Stopped in on this Saturday to get a cabin filter for the happy Honda Accord…read more Easy parking on the side of the building, I walked in and was greeted warmly by two of the staff and duty this day The gentleman at the counter took the information on my happy Honda and gladly went and retrieved the cabin filter from the shelves Priced reasonably, and the part worked as presented

I went to buy a replacement light bulb for my car. The bulb I need wasn't out front, but had a tag…read morestarting it was in stock and in the back room. I waited in line then one employee I saw said they had the bulb in stock, but were short staffed and it would take to long to get. So they had what I needed, but weren't willing to sell to me. I went to this store because I feel bad buying things online. But this store isn't helpful, not sure if the prices are competitive, and in this case weren't even willing to sell to me. Why is this store still in business?

There's about 4-5 auto stores to choose from within a 5 minutes drive of this location. For the…read moremost part they all carry similar items - the least this location can do to differentiate itself is provide good customer service. I can go into further detail regarding my experience if anyone's curious but depending on who's working/what mood they're in you may be annoyed by the shopping experience. They won't expect me back in there... there's just so many other options to choose from without the attitude.

These guys were beyond helpful! Ethan and Mike helped me out! My wiper broke off on the highway so…read moreI stopped here and asked for help. After changing the blades they figured out there was something internally wrong, took the time to figure out what and give me a temporary fix so I could make it back home to MA in one piece! They went well out of their way and we're very kind, I greatly appreciated the service.

This place is great! I stopped today because I knew I needed a battery soon. I was served by…read moreJulio, who was very knowledgeable and helpful. AND O'Reilly's offers free installation for many items, including batteries. This is my second time at this location, and I have never received anything other than excellent service. In the words of Arnold Swartzenegger, "I'll be back." Oh... if you are military or a veteran, they offer a 10% discount.

Great online service, ample parking and the staff was helpful when I picked up the parts the next…read moreday. The store items are a little pricey but they do have a lot of options and they have a great sele tions of tools to loan free of charge.

The good at times is, depending who's the employee that's attending you especially if you get the,"…read moreknow what he/she is talking about, have the patience and the ability to interact with people without having to forget that even though you're not wrong, customers are always right Not just trying to make a quick sales but taking the time to hear the customer ect..... That's my point of the good and bad of your company/ business.

I scheduled a pickup with them and they never showed, or even called to let me know they wouldn't…read morehow. Waited for over 6 hours, called multiple time to ensure they were still coming was told yes every time even got "Yeah your the next guy on the list you'll receive a call shortly", NEVER CALLED. Complete waste of my time and patience. DONT SELL TO THEM

I recently visited the Interstate Battery Center in Killingworth Ct. I was in need of a generator…read morebattery. The clerk came out with two. He wanted $90.00 for the one that would have best fit my machine. I asked if he had anything less expensive. He answered that this particular battery was usually sold at $115.00. When I explained, in a very nice way, that I had seen a similar battery on line for $30.00, his answer was, " Well, why don't you just go and buy it on Line? Have a nice day." I am at a loss as to how a company can be allowed to treat customers Like this. The first clerk I had handed my battery over to someone eled because he didn't want to deal with it. The clerk was rude. I was lied to about the closing time. Maybe they didn't want to stay later than 5:00? The others in an adjoining office were foul mouthed, and very derogatory to women. The office was not dirty: it was filthy and obviously hadn't been cleaned in quite some time if at all. There was assorted parts and pieces strewn all over the desk and floor and there was nowhere to even sit down. The place needed a thorough cleaning both inside and out. The place exhibits none of the seven tenets of operation that are listed in Interstates web site. I wonder why they are still in business. Bottom line, I walked out because I was not going to get gouged by this guy. The only reason I give a 1 rating is because there is no opportunity to rate a zero or negative numbers. This whole establishment needs a bunch of work. How to treat customers would be top on my list. If you are ever in need of a battery, go ANYWHERE rather than Interstate In Killingworth. In fact, run as fast as you can in the other direction.

I've gotten car batteries there for years and they always honored their guarantee. Unfortunately,…read more6 months later the battery is completely dead for no obvious reason. Apparently, they no longer guarantee the quality of their batteries and take no pride in customer service! Left their with a dead battery and was shocked by the rude clerk who acted as though there was something wrong on my end! With a family full of cars and no time to waste driving to Hartford for battery problems, you can guarantee we'll never be back to Interstate All Battery!

Very unprofessional told come at a certain I arrive just for the owner to have me sit an wait over…read morean hour for him to talk others an not show me a car

I hope adding this business is helpful for others since I rarely come to O'Reilly but whenever I…read morehave they've been great! They have friendly and helpful staff, I've never encountered issues with purchases (which I truly appreciate since being a woman who loves cars lol.) This location is also very convenient since it's located close to major highways.

4.5/5 Seemed pretty…read morewell-stocked and had very nice employees who were eager to help. I needed a new battery and they were quick to replace it for me. There was a small mishap that they were able to fix with a positive attitude!

called in asked for a part told me they put it aside +pre paid, drove over an hour there and they…read moretold me they don't have the part. customer service was clueless on what to do and all that for a refund and a sad hour ride home.

Best place I have ever parked for an event at Xfinity Center! The guys are awesome and really care…read moreabout your experience! Definitely parking there again and every time I go to Xfinity!!

From the owner: You Name It - We Could Have It!…read more You Name It - We Could Have It!

I got a call from the head management guy. I believe Trevor and I brought to his attention about…read morethe oxygen sensor being unhooked. Of course he blamed it on previous shop. his mechanics nothing wrong. They do a complete diagnostic check on everything. Just being a Shea tree mechanic I noticed more than their mechanics did with the computer and they're supposed diagnostic checks. I wouldn't use them again. Do not trust them at all.

Called to ask questions and the person on the line hung up. Definitely will not be a future…read morecustomer.