Wilton is a very good employee helped us get parts we needed and put our battery in our truck…read more.. super friendly and hard worker... he deserves a raise!!!

Wilson Lopez Jr! at the Lehigh Acres Location saved the day,, he took a great care of me an my…read morewife.

Mom was insistent that AutoZone did drop off of household batteries. I was pretty sure that they…read moreonly did motor oil and possibly a car battery. It turns out that I was right. Now we're looking for a Lowe's or Home Depot as they allegedly have a drop-off. The lady working the counter was polite and helpful. The store looks to have a great stock and it's clear from the condition of the parking lot that people are doing some repairs here. [Review 19908 overall - 1710 in Florida - 881 of 2023.]

5 stars, they sure do believe in customer service-last two visits there, Lance was very helpful…read more They got a lot of stuff in stock, are knowledgable, know what they are doing, friendly, know what customer service is all about-variety of products,. With center median hard to get into and out of BUT such outweighs LOUSY COMPETIITOR ADVANCE auto parts down the street

Excellent customer service, Ainel served me in Spanish, very helpful, attentive and patient, in…read moregeneral everyone there treats you well

Raul was awesome. Prompt, courteous and professional. I appreciate his help with my new battery.read more

Ron was amazing! Very helpful and informative…read more Did not know where anything really was and he helped me locate everything.

I wanna thank Steven for his awesome customer service he was very kind and helpful with everything…read moreI needed.. keep up the good work

Nicholas was a great help he ran the on board diagnostic effectively. Unlike other stores he told…read moreme the direct code for why my car maintenance light was on.

I went to Auto Zone on Arcos Ave., in Estero, for a battery check. Mike assisted me. He did the…read morebattery check, found I needed a new one and installed it. I was in and out very fast. Mike was very pleasant, knowledgeable and polite. I had never been to an Auto Zone, but, I will definitely visit this location again due to my experience with Mike. Thank you.

Had bad customer service yesterday,there was no customers at the time employee totally ignored me…read moreand yes I got upset had to yell at them to even get waited on and told them I knew they were deliberately igorning me and also told them they were very rude and I would call the main company.They need to be retrained in customer service,Sad part is I've been using this store.for yrs.They lost my business.

Absolutely terrible. Went in to get a battery replacement and then my battery died not even a week…read morelater because the employee that replaced my battery stripped the led in the battery terminal when putting the new one in. When I asked them to check the new battery after it died they told me they couldn't check the battery in my car. I then drove out to the Autozone in Naples and had a much better experience- they tested my battery in my car and replaced the battery and the terminal bolts for free. -2/10 recommend going to this autozone unless you want more problems than you started with.

I was very pleased to have such a positive experience trading in my defect battery with Nory and…read moreanother employee. Customer service goes a long way and helps a business thrive! This is definitely top priority here at this location :) I was immediately greeted, in and out in under 10 minutes.

Stopped here to get some cleaners for my jeep. Then to the car wash next store. Had a line waiting…read morewith two people working. Guess didn't realize people need parts. Guy was on the phone seemed to be calling another store. Place was stocked good and finally got in and out after about a 5 min wait to check out.

A lot of people don't realize that advance auto can replace your battery saving you probably a…read morecouple hundred bucks because if you take it to a mechanic they're gonna charge you labor for it. But here you can get a battery for 200 bucks or so and they'll install it for you. I love coming to this place and they've done two of my batteries already. The staff here answered the phone and they are very attentive to their customers needs.

Came here on February 14 at 8:30pm and asked for a OBD scan…read more The store associate refused to and stated " No we do not do OBD scans at night, You need to come in the daytime" Mind you i worked in advanced auto parts a few years back and never heard this stupidity (p.s he was so fat he couldn't bend over to pick up a Item he dropped)

Bays, clean shop, fast service, good work, fair prices, family business, repeat customer here.read more

Claims to have changed part. When inspecting because I was still was having issues with my vehicle,…read moreI looked at the part and it was obvious that it was still the same part and not new as claimed and charged for.