amazing care to quality. I first learned about them from their YouTube channel. They care deeply…read moreabout their customers and reputation.

These people that run this place are very rude and nasty. I asked them if they could do a…read moreparticular engine for me and this rude guy told me no, they had no time. OK I get it, they have no time. Then I asked him, if you did have time how much would you charge me. The rude guy told me ''I already told you I'm not taking your engine so I not telling you the prices'' ... who does that?? so rude and nasty, that's not great service. I don't think that they have so much work that they think they can be rude and nasty to anybody because they can afford it. Every business rises and falls, and there will be a time when this jims place will fall and they are going to wish man I should have been more nicer and professional to potential customers.

Hey everybody -- we hate having to make posts like this, but we're dealing with a nightmare…read moresituation and could really use some advice, and we'd also hate for anyone else to experience this. Yesterday we took our work truck to the local Costa Oil for a routine oil change. This is a vehicle we've had serviced many times before, including oil changes, with no prior issues. During the service, the technician was unable to remove the dipstick and aggressively pulled it out, damaging the dipstick tube in the process. He then handed it to us as if it didn't belong there and spent roughly 10-15 minutes pulling, twisting, and yanking on the tube with pliers. When he realized it wouldn't come out, he forced it back in, told us we were "good to go," and handed us the owner's card. After leaving, we immediately contacted our mechanic, who advised that the dipstick tube should never be yanked or hammered--especially once damaged--because it compromises the seal and can cause further internal engine damage. While it isn't leaking yet, he strongly recommended parking the truck until the part is replaced to avoid a much bigger failure. Unfortunately, this part must be ordered directly from Ford or a distributor, with the earliest availability being about four days out. As many of you know, we're a local small business just trying to survive the slow season. Parking our work truck, covering parts and labor, expedited shipping, and losing four days of work is something we simply can't afford. We contacted the shop owner, and after reviewing the footage and speaking with the manager, he acknowledged via text that the technician aggressively pulled the dipstick, causing the damage. However, he is refusing responsibility and citing vehicle mileage as the reason, despite the damage occurring in his shop by his employee. We've asked multiple times for their insurance information so we can file a claim and have not received it. At this point, our only remaining option appears to be small claims court. We're posting this to make others aware and to ask for advice on how to best handle this situation. We understand mistakes happen, but taking responsibility when they do matters--especially when a small business is directly impacted.

Absolutely fantastic service. Friendly staff. Quick service. Love their rewards to get a free oil…read morechange. Price is comparable to other shops. They even had a back to school special that they hooked me up with. I highly recommend them.

‼(SCAM) (SCAM) (SCAM) You are not desperate enough to bring…read moreyou car to Jay's I brought my 2013 Countryman s to get an oil leak fix after I got it diagnosed at Loveland Mini when they told me it was the rear main seal and the front crank case seal Jay's tells me that they will have to diagnose and charge me $250 to do so After a week they call me and tell me it's my oil pan gasket and immediately I know this is inaccurate but went ahead and paid $2400 for the repair 2 weeks later my car is dripping oil and I can smell it burning off the exhaust pipe I drop it off again and After one week they call me to tell me the oil pan gasket is still leaking even though it never was to begin with and they advise that the rear main seal needs to be replaced and it would be $3500 after I already shelled out $2400 for the none existent problem they supposedly fixed at that point I did some investigation and after reading all the reviews I finally got it They are a huge SCAM no sympathy for their customers they are out to get as much money out of people and SCAMMING at every chance they get Bottom line I'm out $2400 and my car is still not fixed Will not recommend to my worst enemy stay away and find a mom and pop shop wanting to make a living Jay's sucks Thank you for nothing (SCAMMERS) Even if they offer to fix my problem for free I wouldn't come back and now I will push to not even bring company vehicles in for anything from the company I work for let's see who loses more.

Best auto repair place around. I took my daughter's car in yesterday because of a noise from under…read morethe front of the car. The mechanics took a look and realized it was a simple fix and had it on the road again in no time, at a fair price. The staff was courteous and understanding. Won't take the car any place else. Thanks Jay's! Great job!

well unfortunately for me I can't get a new car now because Kyle and his crew fixed my car like…read morenothing ever happened! A dirt bike ramp fell on the back quarter panel denting, scratching and chipping the paint. They got my car in super fast- car Looks amazing can't even tell it ever got damaged!

I have a UNC student that needed a cosmetic repair. The "Weatherman" recommended Eaton Paint &…read moreBody. Kirsten was phenomenal - quick repair, fair price, and awesome service from first call through pick-up!