Stopped in on this Saturday to get a cabin filter for the happy Honda Accord…read more Easy parking on the side of the building, I walked in and was greeted warmly by two of the staff and duty this day The gentleman at the counter took the information on my happy Honda and gladly went and retrieved the cabin filter from the shelves Priced reasonably, and the part worked as presented

I went to buy a replacement light bulb for my car. The bulb I need wasn't out front, but had a tag…read morestarting it was in stock and in the back room. I waited in line then one employee I saw said they had the bulb in stock, but were short staffed and it would take to long to get. So they had what I needed, but weren't willing to sell to me. I went to this store because I feel bad buying things online. But this store isn't helpful, not sure if the prices are competitive, and in this case weren't even willing to sell to me. Why is this store still in business?

I go through wipers like crazy because I never scrape the snow/ ice off my window when it's cold…read moreout. I frequently need to replace my blades often. If you purchase your wipers from Autozone they will install them for you free of charge!! In my book that's a major plus because I'm clueless and I'll probably scratch myself if I did it on my own.

There's about 4-5 auto stores to choose from within a 5 minutes drive of this location. For the…read moremost part they all carry similar items - the least this location can do to differentiate itself is provide good customer service. I can go into further detail regarding my experience if anyone's curious but depending on who's working/what mood they're in you may be annoyed by the shopping experience. They won't expect me back in there... there's just so many other options to choose from without the attitude.

This place is great! I stopped today because I knew I needed a battery soon. I was served by…read moreJulio, who was very knowledgeable and helpful. AND O'Reilly's offers free installation for many items, including batteries. This is my second time at this location, and I have never received anything other than excellent service. In the words of Arnold Swartzenegger, "I'll be back." Oh... if you are military or a veteran, they offer a 10% discount.

Great online service, ample parking and the staff was helpful when I picked up the parts the next…read moreday. The store items are a little pricey but they do have a lot of options and they have a great sele tions of tools to loan free of charge.

D- service from Chuck and Eddies. They scheduled a clunker junker pickup with me on Saturday from…read more8-2 and never showed never called. Then I get a call Monday morning while at work saying the driver is outside your house, no warning no call. The secretary said she tried to call and let me know, but no missed call. That is not all, then I forgot to take my plates off before they took it and I called the office and the lady told me 2 different times, on two different calls she will try to contact the driver and get back to me. No call back. I called the next morning and no answer, it went to voicemail. Pretty sure they are screening my calls. Horrible company imo.

Outstanding! Very happy with the price they offered me for my 2003 Toyota highlander. The…read moregentleman that picked up my car was helpful and very polite. I highly recommend them!

I recently visited the Interstate Battery Center in Killingworth Ct. I was in need of a generator…read morebattery. The clerk came out with two. He wanted $90.00 for the one that would have best fit my machine. I asked if he had anything less expensive. He answered that this particular battery was usually sold at $115.00. When I explained, in a very nice way, that I had seen a similar battery on line for $30.00, his answer was, " Well, why don't you just go and buy it on Line? Have a nice day." I am at a loss as to how a company can be allowed to treat customers Like this. The first clerk I had handed my battery over to someone eled because he didn't want to deal with it. The clerk was rude. I was lied to about the closing time. Maybe they didn't want to stay later than 5:00? The others in an adjoining office were foul mouthed, and very derogatory to women. The office was not dirty: it was filthy and obviously hadn't been cleaned in quite some time if at all. There was assorted parts and pieces strewn all over the desk and floor and there was nowhere to even sit down. The place needed a thorough cleaning both inside and out. The place exhibits none of the seven tenets of operation that are listed in Interstates web site. I wonder why they are still in business. Bottom line, I walked out because I was not going to get gouged by this guy. The only reason I give a 1 rating is because there is no opportunity to rate a zero or negative numbers. This whole establishment needs a bunch of work. How to treat customers would be top on my list. If you are ever in need of a battery, go ANYWHERE rather than Interstate In Killingworth. In fact, run as fast as you can in the other direction.

I've gotten car batteries there for years and they always honored their guarantee. Unfortunately,…read more6 months later the battery is completely dead for no obvious reason. Apparently, they no longer guarantee the quality of their batteries and take no pride in customer service! Left their with a dead battery and was shocked by the rude clerk who acted as though there was something wrong on my end! With a family full of cars and no time to waste driving to Hartford for battery problems, you can guarantee we'll never be back to Interstate All Battery!

Came In to get some oil for my car. The worker was able to help me locate it. Small store easy in…read moreand out.

Very unprofessional told come at a certain I arrive just for the owner to have me sit an wait over…read morean hour for him to talk others an not show me a car

4.5/5 Seemed pretty…read morewell-stocked and had very nice employees who were eager to help. I needed a new battery and they were quick to replace it for me. There was a small mishap that they were able to fix with a positive attitude!

called in asked for a part told me they put it aside +pre paid, drove over an hour there and they…read moretold me they don't have the part. customer service was clueless on what to do and all that for a refund and a sad hour ride home.

Best place I have ever parked for an event at Xfinity Center! The guys are awesome and really care…read moreabout your experience! Definitely parking there again and every time I go to Xfinity!!

From the owner: You Name It - We Could Have It!…read more You Name It - We Could Have It!

Buying or leasing a car can be a dreadful process. More often than not, as soon as the negotiation…read morestarts, it feels like a high pressure deal where you're inevitably getting screwed somewhere in the process. I've certainly experienced that, and feel as though I'm on high alert whenever walking into a dealership, expecting it to be a less than fun experience. Ty Curry and the entire crew at VW of Hartford however, were so much different than that, and I now have a new favorite dealership to turn to. I emailed an inquiry about a VW Alltrack on a Sunday when they were closed, and decided to risk it and drive from Brooklyn, NY to Hartford first thing Monday morning not knowing if the car I was looking for was still available. Ty responded to the email as soon as they opened and we spoke on the phone as well on my way up. He said he'd have the car ready for a test drive and even met outside to greet me upon my arrival. He was incredibly knowledgeable on the whole VW lineup, and jumped right in to show me a cool feature on the car I was driving that I knew nothing about. He could not have been a more genuinely nice person, and clearly had a real passion for his job. I knew the general price point I was looking at as well as the car I wanted to buy, which of course made the process pretty straight forward. Once we sat down, there was none of the BS that I've experienced at other dealerships, and the back and fourth with the sales manager was quick and easy. We made a deal I was really happy with, and drove back to pick up my car after detailing a few days later. I also received a courtesy call the next day from Ty to make sure everything was perfect. I drove from Brooklyn two solid hours to avoid dealing with another NY/NJ dealership, and I couldn't be happier with that decision. With few exceptions, I've found that buying a car outside of the immediate NYC area is a smart move, and I'd absolutely do it again and would 100% recommend Ty Curry and VW of Hartford for your next car purchase.

I got a call from the head management guy. I believe Trevor and I brought to his attention about…read morethe oxygen sensor being unhooked. Of course he blamed it on previous shop. his mechanics nothing wrong. They do a complete diagnostic check on everything. Just being a Shea tree mechanic I noticed more than their mechanics did with the computer and they're supposed diagnostic checks. I wouldn't use them again. Do not trust them at all.