Let me start by saying I have been doing business with these folks for at least 25 years. Todays visit started off ok ... I explained the problem (Sudden loss of LR turn, running, reverse and tail lights), to the counter guys and they were all over it with a tester checking fuses. This is a 2014 Mini Cooper. They finished with one fusebox and I located a second and they were in the middle of testing those fuses when their manager called them off and told them to tell me they no longer offer that service. Needless to say I was very upset. If there was a zero star option I would have selected it. According to their website, they test fuses. It's a service they provide. I think my complaint is more that the manager took a hands off approach to shutting me down today. She sent 2 kids to relay this message and they had no answer as to why they are stopping all of a sudden. Only that their manager said they don't provide this service. Not only not helpful but a flat out lie according to their website. I thanked her for nothing from the front door since she couldn't talk to me herself. After todays experience I will not go back to Advance. read more