A convenient location right next to Macleod trail, free parking for patients, friendly staff. The…read morewashroom, waiting room, and exam rooms were spotless. Great doctor . They use skip the waiting room, so you can book online and they tell you when to come. I'd go back for sure .

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

This is a fantastic clinic!! The women at the front desk are very friendly and helpful. I went…read morethere this past month for an IUD and my experience with Dr. Moss and her team was wonderful! For an uncomfortable experience, the team made me feel very at ease. I highly recommend this clinic to women who are looking to get an IUD!

My experience is noted in 2 categories, staff and doctor…read more The staff: no real complaints. Waiting for 30 or more minutes past my booked appointment time - likely more to do with the doctor than the staff. The doctor - lack of punctuality, manners, professionalism and effectiveness. His handling of my "bunion" surgery was a flop and caused more issues in the foot resulting in another surgeon needing to 're-do' the whole procedure and fix the new problem. When I tried to discuss the issues with him, he became agitated, defensive and abrupt. In the first meeting with him, he gave me a verbal picture and information about how my joint wasn't compromised so it would be a simpler procedure as he would only need to scrape tissue and the total time in a walking boot (cast) would be 5-6 weeks at which point I would be able to put my runners back on and do what I did before. Hogwash... I was 10.5 weeks in a cast and in to rehab. That's because he cut through my first metatarsal which was Never discussed. I learned about it because I obtained a copy of the post surgical xray. Weeks after surgery, to view the surgical site, (with dried blood in 4 layers of gauze) he grabbed the gauze and with one aggressive yank, ripped it off. One layer stayed stuck. While I was still holding my breath with a death grip on the chair he grabbed and repeated the same maneuver. Along with the gauze; adjacent to the incision; came a dime sized piece of skin which took longer to heal than the incision itself. There were more shocking behaviours from this man who appears to be credentialed but acts like he is not. RUN !

Just to let you all know. BC does not have a follow up program after a PAP. It's the standard "no…read morenews is good news" scenario - hate it. I received a letter from Alberta Cervical Cancer screening program this week stating everything is OK! For someone who has received treatment for Cervical Cancer, this is so important. I'm so happy that there is this level of care here. Even if I can't get a GP.

I accompanied a client to this clinic who has struggled with her male family doctor, saying she…read moredoesn't feel heard or understood. She had booked an appointment at this clinic in advance and to my surprise, was able to see someone within a few weeks. Upon arrival, my client checked in and we waited. I spotted a sign on the wall that encourages patients to notify front reception if they've waited for more than 30min. I'm glad they have this sign because after waiting this long, at least my client felt justified to complain. I watched everyone else in the waiting room come and go, so I'm not sure what happened there. I liked that music was playing and there are nice photos of some of the physicians on display. I sat in on part of the meeting between my client and the doctor, who was rather lovely. She was soft spoken and friendly. To my surprise, the doctor informed us that the clinic does not provide referrals. My client had specifically asked that question on the phone when booking the appointment and she was told otherwise. At least my client was able to get some important tests done and felt good afterward about being able to express her concerns without being brushed off.

My mother came here by Ambulance. Like any hospital in these days and times the wait in emerg is…read morevery growling. People waiting in emergency being very very rude to the medical staff and expect to be treated with kindness! Think again!!! How would you react if you were on the receiving end of that abuse? Non emergencies could have gone to their family Doctor or a urgent care faculty. Being rude is not going to get special treatment of any kind. Yes, it's hard on everyone's mental patients of waiting. I'm not a person that goes to the hospital with a sniffle or a cough or even a fever. To some people they feel this is their only option, and with this it puts a stain on the emergency system. The nurses took very good care of my mom from the time she arrived to the time she was admitted for a stay. With extensive testing they did find many issues and is now being treated. (Even my dad has been to this hospital 8 years ago for a medical emergency. Even back then we had great medical attention) Kindness, Friendliness with a smile is what you'll get in return. With that said: it makes the medical staff feel better while doing this stressful job they love. -Easy access from Deerfoot Trail or Stoney Trail in the deep south -Emergency parking is pay parking -Limited free 2 hour street parking on the south side. (Good luck in finding a spot) -Plenty of underground pay parking for longer hospital visits or short. For a hospital that is 10 years old still has plenty of room for expansion and is in a great location to service Calgary south and towns. I would like to say I would be returning because of the great prognosis and treatment. But medically I hope not.

horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't…read morewaist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed.

I was a bit apprehensive about coming here based on the previous reviews, but it's near my house so…read moreI decided to give it a chance. When I arrived, I was greeted warmly by a receptionist. There were a few others in the waiting room ahead of me but I was told that the wait would be about 45 minutes which isn't too bad for a walk-in. Sure enough, I was in and out pretty much 45 minutes later! Everyone I encountered was friendly and polite. The doctor seemed like he was in a bit of a rush (I didn't get his name and he wasn't wearing a name tag) but he was thorough and quick in examining me. He provided some treatment and we discussed it a bit and then I was on my way again. Overall, pleasant experience (other than me being sick in the first place).

With a young child and myself working in childcare I think it would be safe to say that me and my…read morefamily have visited our share of medical facilities in the city in a short time frame. Just want to say this clinic is the worst walk in clinic I have ever experienced in the province or any other. Wait times are ludicrous(the emergency room wait is shorter on average.) Every single time any of us goes there we leave wondering why the hell we bothered?? The reception staff are all some if the rudest women I have ever encountered and really should not be working with patients in any way. Very insensitive and just mean spirited people. All the doctors are the laziest people I have ever met, but Dr. Collette takes the cake. Barely utters a word when he walks in. Doesn't bother to listen to anything you say and makes you feel like an idiot who has nothing wrong with you (whem any other MD says otherwise) or diagnoses the wrong thing because he rushes to throw drugs at you so he can go and sit in the back for 5 hours until he wanders into the next room to screw up his next patient. So unless every other medical centre in Canada is closed, save yourself 4 useless hours of your life and go anywhere else!