual skin check. It was a great experience and a thorough check. Would highly recommend this office. read more

HORRIBLE experience with Advanced Dermatology. The lack of accuracy And professionalism in a doctors office was astounding and concerning. After waiting several months for my appointment, I was told at my appointment that they did not accept my insurance. I confirmed they accepted my insurance at the time of making my appointment. They were even able to see who I spoke to and that they did In fact tell me my insurance was accepted. They were unapologetic and rude. After waiting so many months to be seen it is incredibly frustating to be treated as such. If you are able to be a patient at any other dermatology office I would recommend saving your self frustration with this incredibly unprofessional office. read more

I have been a patient at Advanced Dermatology for many years. If you can avoid this location I would. Everyone at the Aurora location is always friendly and welcoming. Unfortunately they had to cancel an appointment I had there so they rescheduled me at this Centennial office. The aesthetician was great. She was very nice, explained a lot of things and was a true professional. The front office staff, on the other hand, is horrible. Both the person that I checked out with, and the unknown woman behind the front desk who is shouting out instructions but would not show her face, were rude, and seemed to lack knowledge about the business. The aesthetician had recommended that I purchase a specific skincare product and said that the front desk would get it for me. However when I asked for it they said they didn't have it and provided no additional information about why or where I could get it and just the way I was talked to was very rude. They also wanted to charge me more for the service that I received that day than what I was expecting because apparently the price was going up that day. I did tell them that I was not willing to pay any more for it because I had already been quoted a fee on the phone when I booked the appointment. I will never go back to this office. read more

I appreciate all of the practitioners at Advanced Dermatology so much for their kind, thorough and professional approach to patient care!

Dr. Swanson and her staff was amazing. It was probably my most thorough annual skin cancer exam that I've ever had. ~Highly Recommend read more

Dr. Surovik is an amazing doctor and very caring. Office staff very kind and always polite.

The place has turned into a money machine with needless appointments that take less than 5 minutes, no follow up with my prior authorization, medication written improperly and the new doctor told me I am welcome to go to another practice. My husband & I have green patients of this practice for over 20 years and Dr. Endly thinks it is appropriate to tell me to go somewhere else. Dr. Papadeaus needs to know what is going on. It's pretty bad when the patient has to do their own prior authorization and teach the doctor how to write the prescription. Lost 3 months over this and had to start all over again. Practice manager couldn't have cared less. Poor Dr. Papadeaus, probably has no idea what has happened to his practice. read more

Another rude medical office staff. Unfortunately, I personally and professionally talked to many medical office people. Too many of them are absolutely horrible like you would feel sick just talking to them. This time I had to call them to reschedule a doctor's appointment which was schedule a year ago. They sent us a letter saying the doctor is not available and that the appointment is canceled, which is irritating, but I was not even upset when I started talking to her. I was trying to edit my schedule on my phone in a kind of awkward way, and I had to ask her the day and time again. She started sounding frustrated "FifTYYY" (trying to correct what I said, "fifteen"). I said "I'm sorry I could not do this as fast as you would like me to." Then she hung up on me. In any other "services," are you allowed to do this? I have had a difficult clients facing job where I literally got yelled daily basis but never never hung up on them. read more

My husband and I both saw Dr. Johnson after getting our biopsy results back showing we had skin cancer. We both saw Dr. Johnson and were completely blown away at how professional, and caring she was. We are without insurance and she was very clear with us the different paths we could take. She took care of both my husband and I in one day. My husband had to have extensive surgery to remove a huge part of the skin on his neck and she let me watch she explained everything she was doing. Dr. Johnson is absolutely an artist and what she does. Not only is she an amazing doctor, but an amazing person. Thank you so much Dr. Johnson. read more

I've struggled with skin cancer for a long time. Have one that's pretty worrisome now, but my doctor is booked for the rest of the year. Actually, nobody here will see me for more than a month. Who knows how long it would take to get treated?! Trying to get another referral. Also. Prescription they gave me for small number of tiny, individual packets of Imiquimod cream doesn't work at all. And, as I recall, cost insurance almost $700. Fluorouracil works and is cheap. Welcome to the brave new world of medicine. Mark E. read more

Will never go back. Terrible full body cancer check. Too fast, no magnifying glasses . She did not check between toes. Dr Torres took about 10 min horrible. read more

Once again I'm sadly giving a poor review for advanced dermatology. After my first review someone from the office replied to my review. I did call the office once more and asked to speak to the ladies he suggested. I was told they were not available but if I leave a message they would get back to me. I left a message and it has now been a week and a half and I have heard from no one. Yet again an office who cares nothing for their patients. Even after you have to pay a great deal of money. read more

I had an appointment for consultation, I was never told there was a consultation fee. The fee was never asked for or collected while I was in the office. The office called me after my appointment and told me I needed to pay $50 consultation fee. I was driving and not able to pay at that moment. Asked if I could make my next appointment for the procedure I had my consultation for they were unwilling to make my appointment until I paid this fee. Then was told the $50 was an appointment fee that I had to pay to make an appointment l. At this point I'm nervous on who's taking my credit card information over the phone for a "fee" at this point I felt was being made up. So I declined to make the appointment. Once I got my credit card information in front of me ready to pay the consultation fee/appointment fee I called and then was told I had to pay $100 that would be for the consultation appointment and for my upcoming appointment. Never have I heard of paying a upfront fee to make an appointment before I even show up for the appointment l , so again really feel like someone is just making up these fees that I'm about to give my credit card information to. It's very unfortunate for Dr Surivik that seems very professional and great Doctor to have complete incompetent front office staff running the office and the phones and missing out on business. read more

If you are looking for a doctor who cares about your skin and takes their time to listen to your questions and concerns, you have found a home here. Dr. Surovik and Dr. Swanson have both seen me for acne and accutane visits and they showed genuine concern and attentiveness when I had concerns. In a world that is fast-paced and lacking meaningful interactions, this practice definitely sticks out! read more

Really bad customer service and all they want is money. I definitely do not recommend this office. They say one thing one minute and then change their mind for you to come back and reschedule. Very unprofessional!! read more

I was given a referral to this office from my physician to have some moles checked out. There was a short wait in the lobby, and a nearly 40 minute wait in the exam room, but Dr. Surovik made the wait worthwhile. I was immediately comfortable with her inviting demeanor. She assured me that nothing looked worrisome, described the procedures to remove an unwanted mole, and within minutes had removed it painlessly (after a few shots of numbing medication around the area). I could not be happier, and will be back next year! read more

Dr Papadeas and Dr Swanson are amazing but the practice is a nightmare administratively. Cancelled appts, appts rescheduled without contacting the patient and perhaps the worst experience with a billing department ever. Both Lilly and her supervisor Sarah copped an immediate attitude when I requested a line by line review of my bill. I was sent an inaccurate past due letter and contacted them seeking to resolve and pay any outstanding amounts. Both Lilly and Sarah became frustrated, and really rude when I indicated that their letter didn't match my statement which further didnt match what they were looking at in their database, the math didnt add up and their aging is incorrect. Sarah said "clearly you don't understand and you dont understand the math so I'm just going to fax you a statement, when you figure it out you can call back and pay your bill". Sarah then proceeded to hang up on me. Educated consumers/patients apparently scare Sarah and Lilly, but they better get used to it because thats the norm not the exception these days. I wonder if the practice leadership knows that their billing department is alienating patients........ read more

Dr. Steve Brenman is by far the best dermatologist in town, and I have seen many...He was right on time, understood my frustration with my skin and was able to get my prescription called in within minutes!!! He was knowledgeable, kind and caring to my needs!!! No need to look any further...this doctor is AMAZING!!! read more

SO EXPENSIVE. I went in to have them look at my birthmark and while in mentioned a small freckle-mole was bothering me. The doctor said she could remove it and that insurance will cover it. As someone who doesn't fully understand my new insurance yet, I believed it would be covered. Got a bill for $260. All she did was numb the skin and cut off the small freckle. I'm not sure why I would pay $260 for that when I can do it myself! Don't let them do anything to you without knowing how much it will cost. read more

Dr. Lisa sat down, asked questions and listened to my concerns regarding my 4 month old's skin issue. She prescribed an effective, yet gentle and non-invasive solution and we are thrilled with the results. This is a thorough and caring practice. 5 stars! read more

Scheduled a new patient appointment today -- excited to meet the Dermatologist. Wanted to pay in full cash for the visit, opting to NOT use my health insurance which is my right pursuant to HIPAA federal statute and guess what? I was turned away. Get it together Advanced Dermatology! HIPAA has been around since 1996, augmented by the HITECH Act of 2009. The combination of these Federal statutes gives me the right to choose if I authorize a health care provider to bill my health insurance company or not. If the latter, I'm obligated to pay for the service in full, which I offered to do and was refused service. Spoke to the office manager, and was told "Sorry, that's just our policy, we require all of our new patients to have insurance and we require services to be billed to that insurance company." read more

My family and myself have been seeing Dr Papadeas since I was little for skin check ups!!! We have lost our sister to melanoma so he does not take it lightly when checking me. He is sensitive about the subject and really takes the time looking me over. He has caught many cancerous moles on my body way ahead of time!!!! The staff is amazing and always welcoming with me bringing my little boy with me :) read more

i was a patient of Dr Brenman for 4 and 1/2 years and he was unable to diagnose my lichenoid dermatitis , causing me suffering that is continuing to this day, seven months after his termination . i hope this review will save you from the same fate. read more

Nearly an hour wait for my first appointment to have MOHS surgery with Dr. Darlene Johnson. Procedure takes most of the day, with long waits in waiting room. Not many amenities in waiting room. After-care instructions were handed to me on a sheet of paper--no one went over them with me or asked if I had someone available to do daily complicated dressing changes on the top of my head. I felt there was no preparation for how large & deep the wound was or wound care required. In my follow-up visit 2 weeks later, Dr. Johnson spent about one minute--looked at the wound while she talked, then breezed out of the room. I had no time to ask questions or give feedback. It was almost comical how little time she took and how little she seemed to care. read more

They told me that they take my insurance after taking my information on the phone, but when I arrived they told me they don't accept my insurance. I was told it is my responsibility to confirm coverage with my insurance even if they represent that they take it. If you're worried about something specific you're stuck paying for the appointment. If it turns out to be something that needs treatment you better find yourself a covered dermatologist pretty quick while you worry about it. Further, the MA did not return my calls. As a physician in a large primary care network, my practice will not refer to this practice. There are other dermatologists out there that do a better job. read more

the place give awful service for 109.00 i paid. I did all the services myself. I was told to washed my own face in the sink without offering a clean towel. i used paper towel. i told Irwa the aesthetician that my sleeves was soaking wet and just that time she handed me a not white but blue old looking towel. she told me to laid down and do the dermabrecion but after that she told me to wash my face in the sink again the worst part is make me used the same towel i used before. she also make me apply her cheap walmart moisturizer ( Cetaphil ). Avoid Irwa she is lazy. I called the office to let the manager know my experience with Irwa's care but Debbie the manager's reply was, that is what i paid for 109.00. but i told her that i did not even get my 40 minute session. this place is a cheat and cheap. Dr.papadeas should know what his employees performance and should check how other offices skin care gives to their patients never been to one like this office. awful service. Avoid Irwa! read more

I was referred to this doctor by Dr. Darlene Johnson who performed Mohs surgery on me. Dr. Steven A. Brenman is his name. I had called his office 5 minutes prior to my appointment time and told them that I had gotten lost and would be there within 10 minutes. (That was 5 minutes after my appt. time.). I arrived there 8 minutes late and was told that Dr. Brenman had just come out to get me and then, called me a "no-show" and that was that. A $25.00 charge for being 8 minutes late. I have waited for up to an hour for a doctor and yet I was told that I was a "no-show" after 8 minutes. Obviously, the receptionist could've said that I had called and would be there in a few minutes. It was the most unprofessional action I had ever seen in any doctor's office! I will be getting myself a new dermatologist and wouldn't consider paying the $25. The pomposity and arrogance of this doctor was shocking! I hope I never run into another doctor that holds himself up to be higher than thou. My review of him is a Minus Five Stars. read more