Excellent customer service, Ainel served me in Spanish, very helpful, attentive and patient, in…read moregeneral everyone there treats you well

Raul was awesome. Prompt, courteous and professional. I appreciate his help with my new battery.read more

Wilton is a very good employee helped us get parts we needed and put our battery in our truck…read more.. super friendly and hard worker... he deserves a raise!!!

Wilson Lopez Jr! at the Lehigh Acres Location saved the day,, he took a great care of me an my…read morewife.

5 stars, they sure do believe in customer service-last two visits there, Lance was very helpful…read more They got a lot of stuff in stock, are knowledgable, know what they are doing, friendly, know what customer service is all about-variety of products,. With center median hard to get into and out of BUT such outweighs LOUSY COMPETIITOR ADVANCE auto parts down the street

Mom was insistent that AutoZone did drop off of household batteries. I was pretty sure that they…read moreonly did motor oil and possibly a car battery. It turns out that I was right. Now we're looking for a Lowe's or Home Depot as they allegedly have a drop-off. The lady working the counter was polite and helpful. The store looks to have a great stock and it's clear from the condition of the parking lot that people are doing some repairs here. [Review 19908 overall - 1710 in Florida - 881 of 2023.]

2 month old wind shield wipers smearing and they won't replace them claiming I don't but " the…read moreplan"! They don't stand behind products they sell - go somewhere else if you want quality!

Both service professionals were very helpful and assisted me with a error in a transaction. Thanks…read moreto Lorraine C

Man are these guys Lifesavers I recently ordered a part for my car from a mail order company called…read morerock auto and I had to pay extra for next day shipping which was by the way $125 for a $30 part but I needed the car it was my only source of transportation. Anyway, rock auto sends me the wrong part. They have no phone number it was all online service. If that's what you wanna call it. I ended up sending the part back and they ended up screwing me. It cost me $125 plus $30 plus for the part that was wrong. I only got $30 and change back from rock auto anyway O'Reillys came through their local. Their prices are much better. I called him up told him what I needed. I didn't even have to give them any money upfront. They said the part would be in the very next day, which it was they even loan me the tools to replace the part on my car I mean who does this these guys are great I would highly recommend O'Reillys for any of your automotive needs. They really do go out of their way to be accommodating.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Before heading back to Tampa from my recent mini family vacation in Captiva Island, I decided to…read morestop in Fort Myers for a matcha and a little thrifting before I left town. While the thrift shop I found was filled with treasures, when I got in my car to head home, happy with my purchases, I found that my car wouldn't start, and I saw the battery light come on. Well crap, what do I do now? I asked around inside the shop to see if anyone had jumper cables and could help jump my car so I could head to the nearest Hyundai dealer, which was, luckily enough, eight minutes from where I was located. I'm not sure why I hadn't equipped my car with jumper cables, but alas, these are always the moments you realize these things. When you're alone and in an unfamiliar place. Surprisingly, nobody in the shop was able to jump my car, as everyone was in rental cars! What an odd predicament I had found myself in. Before considering a tow, I tried a last ditch effort to call my family who I hoped maybe hadn't left the area to head home just yet. And as luck would have it, they were in Fort Myers grabbing lunch! They also didn't have jumper cables, as they were in a new car, but they picked me up so we could go purchase a battery from the dealer. Just a block into our journey, we spotted Advance Auto Parts (why this hadn't come up in my online search of the area, I'm not sure), and I popped inside and was able to pick up some jumper cables and a battery for my car! They even had several options for the battery, and I opted for one with a four-year warranty. The shop was tidy and easy to navigate, and the service was helpful and efficient. My family and I decided to go jump my car and come back to Advance Auto Parts, as the kind associate said he could help replace the battery for me. Given that it was midday and nearly 100 degrees outside when he changed my battery, I can't express my gratitude enough for this wonderful man's help. He really saved the day and I appreciate that there are still businesses like this out there where people will help when they can. Thank you for being there!

just battery but the little guy that was supposed to come out had a tipsy fit with the manager in…read morethe back so he came out and was nasty as can be and I told him he needed to relax and he spit at me so I told him I'd call his manager and I got in my car and left. This is how you take care of things.

My husband and I needed windshield wipers for our 2008 Chevrolet 2500 and we had just been to…read moreAdvanced Auto down the street, but they claimed they didn't have the right kind. Anyway, when we arrived, Sheila was happy to help. I am so sorry that I didn't get the gentleman's name who put our wipers on, but he was so helpful. I do remember Brandon, the manager, helped as well. There was a bit of technical issues with the new wipers. The staff didn't make us feel as if we were any bother to them, they were happy to help. Excellent customer service! Oh, and by the way, the wipers we purchased were the exact same ones that they had at Advanced Auto that they said wouldn't fit...

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!