Good service and sales departments. Friendly staff. Fast…read moreservice in the service department.

From the owner: Our company is focused on our customers satisfaction! We are in the process of a complete make over…read moreof our dealership to serve you better! We offer a non-commissioned sales environment that is hassle free and focused on your needs not ours! We offer a Best Price Guarantee on New Vehicles and our Used is a 1 Best Price upfront. Service offers FREE Pickup and Delivery within 15 miles for any service work! Free Loaners for extended work and Mobile Service so we can come to you for smaller maintenance and recalls!

Went in there to get a 4x4 solenoid for my truck that I ordered the previous day. I was helped by…read moreMatthew he had a horrible attitude towards me. I ordered the part off of my phone number, I wanted to switch to our accounts number to save me $40. He proceeded to get frustrated that I wanted to switch numbers. I always shop at O'Reillys and I will keep shopping there just not at this location.

There are half a dozen such places in Albert Lea. This location the owner/manager would rather…read moreargue with if you're right then admit he is wrong. Any other place the item I purchased, an oil additive, would have made a few attempts, realized the product was defective and make it right. I went back to the store because it wasn't coming the bottle. Rather than want to make it right after 2 attempts he actually pulled it all the way out the bottle, wraped the product around hand (yes it was that thick which should have been his first clue) 5 times before declaring that it defective and I should go grab another bottle. I don't know a ton about cars but I do know if can pull out a liquid (even though thicker liquid the empties more slowly) with your hands and wrap it around your hand even once that should tell you it's a bad bottle. He would argue semantics (word choice) to "save" $15 then to make it right from jump. Stores that have defective products on their shelves have a recourse with wholesaler. Products can go bad from time to time. He even admitted he had never seen that happen, but rather than accept that he would have a disabled man stand there will he pull the oil additive out of the bottle like taffy than admit I was right to complain. So much for the customer is always right attitude. That man gets up in his chest if you question him instead of taking the attitude his others do which is lets go see what the problem is and I will make it right regardless. He even watched me put the second bottle in with no problem. He is right no matter what and you better not have the audacity to challenge him. If he tries to defend himself on here don't believe any BS. He was not cordial at all. He had an attitude the minute I asked him a question. Go to Auto Zone or Napa instead.

Brad Wright goes there. They must be great. His endorsement is all I needread more

Honest pricing and great customer service keep me coming back again and again. Thanks Misgen's.read more

Horrible customer service. Wanted me to wait an hour when I was the only customer. Extremely rude…read more I drove from out of town for nothing! I ended up leaving after being treated so poorly. I suggest if you need a tire go to on point auto service in Rochester. I will be taking my business there from now on!

I have always purchased used tires from Dillons because they were recommended to me by a friend…read more Sometimes I get okay service, but the last couple times I've been there the man at the service desk was rude beyond belief! I am a small woman and I went in there today to buy 3 tires from them. I asked for assistance grabbing the tires and he flat out denied me. After grabbing the tires I was going to purchase I needed them installed. They wanted me to wait for them to take their lunch break before they installed them. They showed no interest in helping me even purchase them. I am a repeat customer in the past but I will NOT be returning

200 miles into our 1000 mile drive home, pulling a 10,000 lb trailer, with my family and a dog our…read moretruck broke down. We ended up getting towed to a local repair shop, and stayed in a hotel right by ASA Auto plaza. The repair shop recomended I speak to Joel at ASA auto to discuss my options. After looking at several options for purchasing trucks to get home, Joel and his team helped us find the part to repair our truck and overnighted the part to the local repair shop for a next day repair. The only other parts available outside of ASA were 2 weeks out. They also helped get our camper to a local campground just east of town. Even though we did not purchase a vehicle from ASA, I have never seen a dealership go so far out of their way to make sure my family and I were in a good spot and taken well care of. As mentioned, I live 800 miles from ASA. However, when I do start looking for a new truck I will be reaching out to ASA first. I honestly do not know what we would have done without their help. I can not thank Joel and the team enough!