This was by far the WORST detailing experience I've ever had. The booking process was easy and seemed professional online until I actually met the people who were going to detail the interior of my Infiniti FX35. They arrived 30 minutes late and, when they looked at the vehicle, they told me no problem and give them the keys which made me have confidence in them. The car had two stains that I really wanted out. When they called me out to pay and said they were done, I confronted them about the stains and they told the carpet would need to get painted. This was understandable but still was unfortunate. After I paid and they left in a hurry, I started inspecting my car and noticed SO MANY MISSED SPOTS. I mean you pay $200 for an interior detail for them to miss actual dirt all around the car in OBVIOUS spots. It's like they didn't even care to bother cleaning or detailing the spots they knew I'd definitely see while driving. As you can see in the pictures below, missed spots were EVERYWHERE around the car to the steering wheel, arm rest, door handles, back seats and the list goes on. Just ridiculous. I contacted the owner or the person I booked with Christian and he apologized and sent them back to correct their errors 30 minutes later and also refunded me $25 for the errors. When they came back, they just kept on telling me that it wouldn't come out but it was obvious dirt that I could literally take off with my finger nail. I got the detail to put the car for sale, but after seeing those missed spots, I had to go back MYSELF and clean up their mess which was 75% of the car. I contacted the owner, Christian, again and he offered me another $25 for the inconvenience which I thought was such a little amount to refund me back since I literally did the job for them after paying them $200. I continued talking to him over text and kept sending him more and more pictures of how many spots they actually missed even AFTER COMING BACK TO FIX THEM. He kept on saying I'm so embarrassed and he'll have a talk with his employees and refunded me another $25 but never refunded me more than that even though they didn't even do the job. To put the cherry on top of this situation, when I tried leaving to go to work, my battery was dead from them either leaving my ignition on or keeping my doors open for too long with the doors on which is SO UNPROFESSIONAL AND I WAS LATE TO WORK BECAUSE OF IT. The customer shouldn't have to suffer because they wanted to get their car cleaned by "professionals". I texted Christian again about my battery and he never got back to me. Shows how much he cares for his customers. Keep in mind, I'm the last person to leave a bad review like this on someone's business. I don't think this is fair even the littlest bit and it felt like I got scammed. Would NOT recommend. ALL PROOF IS SHOWN BELOW AND I HAVE VIDEO EVIDENCE AS WELL. read more