Is not a small business friendly bank. Would rather put someone out of business and others, other…read morethan help a business get through. Would never recommend this bank to anyone and look up the reviews.

I have been with this Bank's loan Department for just a little under a year... Had worked things…read moreout to buy a new car as I needed one pretty badly. This bank picked up first so I went with them... I would strongly recommend shopping around.... I had no idea what kind of problems I was getting into with this bank.... Extremely pawnshop mentality. They will do whatever they can to nickle and dime a person as best they can. They have a auto pay rule on their loan payments page that will charge twice to making your payment early. I recently just got out of surgery and was looking for a little bit of wiggle room as I have been making my payments.... and once charged twice for the same month, and requested information on possibly allowing me a little time approximately a month and a half to get things going again.... As I have already vested a good deal of money into this car in just the time I have worked with this bank.... They gave no such time.... whatsoever.... very poor customer service.... could have received the same from a payday loan.... And, went straight to we will repossess your car... Not a good bank to do business with.... Please do yourself a favor and shop around....

Great personal service at Silver Lake Bank! When an unusual…read morecharge showed up on my debit card, their automatic fraud alert kicked in with a text message to verify that the charge was legitimate. The following day, a staff member followed up with a phone call. It was a legitimate annual charge, but it's great to see they are watching out for their customers. We never got that kind of service at any other financial institution. I'm a fan!

Horrible bank and rude staff. They want you to call for permission to use your own money and…read moredecline transactions when there is money in the account. Told us to go somewhere else.

Most difficult business relationshup in my life. my husband and l bought a home the loan was sold…read moreto Corefirst never got a single statement in over 18 years so we have an amortization sch and we're unaware that they changed our interest 2011. They charged most interest up front as do most loans then in 2011 started an Autosplit program charging more interest up front again! No explanation as to why. Also I asked for a look at the massive interest charged compared to my contact and NO assistance was offered. So l contacted the FDIC whom agreed that an issue existed but since the loan was in my husband's name ONLY that nothing could be done. They refused to put my name on the loan seven aftee my husband passed away...now l know why...their manipulation knows No Bounds. Run from this bank!!!!! Rebecca T

Customer service is rude. They only conduct their transfer pulls twice a day at 9AM and 5 PM so if…read moreyou pay extra for a wire transfer it will still take a long time to receive the money from another source. The online banking is terrible and doesn't work on many instances.

I have banked with Central National Bank for over 10 years and never had any issues until my…read morechecking account was charged $496 by an unknown merchant. I filed a fraudulent claim with the bank and they declined my claim and refused to reimburse my money. I know that I did not make the purchase, the information the merchant provided was all fake. The bank approved the charge even though my card information was typed in online and they didn't have the CVV code to verify my card. The bank did not alert me to any fraud activity despite the same merchant attempting to charge my account twice in a row once for $1600 and the second time for $496. They refuse to give me my money bank or allow me to speak with the fraud department.

Helpful and service oriented. I needed some documents notarized for a death in my family. The…read moreservice was exemplary and compassionate