The young manager who helped me was awesome. I was purchasing a battery and showed me all the…read moredifferent ones applicable to my car. Great experience and will always come back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

There is one guy at this store worth his salt, the manager. The rest, unless you can tell them…read morewhat you need or have a part number the visit is pointless. I needed a 35" 4 rib belt. The bone-head behind the counter said he can't do anything without a part number (not that he seemed interested in helping to start). He couldn't understand that make model would not help. Seems advanced auto can lookup what I need. So today's experience was lousy.

I've been to AutoZone stores from Seattle, Wa to New Bern, NC. The people who work there have been…read moreconsistently helpful and have even gone above and beyond expectation on several occasions. I'm not sure what their hiring practices are, but they're working!

I love this store. The customer service is outstanding. I'm working on a project car and the…read morestaff here has been terrific in helping me identify the appropriate parts and even suggests tricks to make the install easier. Can't say enough about these guys.

Been using this Advance Auto Parts for years. Most of the employees that have been there for quite…read morea while and are inviting and always friendly. I buy a lot of parts and these guys and girls go above and beyond to help find hard to find parts. I refuse to shop at other auto parts stores even if the other store has it in stock I will wait for Advance to get the part. I am 100% faithful to this store. Now obviously they do not make the parts they sell so you can't blame them for inexpensive parts if they fail but the store is great.

Ron could not have been nicer if he tried. He put my new wiper blades on in less than two minutes…read more A pleasant experience all the way around!

Bought my 2020 F150 from Steve Batts. Friendly, professional, knowledgeable, and attentive are a…read morefew words to describe the transaction. Very satisfied!

Andy was terrific. Was the best car deal with no buyer's remorse. Kind Helpful and Honest.read more

paul is the most honest, hardworking guy you will ever meet. i brought my car to his shop and one…read moreday later all was done, air leak, inspection and oil change. he diagnosed the problem, fix it and away i go. driving for 55 years and this is the first mechanic i have ever met who does what he says and gets it done right.

I moved to New Bern 4 years ago and found Paul with National Discount Muffler. The only thing I had…read morethem do was my state inspection. I would make an appointment and was always taken care of right away. Last week I made an appointment because my car was having issues. Was told I could not take my car there in person because my company is under quarantine. Called Paul he immediately said he would be glad to pick it up. Gave him a list of things to be done including detailing. Paul delivered my car yesterday, and it looks brand new, and runs like a top. He kept me updated every day as to what he found and what should be taken care of. He will go out of his way to accommodate you. I recommend Paul and his staff highly. It feels great to have a local mechanic you can trust, and will go out of their way to help. Carol F.

They caused my car to be out of use for a week and told me that they would reimburse me for a…read morerental car if they were at fault. They fixed the problem that they caused then denied my claim for reimbursement. They said that they were not at fault, yet got my car from Morehead City to New Bern and fixed it. If you were not at fault then why did you fix it? Bottom line- Do not take your vehicle here and do not believe a word Brian Ford, Manager, says.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Bern.