I've been here for 3 mammograms. I've always found the technicians to be very friendly and…read moreefficient. Wait times can vary, but the imaging goes rather quickly. Results are provided in a timely manner. The front office gals have always been helpful and friendly. I would recommend for breast imaging.

Ass holes! They like to put you on hold then go to lunch for an hour!!! After a month, they still…read morecannot decide if my eye surgery is OK for MRI, doctor recommended this as urgent for cancer care.

3/15/26 I received a text saying they received my doctor order for a CT scan. I tried to call and…read morethere were 20 callers in the queue. I put in a request for a call back. After four hours of not getting a call back I tried calling again. There were 30 callers in the queue. I went to the tranow app and tried to schedule an appointment. Got it filled out but it asked some complicated medical questions about the type of CT scan. I had to guess. It kept telling me there was an error in red and I was not able to submit because I couldn't guess the right answer. Soooo I tried calling back again. There were 30 people in the queue. That day and the next day or any day I never got a call back. If you are not going to call back don't offer it. Since I never got a call back a few days later I was in the neighborhood around 4 pm so I stopped by. They stop taking walk ins at 4.30 pm. The staff called to see if they could take the image. They were able to do it. The actual scan took five minutes. If you have the type of imaging that you can walk in don't bother calling. Just do a walk in. Calling is non productive and ridiculous.

Always prompt and kind when I have scans here. Receptionist are dependent on who you get there is…read moreone in particular who always goes above and beyond. Nurses and technicians have always been kind and never shame me for being a large 270 lb woman. The fact that I have mostly gotten good news there probably helps with the good feelings .

Love the West Olympia location and wonderful service. Lab and vaccine were easy and staff is…read moreawesome.

In the words of our nurse, they're more a clinic than a hospital. We went to Urgent Care but when…read moremy mom tested positive for Covid, we had to drive down the street to Providence St Peter's to admit her into the ER so she could get the last Covid treatment available. Nice staff, but having to change hospitals mid stream was annoying.

I was seen in the urgent care clinic for some increasing hip pain: I arrived about 9:40 (providers…read morestart at 10, and the clerk I spoke to on the phone the day before recommended arriving around then to start the check-in process). I was in the back shortly after ten a.m., Aaron (MA) was fabulous (personable, smart), Dr Brown rocked; he listened to what I had to say (AND it was transcribed perfectly into my portal), X-rays and a plan for treatment was completed with me out the door by 11! I am REALLY confused by the 1 star reviews; I can only guess they are referring to the main clinics, not the urgent care option. As I progress through their system I will update my review, but as of today they absolutely are FABULOUS!!

Horrible experience from the very start. Was literally lied to by staff. Then was more or less told…read moreI was dumb for believing the lie I was told, by MULTIPLE staff members. Please don't go here unless you have God level understanding and patience for people who treat patients poorly.

TLDR: My established medications were halved without notice by a doctor because I'm "a young…read morefemale." -- I was seeing Kim (ARNP) for over a year, and she retired. My care was transferred to Dr. Ahmad. Despite assurances that everything would be transferred seamlessly and my established treatment plans would be maintained as is, Dr. Ahmad chose to reduce the dosage of my primary source of pain relief by half. Without telling me. No one contacted me to inform me of this, and I would not have even known this change happened if I had not looked at my bottle to make sure I received the correct medication through the mail. Upon requesting an explanation, I was told that the doctor FELT my dosage was "a very high dose for a young female" and admitted to not knowing anything about my case. Yelp is preventing me from sharing the MyChart screenshots... here's a direct copy and paste of the messages: Me: 11:28 AM I'd like to know why my Celebrex was refilled at half strength. I was receiving 200 mg twice a day, and was reduced without notice to 100mg. This is not going to be sufficient for my needs, and with my history of medical mistreatment... this is incredibly triggering and anxiety inducing for me. Jowairiyya S. Ahmad, MD: 2:57 PM Your Provider Ms. Williams have left the practice She no longer works with Providence You need to establish care with new rheumatologist Dr. Ahmad Dr Ahmad felt it was a very high dose for a young female like you I would not know your issues until I see you in the office and assess you If you are taking the Humira than your NSAID requirement need to reduce We can discuss on the appointment coming up Thank you

If you're new to the area and seeking a primary care provider, don't waste your time. I wasted a…read morelot of it, searching their website and Aetna's for practitioners who were accepting new patients, looking over various characteristics of each that I consider important, and then I tried to make appointments. Guess what? Those providers were not actually accepting new patients. What about providers at one of the two Olympia clinics run by Providence? The earliest appointment available for a new patient annual exam offered to me in my phone call (which I made after it became clear that the website wouldn't enable me to complete this task) was just under five months out. I'm not sure why they would be so profoundly incapable of serving this need, and it is fun to speculate, but the bottom line is that attempting to do this with Providence is apparently not possible in Olympia.