I go to Amscot a lot, but this time, I was served by someone different. My 1st experience with MA…read moreHowell was not so great. She seemed bothered, annoyed, and she gave me an attitude just for asking a question; she was not friendly or welcoming. And the 2nd time around, today 08/15/24, since I always go in the morning, it was 8 am, it was locked, she arrived 2 min later, walked in, unlocked the door at 8:25, all I had to do was make a payment. She never apologized, and she never has a smile on her face. I feel like she does not care about the customers.

11/18/2023 Well today I meet cherry called me to the window to call me didn't even said hello or…read moreanything this unprofessional well I'm still waiting over 15 min you took care other ppl right on front me I'm not content with your guys service at all if I could give -2 start I will be content there always is an issue don't have a lot time for the hipocrey NEED to hire more Spanish speak my language very rude staff except for that young Spanish lady I have waited over 30 min I'm still going to write my whole experience everytime I come here I shouldn't have drive 10 miles from my home to use amscot services you need to review your GM logics I was ignored by her couple times today I came early this same morning to send money to family in Nicaragua I was looked at very funny she did approach but instead she sent the nice Spanish lady but yeah my Saturday with amacot having very negative I won't the service that is giving to me I asked to speak with someone in Spanish because I don't feel confortable speaking I was ignored well it's been over 35 min

I needed to get a money order and the person was so unhelpful, asking way to many unnecessary…read morequestions and treated me so bad. I guess I'll find a different place next time given that a person that came after me was not asked questions.

great location I love is close to my house great staff, Maria and Donna are the best.read more

I've been to several payday advance companies, and these are the nicest people I have met yet.read more

From the owner: Payday Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

I have been going to this location for about three years and I have always received wonderful…read morecustomer service. Tammy is the reason I continue to come back and if not for her I would not travel the twenty-five minutes to this location. If you desire quick, professional, reliable service you should stop in. It always brightens my day!

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Came in to this Amscot on E Colonial Dr and McGuire Rd. I was greeted and assisted immediately. The…read moregentleman that helped me was super nice and accommodating. I hate when I forget to get the name of the person who helped me and I forgot. This gentleman besides being nice, and accommodating, was also very polite. He took care of me with respect and quickly. I was in and out in about 5-10mins. Thanks Amscot for awesome personnel.

They were so kind and helpful here! Truly, a great experience. Needed a notary and they were on it.read more

Anita did a fantastic job, in spite of being an AVP. She knows her job well. She is also fit to be…read morein marketing

It's unfortunate that really the only thing going for this bank is that it is one of the more up to…read moredate branches, has 2 drive up ATM machines that have their own lanes, and sometimes offer free donuts. If they revved up the service it would be a very good branch. While it is not entirely their fault, I'm sure hours are mandated by corporate, they just are not convenient for businesses. They had subtitles been cutting back hours over the past year and are finally to point where both lobby and drive up services are closed at 4. What does this mean? You better not plan on stopping after work, though you could rearrange your schedule to meet theirs and cut out on your lunch break (while they are on theirs and limited on staffing) should you need to utilize non ATM services. Hours aside we can also talk about service. There are really only two employees from my experience that seem to really know what they are doing. I dread using the drive up teller option because odds are that the person working will give misinformation. For instance when depositing travelers checks say you didn't classify the right category of cash or check on your slip (let's be honest, aren't they technically both in a way?) you might be told your deposit doesn't match your slip and sent on your way to correct it only to find out they didn't count the check because it was not written in the right place and all you had to do was rewrite your slip. Or you might encounter the teller that allows people to put together and complete their commercial deposit in the drive up instead of referring them to stop inside. While that is certainly nice for the person putting together their deposit the line of cars building may share a similar thought process on how it is quite the inconvenience. Both of these things have happened several times. It got to point of me figuring inside was faster than drive up but the staffing seems to be kept minimal (which is bothersome when you have a manager simply greeting people and referring them to the tellers instead of hopping in to assist with the line). So you will still wait a decent amount of time either way... You just will use less gas idling.

As always Anna was great. She is aways pleasant, has a great smile and very willing to help. It…read morealways makes my day to speak with her

I had to cash my school refund check and I went everywhere they didn't cash it out for me!! This is…read moremy first time going to Ace express and I was very happy they only took a small fees to cash it out, the employe her name is ANA, she is the best attitude, smile, very professional and knows what she's doing with couple phone calls she got everything ready, cashed my check, made an account with them, I was very pleased I don't think my experience would be the same without her, anyone eles could say NO we can't and she didn't give up at all she's a hard worker, passionate, patient, very lovely personality, very nice and very well behaved, made me feel so welcomed and related to me I couldn't thank her enough!! You did great ANA!!

This store is bad. They gave me an attitude because i didn't have my receipt to return stuff, and…read morethey even couldn't look me up based on the bar code on the stuff I wanted to return. Finally they gave me a refund ... the manager said to the lady "just give him his $6.50" and walked away, as if he was doing me a favor. I am never buying from this store again .... do yourself a favor and drive the extra 4 miles to Home Depot or Lowe's At Waterford lakes.

From the owner: Payday Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more