I recently purchased a car there. The staff I dealt with were professional and easy to work with…read more My problem is with the sales manager and most likely the owners/corporate. They made a mistake on my paperwork, which cost me several thousand dollars. None of us caught it (salesman, finance or me) because they bundled the numbers into one amount. I believe this was done deliberately to keep me at the number I needed to make the purchase. In hindsight, I should have told them to pack sand and ask for my trades back (which they had already sold). All of this happened a month after I bought the car. Reading reviews of other Deacon Jones dealerships, looks like this is the norm. I even asked what they were going to do to make me feel better about the deal...even a t-shirt or keychain but was denied and told "we don't do that". I also own a Jeep I bought a from their Jeep dealership. Soon in the market for my wife a new car and will buy from another local dealer or drive somewhere else. I hate it for the local employees because they are truly helpful and caring.

I saw a very specific vehicle that checked all the boxes I was looking for. Actually I saw many of…read morethese vehicles over dozens of hours of extensive online searches over a few weeks. They were all either out of my budget, too many miles, overpriced... CarGurus led me to DeaconJones Ford in Clinton,NC to a very reasonably priced, great mileage, loaded-options vehicle, with service and title history, accident free, smoke free, you get the idea. I picked up the phone and called to inquire. I was greeted with promptness and professionalism. They immediately answered all my questions and sent me figures within a few minutes! Luby was my contact in sales and it was like talking to a family friend. True gentleman with over 40 yrs experience. I was ready to cut another block with him on the test drive. No pressure, no games, upfront pricing. I had already shopped financing options yet ended up financing through them as well with their competitive rates. Made a scenic 2hr trip down to test drive and hopefully purchase. They had all paperwork ready to go as promised, vehicle detailed, AND a full tank of gas! Again, no games! Sent me everything I asked for beforehand, and it was exactly as described over the phone and ready to go - no pushy upsells on options, etc. General Manager Thao was awesome to work with. I forgot to call my bank beforehand and let them know I was buying a vehicle, so the only delay was on me! It was the best experience I've had buying a car, and I would recommend you start here and save yourself time and headaches. They also had several vehicles that would have worked for me- and I was looking for very specific features. Top notch experience and drove away with a smile- and I never leave reviews!

The worst shop to got to. Voided my warranty for different wheels and tires, and the a transmission…read moreline breaking due to his mistake, he didn't even fix it correctly and it caused my transmission to blow. I sent my truck in for a transmission rebuild and ended up with a 14,756$ bill and over a year of waiting for my truck to get done. DO NOT GO TO THIS SHOP.

Gregory Allbrooks is a very bad worker, he stole my money and my car and he kept my car for over…read morefour months and Gregory Allbrooks didn't tell me where my car was, Gregory Allbrooks didn't contact me about my car or wouldn't answer my calls or text messages while he held onto my car and I had to go through the legal system to get my car back and I got it back and he didn't fix it, it was still in the same condition that it was in when I left with him and throughout the whole process the shop owner was not at all supportive or emphatic about what I was going through and this situation caused me emotional distress. I personally witness Gregory AllBrooks take a customer car out and use it for his own personal use.

They were great. At first I was told that they couldn't preorder parts but I explained my situation…read morewith only having one vehicle and the girls that helped me out were able to get the parts there before I brought it in. It only took a week for them to get it fixed. They made the car look really good and were easy to deal with. They also made sure the car was picked up and they cleaned it and made it smell good. I highly recommend them for service

If I could give less than one star, I would. I dropped my vehicle off here to have the passenger…read moredoor fixed and ended up having items stolen from me. I had expensive sunglasses tucked away in a compartment inside of my vehicle, which has nothing to do with the door, and inspected my vehicle and noticed the item was missing. The shop placed zero emphasis on my concern and made it all out to be my fault. I wouldn't recommend this shop to anyone.

I have had multiple dealings with Pam and Ali at One Stop Automotive in the past. They care about…read moreyour satisfaction and take pride in their services. Weather buying a dependable used ride or getting it serviced or inspected, you can count on them giving you honest and personalized care.

If I could rate 0 I would. Hey everyone. Me and My Wife bought a 2013 Jeep Compass from one stop…read moreautomotive in Fayetteville. The day we bought it, it had transmission issues. We have proof we texted them that same day as of payment. They told us it was a sensor and they would order it. They also had to order an abs and traction control sensor. He said wait two weeks. We waited two weeks then went up there and he didn't order any sensors. We've been having transmission problems this whole time and constantly told them about it. We got a flat and put the spare on, not even a mile down the road the spare came off. THE SPARE CAME OFF THE RIM!! It was definitely inflated good when I put it on. They also said they would put us into another car if he couldn't fix it. Now they told us they never said they'd fix it and no new car. Now they said to drop it off and just leave it there no money back. I also have done some maintenance on it. A 20k mile oil change, fuel maintenance, new tire, and even just basic maintenance. Let alone paying insurance on it and made my first payment on it. I just don't know what to do. Can you guys give me some tips on what I should do? I'm also a veteran and need that car going to make my appointments. Who does that to a veteran? But please don't buy from them. Now she is deleting every review we leave to hide the fact they are scamming scum. And blocked us from the page on different social media posts. Oh I got proof. TikTok will here about this

Recently took my car in to get the brake pads replaced. They took their time with my car and made…read moresure everything was working properly. I also enjoy the fact that they offer warranty for the services. Overall great experience and I would take my car back in a heartbeat.

Mr. DJ is very professional and so is his staff. They are very kind, Cordial, respectful, and seem…read moreknowledgeable in their craft. They are very diligent and will do their best to get you serviced and on your way ASAP. I am in the military and as long as I've been here in Fayetteville (5 years), I have always come to D&J Auto Repair for all my vehicular repair needs. They have Good prices all around, They do: -Full Services -Breaks -Free Basic Scans -Also have good quality NEW AND USED tires -other Miscellaneous services I strongly recommend D&J Auto Repair for any and all of your auto repair needs.

They were quick and gentle with my car. Mr. Jerry was polite and did what I needed. The price was…read morethe lowest I had found after searching for 20 minutes. I had a tow.

Great Customer Service! Very quick to respond! He made sure he was careful not to damage my car and…read moretook me and my family home! Thank goodness for him, it was so hot! Highly recommend!

Great service and best prices. They only charged me half of what all the other towing companies in…read morethe area wanted to charge.

I was on HWY 95 and had overheating issues with car. I went on the websites and saw Cain's towing…read moreand recovery. The site look professional with positive reviews so I gave them a try. I called Cain's and they picked up phone right away. I told them where I was (pretty far from there office location) and was told he be there in 30 minutes. He showed up exactly on time. Very professional and shown courtesy. He used a flat loader truck that was in good operational shape. He then gave me a lift to the car shop and help me get the car to the garage. Then he blown me away by giving me a lift home. Oh, he gave me a drink (it was hot today). The price was great and did'nt charge for the lift home. They will be my goto guys for all my future needs. Thank you guys. They are safe and highly trusted. God Bless.

Worst person ever! Rip off! Other tow company was half the price, and better service.... dont go…read morehere.