Just had the best experience here. We had nails in two tires and needed balancing. They did all the…read morework no charge and recommend new tires. We knew about the tires and we'll get them here. Hats off to these guys

Came to town on family business. Had a problem with a leaky tire. Caleb found a bigger problem…read more Tragedy averted! Many thanks to Caleb and Robert for excellent customer service.

Baldree's is the only shop that I take my truck for service and repairs. They usually always get it…read moredone within a few hours. Occasionally, I'll have to leave it overnight. But they always get it fixed. I like Baldrees. And Gary, the owner, is a nice guy. I recommend this shop.

They charged an exorbitant amount to replace my alternator and battery (battery was 2 months old)…read moreand on top of that did not tighten the alternator enough. I was able to wiggle the alternator by hand, which caused the belt to slip and unstable voltage. This triggered multiple codes including O2 sensor heater codes. Once I tightened it myself, some of the codes went away. Still feeling with residual electrical problems from that. Bad business these guys. STAY AWAY!

I visited Jiffy Lube (owned by Premium Velocity Auto, LLC) at 1921 S Glen Burnie Road for an oil…read morechange and unfortunately had a very disappointing experience. I arrived at 11:36 AM and didn't leave until 1:00 PM, which felt excessive for a routine oil change. I've been to this location several times before without any issues, so I expected a similar level of service. However, this visit was very different. To start, no one asked me what type of oil I wanted, nor did they explain pricing beforehand. Even as a returning customer, I believe that kind of communication is essential. I tried multiple times to speak with someone, but the technician was often outside or quickly moving between tasks, making it difficult to get any answers. I also noticed that another customer who arrived after me for the same service had their car completed and returned before mine. When I asked about it, I was told they were short-staffed, and while the technician did apologize, it didn't fully address the concern. While waiting, I received no updates on my vehicle's status, whereas other customers were being kept informed. As the only person of color in the lobby, I couldn't help but feel uncomfortable about the difference in treatment, though I cannot say definitively what caused it. Lastly, my oil change reminder was not reset, even though the paperwork indicated that it had been. This lack of attention to detail added to the overall frustration. Based on this experience, I will not be returning to this location. I encourage others to be mindful and attentive to the level of service they receive here.

SCAM. Please do not go here if you want an actual oil change. They simply did not change my oil…read more Which is ridiculous for the price. I watched the short light skin girl act like she was pouring something from an opaque container. They need better actresses because it was clear nothing was going into my car. I'd been here a couple times before so I just chucked it up to maybe I was being paranoid and she was pouring the last bit of oil in there. I needed an oil change BAD and when I pulled my oil plug literally the next day the oil was BLACK. They will never steal from me again. Do not waste your money at this dishonest business. To this Jiffy Lube: Stop scamming to line your pockets or keep your business afloat, people work hard for their money!

There is one guy at this store worth his salt, the manager. The rest, unless you can tell them…read morewhat you need or have a part number the visit is pointless. I needed a 35" 4 rib belt. The bone-head behind the counter said he can't do anything without a part number (not that he seemed interested in helping to start). He couldn't understand that make model would not help. Seems advanced auto can lookup what I need. So today's experience was lousy.

I've been to AutoZone stores from Seattle, Wa to New Bern, NC. The people who work there have been…read moreconsistently helpful and have even gone above and beyond expectation on several occasions. I'm not sure what their hiring practices are, but they're working!

Great service, friendly and honest. Definitely will take my vehicle to them every time I need…read moreservice. They get your vehicle back to you within a timely manner and always suggest things to keep you on the road!

I usually don't post So while it's fresh . I had my Car…read moretowed over a month ago jun 22 to be exact by that auto shop. I was told it would be looked at the next day. Two days later no call. So I stoped by. It's now jun 27. They tell me it will not be touch until after July 4th weekend even though they said next day service if they tow... did this for a whole month up til this day just buying time.... But there's more. I walked in today 1 month later and ask what's the update. And I that I'm kinda frustrated. He through a whole temper like he was waiting for a trigger word bad juju . He slammed my keys said I need to pay. I said you should be paying me . He slid me my keys told me to get out .. I respect my elders so I did just that ... Morale of the story terrible customer service, no integrity , didn't stand by his Words, loss money for my truck being down. I would take it to Jiffy lube or Firestone before I ever think of this place again. To the owner who might get a watered down story call me y'all have my number

I have used these guys twice and both experiences have been amazing. Professional, knowledgeable…read moreand outstanding service. Highly recommended!

It's been several days since I've requested a quote. Just crickets chirping in the night since the…read morerequest was sent. No messages, not even a courtesy call. This suggests they are either very very busy or don't check their messages.

Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

The young manager who helped me was awesome. I was purchasing a battery and showed me all the…read moredifferent ones applicable to my car. Great experience and will always come back.