My battery had died and was jumped by AAA, but I wanted to get a new one before an important…read moreearly-morning meeting. I arrived at O'Reilly Auto Parts after 9 p.m. hoping there would be someone available. The store employee Juan was compassionate, empathetic, extremely helpful and installed the new battery immediately. Note that I had stopped at AutoZone, and got "hey, man - it's almost closing. Come back in the morning". I am most thankful to Juan at O'Reilly Auto Parts for being a TRUE CUSTOMER SERVICE PROFESSIONAL. This is the way that I wish ALL companies operated ! ! O'Reilly Auto Parts has a customer for life - and I am sharing with my family, friends, and co-workers to let them know ! ! !

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Dennis and Becky were a huge help with my mother's car over the holidays. Dennis was friendly,…read moreconsiderate and knowledgeable and did not hesitate to assist in replacing our car battery, and did so professionally and in record time while also walking me through the process. Highly recommended this Autozone.

Went there to buy lug nuts. Salesman took 20 minutes to find 5 packages with 3 different item…read morenumbers because he didn't have enough of one. Scolded me throughout entire time. Guaranteed they all would fit. Only one did. Went across the street to find correct ones. Back to Auto Zone to return all nuts. Another salesman returned my cash WITHOUT asking why the return. Couldn't care less.

Advance on Monroe Ave Rochester refused to give me any warranty coverage on a 7 month old battery…read more Had documentation from a reputable shop showing "failure" in testing the battery. Receipt said "36 MO FREE REPLACEMENT" Their story? "It's your car." But the shop says battery.

Needed a Jack. There was a big selection. They have convenient hours. Convenient locations…read more Knowledgeable staff. Prompt service. Thank you.

Easy peasy! Gentle picking up my car was very courteous. Easy way to unload my Subaru that had…read moremore issues than I do. Highly recommend them.

Sad to see my car go but great service! Got here within the quoting time and he was very helpful!read more

Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Roosevelt tire also known as Sparkys as the owner is called is the best auto place in the best…read moreservice station around.!! You get great personal service and exceptional rates! Would highly recommend to anyone also a great place to buy tires!

Excellent work always done quickly and reasonably. We bring all our cars here and Sparky has never…read moredone us wrong. He has never had an issue getting parts, even including the unusual size tires for my wifes car that even tire shops don't carry and have to special order. The one time I had tires installed and one leaked, I simply brought it back and they replaced the faulty valve stem within 5 minutes of me getting there, solving the problem. For major mechanical I wouldn't take my cars anywhere else. The only downside is that Sparky won't do engine replacements anymore and I've been looking at getting a 69 Camaro and would want him to do a full engine swap for a rebuilt one rather than try to do the work myself.

I needed a tow since my car got flooded. They were friendly and got a truck out to me and told me…read morethe price upfront.

They came through in a pinch, I wish I could remember the name of the gentleman that traveled out…read moreto Buffalo and flatbedded the car back to Rochester. He was very professional, knowledgeable, friendly and did a great job. I'd highly recommend these folks.