Outstanding customer service and excellent product knowledge! The team knows their bikes and makes…read moreyou feel valued as a customer. No reason to go anywhere else for your Harley needs. Highly recommend!

Great staff! Answered questions and made us feel at home ! Fantastic inventory of new and used…read morebikes !

Troy was great! Very professional and walked us through the whole process easily. Great customer…read moreservice! Love the car! Happy Customers!

Anyone who's ever tried shopping for an affordable, lower priced quality used car at tax time will…read moretell you - it's a difficult process. Especially when you're on a time crunch with only small windows of time to see them in person. Enter the internet. Good for narrowing down what you actually want to see, but also time consuming weeding out all the ever present scams and private folks that think they're sitting on a gold mine. I confess that I have a little more experience in the buying/selling dept than the average Jane because of many years working in this industry. But even for someone as experienced as myself it's a challenging process. So when I was shopping for my son recently after his car was totaled I explored every option. I-Deal Cars made the process a little easier, even if I didn't ultimately buy from them. While I did find them on either Craigslist or Facebook Marketplace (can't remember) when I explored them further discovered they are the real deal. They have a website and a brick and mortar building unlike many of the self proclaimed "I'm a dealer working from home" dudes I encountered on my journey. They're also very available. Every time I called (even at odd hours when I expected an answering machine) I got someone live, Barry, the manager to be exact. When he said they opened at 10 am, they indeed were open at 10 am. Good thing too since we drove from Lancaster to Camp Hill just to visit them. Barry was also very accommodating. When I wanted the VIN to run a Carfax he supplied one. When I inquired about putting it on a lift he called his mechanic to schedule for us to do so. He even said we could take it home in the morning, have our own mechanic check it (that would be the husband) and bring it back the same day. Because of the distance, he even said if we wanted to keep it overnight we could - with our own dealer tag. He offered a 30 day/1, 000 mile warranty and was upfront and honest in what work was done and what needed done. He encouraged us to take it on the highway for the test drive to drive it at highway speeds. While the experience wasn't full of bells and whistles like you'd get at a higher end new car dealership it was also no pressure. Barry was casual and didn't have that dreaded used car salesman vibe going on. The inventory was plentiful and varied, and when I compared the "asking price" with Carfax and with more experienced colleagues in this industry he was a few hundred dollars under-priced. SIDENOTE: Dealers are required to post their fees, one being the doc fee which at present time is $120 for manual transactions and $144 for online processing. Unless you work in this industry one would assume you HAVE to pay this...however it is a negotiable fee. It is however ILLEGAL for you to be charged a doc fee higher than what I listed above (current as of today: 2/11/19). It is also illegal to charge more than what's posted - in their case their poster doesn't reflect the current fees and instead has the doc fee listed at $112 which is outdated. Now you know. Knowledge is power especially when it comes to negotiations!

I called them 5 times and left 2 emails. I spoke to the commercial manager, for a couple of…read moreminutes. He told me he was going to check his inventory and call me back. He never did. After that I called 3 times, left an email, never heard back. The receptionist apologised and told me it's nothing personal. She gave me someone else and they never called back either. What a dealership! I recommend finding another Ford dealer that has salesman that care about customers.

I recently changed from another dealership and have had nothing but great service! The service…read morestaff is always friendly and attentive, keeps me informed about how the service is progressing! Glad I made the change!

I've been going there only a year or so, but every time I've been in, they've made it very clear…read morethey go above and beyond for their customers. Stan has been very friendly every time I've been in, and is an honest mechanic. They obviously know what they're doing, but are able to "dumb it down" when explaining to a car-idiot like me. My most recent car troubles involved my ignition switch - the key just wouldn't turn. Stan made all my options (and the costs associated) clear, which I greatly appreciated. When I first started going here, it was because a mechanic I was used to and comfortable with was just too far away. I was hesitant since finding a good mechanic is always a hassle (in my experience), but I could not be more pleased with the service I receive at Graybill's.

Should be 0 stars. This guy took a perfectly good car that had a minor oil leak and ruined the…read moreengine. Car needed a front main seal. They didn't align the crankshaft and camshafts and bent all the valves in the engine. When car wasn't finished when promised they stalled and said they needed a part. A week later I went there and the engine was out of the car. That's when he told me what they did. They ended up putting a junk yard engine in it. Needless to say I unloaded the car at a significant loss. Do not take your car there.

I have an older high mileage XC 70 that was giving me problems. Since I am from out of town, it was…read morereally difficult to find someone who was willing to look at my car. Stadel was full, but said they would take a look at it when they could work it in. They worked it in, fixed the problem (it runs beautifully now!) and it cost $200 less than they quoted me. They gave me a high mileage discount and even washed the car! I picked it up at 5:45 on a Friday night. Everyone was professional and courteous, even though I KNOW they wanted to go home. Friendly, helpful, and my car was fixed. The last Volvo dealer I took my XC70 to basically told me to take my car elsewhere. It was nice to be treated well.

I purchased my Certified Pre-Owned Volvo from Stadel and they made the whole process extremely…read moreeasy. The salesman was very knowledgeable and didn't try to pressure me at all. Now that I own the car, I've been in a few times for service and I still have only good things to say. Once my car was done while I waited and once I took advantage of their loaner service. It's nice that they can work around my schedule like that and always get the job done right.

Doug and his team are always top notch! You can't beat their…read moredeals on the factory second batteries! I last purchased a battery for my son's Subaru Impreza. While I was taking the old battery out, Doug came over to see what I needed and then went to the office and brought the battery right to the car for me! Awesome guy with great customer service. I also sold them a 1994 Dodge Durango that had a blown motor. They came the next day and picked it up at my mechanic's shop, check in hand. If you need used auto parts, a new battery for your car, or a junker picked up for scrap, Naftzinger's is who you need to contact!