Gerald is an amazing instructor! I'm glad I took his course and I feel confident to help if the…read moretime ever arises. He was very thorough, allowed the class to ask questions, and genuinely cares about his students. You can tell he wanted to ensure that every student understood the material and left without any questions. When my 2-year certification expires, I know where to return. Thank you Gerald.

Instructor was very nice and attentive. Class was easy to follow and understand. I appreciate the…read morefeedback when we did hands on.

The instructor's name is Daishea…read more Daishea spent the majority of our training time with her cell phone on speaker phone. She was fielding calls with her landlord and with an alarm company. There were points where students were performing the skills for her to check and she was on the phone. She would speak and we thought she was talking to us but she was actually talking on the phone. Our training was scheduled for 9:30 am to 11:30 am. We did not get out until 2:15 pm. The 2 hour training took 4 hours and 45 minutes.

I would not recommend this facility to anyone! Be sure you are aware they do not refund and once…read moreyour advised of a refund they will rise your cost of services to use your credit. Denisha is unprofessional and uncooperative.

Michael Nicholson is a great instructor!! He teaches awesome and makes class fun!…read more Pros: learn a lot, and get life guard certification, First Aid Certification, & others!! Cons: Class can be long but not anything you can change Great company recommend If you are looking for Red Cross certifications! Make sure to sign up for his next available class

I came into this class as an already certified EMT, and expected just another crude CPR class…read morefollowed by signing my name on a cert. I was pleasantly surprised- the instructor Michael was engaging and informative and the class left me more confident with my CPR/first aid and absolutely prepared for lifeguarding. If you are on the fence about where to get your lifeguard training DEFINATELY go with north star.