The rudeness of the staff at this store was astonishing. I went by to pick up a UPS package, fully aware of the ridiculous COVID "mandate," but I cannot wear a mask due to a medical condition. I have a doctor's letter stating this, and told them so. They not only refused to look at the letter, the manager's exact words were, "Don't even pull that around here." He added, "If you can't follow the rules, we don't need your business." In other words, they discriminated against me because of a medical condition.
I finally got my package and left, and I will be writing a hard copy letter of complaint to their corporate office. Stay away from the 555 Behrman Hwy. store (they are not only rude, they are apparently too stupid to spell the street name correctly on their own website). And if this store is an example of corporate policy, stay away from all of their stores, and let them know why. read more