Trina was absolutely outstanding! She provided great assistance with patience and accuracy. Her…read moreknowledge about the products available at the business was informative. Big thanks to you! You truly rescued my day!

By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

My experience with Currency Exchange International at SouthPark Mall was absolutely horrible and…read moretook more than seven days to reach no meaningful resolution. I originally requested $200 worth of Honduran lempira. CXI mistakenly ordered only 200 HNL, which is less than $10 worth of currency. The online portal showed that the order had arrived, but the branch never notified me. I traveled to the location believing my order was ready and only then discovered that the wrong amount had been ordered. Because CXI's error left me without an appropriate amount of travel money, I had to place a second order and increase it to $300. I then spent days speaking with customer service trying to resolve a problem I did not create. A representative named Cassidy assured me that CXI would take care of the issue, waive the fees, and work to match my bank's rate. I clearly explained that the bank's cash-currency rate was not publicly displayed online for noncustomers and that CXI would need to call the bank during business hours to verify it. Nevertheless, CXI repeatedly tried to handle the matter after 5:00 p.m., when the bank was closed, and then said it could not verify the rate. During my final round of calls, a male customer-service representative was hasty, dismissive, rude, and openly hostile. He told me, in substance, that CXI did not have to do business with me and would not go below 0.042 USD per HNL. He questioned why other employees had told me CXI could match the bank's rate and resisted transferring me when I asked to speak with someone else. I eventually spoke with Ashley Reyes, who was kind and professional. She explained that the system allegedly would not allow her to enter anything lower than 0.042. The issue was then escalated to a regional manager, who had not been informed and did not appear to know what had been happening. She also said she could not go below 0.042 and could only waive the transaction fee. CXI had 8,242 HNL available. At its offered rate, purchasing all of it would have cost approximately $346.16. My $300 would have purchased only about 7,143 HNL. That was materially worse than the approximately 8,000 HNL available through the prevailing rate and a legitimate Honduran bank. I understand that physical currency businesses charge a retail spread and do not normally provide the wholesale or market rate. That is not the point. CXI entered my order incorrectly, failed to notify me, caused me to make an unnecessary trip, required me to place a second order, made inconsistent promises, failed to contact the bank when it was open, and consumed more than seven days of my time. It then expected me to absorb the entire financial consequence of those failures. CXI also needs to be transparent about its rate-matching claims. If its system cannot physically enter a rate below an internal minimum, employees should not tell customers that CXI can match a bank's rate without disclosing those restrictions. I declined the 0.042 offer because waiving a transaction fee was not an adequate resolution. Although Cassidy initially attempted to help and Ashley Reyes was courteous, the company as a whole failed to accept responsibility. The rude representative's statement that CXI did not have to serve me was the final straw. I would not recommend this location or company based on the disorganization, contradictory information, failure to communicate, lack of accountability, and unacceptable treatment I experienced.

Katherine treated us great, everything went smoothly, I got my money and she made me feel welcomedread more

I have been a customer with Mr. Gallant for years. Whenever I have issues or questions I can…read moreimmediately get the help I need from his staff. If you're in the market for insurance don't hesitate to contact Anthony Gallant State Farm

This has been the absolute WORST experience I have ever had with an agency !!!!!! I started with 4…read morevehicles and home owners - I have never missed a payment or had a lapse .....the agency removed a vehicle IN ERROR from my policy , I drove that vehicle for about 2 months without insurance unknowing because I was still being billed and paying as If it was covered - to make things worse , it was the vehicle that had full coverage....allegedly they "fixed it " only to find out later that they in fact removed ANOTHER vehicle ....this time , it caused a lapse !!!!! The amount of times I have called and been patient , respectful and trusting that my agency would work to correct things is RIDICULOUS....their rep "Matt" tried - he really did . But things went beyond his scope . "Mrs B" did nothing but ACT LIKE she was going to get things handled - promising to return calls and sort things out - none of which she ever done .....I have left voicemails and asked specifically to speak to Mr.Gallant ....think he reached out ....NOPE ! Clearly customer service is DEAD HERE ! They don't appreciate your business and do not work to assist you in any manner ! Today was the final straw - while on route to the agency I finally decided to just call and switch companies all together. I don't care what the commercial says - if you are choosing an agency to "be like a good neighbor and be there " ....STAY AWAY FROM ANTHONY GALLANT's agency !!!!!!!

Love This Place , Where Else You can Find These Peoples and this Company Out there Like :" AAA"…read more Because I Trust Them since 2013 until Now 1- On time fixing 2- honest about Pricing 3- the best Customer Service 4- Towing truck and The Help out there are 24/7 So Get AAA guys A Lot Benefit from Out Again Thanks For guys

Whatever you do, DO NOT GET INSURANCE WITH THEM. We went back and forth of me needing a NC drivers…read morelicense and I got it to them by the date they asked and something happened with their communication and they said they didn't have it, which I have proof of. They cancelled me wrongfully while I'm in a brand new car. Then they sent me to collections for the remaining policy amount when THEY cancelled ME WRONGFULLY. $770 to collections when I did nothing wrong. Their communication is horrible, they said they would call me back about this and never did then I got a letter in the mail from collections! Save yourself, if I could give 0 stars I would.

Gayle. Was great and so fast and good. rock hill sc was great location and nice people. Very good…read moreprice to do. Thx so much. Lee browning. Tell people about you in Publix today when I left you. Will tell all how happy I am. Thx so much

Had a 10am appointment and nobody is here and I didn't receive a call or a text to let me know. I…read moredid receive a text confirming my appointment but no one is here, took the day off work to do this appointment. Pathetic. I'm pissed!!

We have been State Farm customers for over 40 years, in many different States. The Ashley Berry…read moreAgency in Fort Mill has been a highlight of all those experiences. Ashley, Andrea and Michelle are all very responsive, very professional and very knowledgeable. We have always appreciated and trusted their advice. And, they're just very nice people. We highly recommend them to our friends and neighbors. Ed and Donna Fort Mill, SC

I have my business insurance through Ashley Berry State Farm. I usually find the process of…read moreinsurance to be overwhelming and time consuming. Andrea and Ashley made the process seem less and easy. Customer service is very important to me as a business owner with minimal time. I find when I call I'm able to speak with someone in their office and if a message is left they call me back immediately. Customer service is 5 star in my book.

Mrs Elexis was a great person. She handled my situation very well. Everything was taken care of…read moreright away. Soft spoken and well mannered. Thanks for all your help.

Very Professional And Welcoming. Does a great job with explaining in detail your loan options in a…read moretimely manner!! Highly recommend