I ordered the OEM headlights for my Ford F250. The original headlights are replaced with…read moreaftermarket which were terrible. I asked the guy, whether or not these lights had the auto dim feature as my lariat accommodated that. He assured me that this was taken care of by a camera up by the mirror. Unfortunately, this wasn't true and they do not take returns.

This place doesn't make it easy to buy parts from them. After several phone calls in which I…read morementioned I was coming from out of state, we get there just after 12 in the afternoon on Friday, and are told they are short handed, everyone is out to lunch and we can't go in to look at the doors we wanted without an escort from an employee. Then the guy says even if we want them since it's after 12 they won't even pull the parts off the vehicle till Monday! I told him I just drove over 5 hours specifically to get these doors, Monday was not going to work for us, he said sorry that was their policy... I wish they would e mentioned this policy when I told them I was coming from out of state to get these doors. (I had even called that very morning to make sure they would be open all day and were not closing early) the pictures of the doors I wanted had date stamps from 4/07/2015.... I can see why they haven't sold in three years. This place makes it hard to buy stuff from them.

This place is a well kept gem!! They have everything! Hard to find parts to hard to find tools…read more They have the best quality supplies at a fair price and the guys are knowledgeable. It's a DIY heaven

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Automobile Parts, Supplies & Accessories - Automotive & HD Truck Brake Parts - Batteries & Battery Accessories - Cargo Control - Filtration - Automotive and Heavy Duty - Heavy Duty Truck Parts & Supplies - Tools

Been get the run around since February sold me bad engine now it November all I won't is…read moremy money back says the engine has 30day warranty it didn't run 30min I would my money back all I am getting is the run around not a good place to by a engine for 3800 engine didn't run 30min n am getting the run around

Had a good experience with Tammy at O'Reilly's on Whatley. We couldn't find a receipt on a part…read morethat had lifetime warranty and she took the time out of her day to find it and she helped us out. Saved us some money. Good job Tammy I recommend everybody to go visit Tammy thanks.

LIZ at the West Wadley location is a happy person who exudes customer service. She listens very…read morewell. She checked my battery, alternator and starter. All was good. Thank you LIZ at O'reillys on West Wadley in Midland.

This O'Reilly's store is near my place. So I have been here many times. From oil to a additives for…read moremy Tahoe. I usually will just walk and find my item but I find best just to ask them where it is. As you walk in they greet you. They yell welcome to O'Reily's. And if they are with a customer they will walk up to you and ask if you need any help. Customer service is top notch here. They always seem to be having sales when I go in. It's like they know I'm coming. I like how they keep their items fully stocked and very organized and clean. The staff is very knowledgable in auto parts. And if they don't have it. They will look in their other stores or order it for you. I like that. As much as I drive I'm glad they are there for my needs when I can do it myself.

Went in to get my battery changed this morning. It was tested and read as a bad battery. The man…read morehelping me couldn't find my warranty so instead of helping me get a new battery he asked if my car would start and just sent me on my way. Auto Zone got my money today and will in the future. I won't be back to O'Reilly.

I contacted them for an estimate on some things I wanted done to my pickup and was immediately met…read morewith, "that's a cheap way to go". I asked for his recommendations and he made a few but kept interjecting, "this doesn't match your original request, this isn't cheap stuff". He offered a lift kit for all around and then added, "but if you still wanna be cheap, they have plain old just longer shocks that are cheap". Not a good way to earn business. I have 2 pickups I want done, but I refuse to be insulted in order to get them done. I'm now waiting on a quote from a company in Lubbock that has even offered me a 10% discount on a room if I take it up there for a weekend to be lifted.

From the owner: Carli Suspension Dealer Specializing in aftermarket truck…read moreand car accessories, truck suspension, exhaust and towing products. With over 40 experience in the aftermarket industry Suspension- Carli Suspension Dealer BDS Suspension Dealer Zone offroad, Fox, Bilstein, and more... Exhaust- Flowmaster, Magnaflow, Borla, Corsa, Flo-pro other- UWS, DeeZee, B&W Gooseneck Hitches, Weathertech, Weatherguard, RKI, Westin, Big Country, Bushwacker, Undercover, Retrax, Bak, Ranch Hand, Frontier, Road Armor, Iron Cross, Amp Research, Fass, Air Aid, S&B, K&N, Superchips, SCT, Curt, Drawtite, and many MORE!

The service and staff were very helpful and made sure that all my accessories met my expectations…read morebefore leaving the shop. Chris Vargas did an inspection with me to make sure I was happy with the overall experience and also helped me with the financing process. He took the time to show me different options till I found what I was looking for in style.

Don't get in a hurry for a job to be done. They will take their sweet time and don't mind charging…read morethe hell out of people. Customer service is not good. Quality is not good either.

I had a reading from another auto parts store that there might be trouble with my alternator, even…read morethough I was having no problems whatsoever. I explained my concerns to Erica and she came out and tested my car. She had me turn on the heater, high beams and rev the engine (which the other competitor store did not do). They were able to confirm that there was actually nothing wrong with my alternator or car. Erica was so thorough, professional and knowledgeable. She explained everything to me and was patient and reassuring. Wonderful customer service!

I went there this last Saturday in search of a sun shade for a recently purchased new vehicle,…read more(09/23/23), I found it easily enough and hole I was there, I remembered that my daughters car was in dire need of a set of windshield wipers. They have no book out, they don't have the little computer anymore, but there is a QR code. So I scanned it and found a set and headed for the register. At the register the young man behind the counter, Seijun (sp), asked if I wouldn't mind allowing him to check the blades against his system, that he noticed I used the QR code and sometimes it gets it wrong. So I did, and it did as well, he quickly gave me the correct information and I went on my way. He was helpful, friendly, and knows how to give good customer service. Thanks dude!!