Adore Cleaning is a fantastic domestic cleaning service, I can't recommend them highly enough! What a relief!
Any of my friends reading this will laugh, because the problems I've had with cleaning firms have turned into quite a saga over the years. When I lived in London I tried two different agencies, and both were dire. Unpunctual, unreliable, and a very bad standard of cleaning. When I moved to Hove, I tried two more, one in Brighton and one in Hove, but both were terrible. The firm in Hove weren't cheap at £13 an hour either. The standard of cleaning was terrible and one day I checked up on them, to find that they were charging me £39 for three hours but they were sneaking off after only two. I swore I'd do my own cleaning from then on.
So it was with a great deal of trepidation that I relented and agreed to try one more time. A friend of mine recommended Adore Cleaning in Brighton, saying they are really good and she wouldn't use anyone else.
Adore Cleaning are based in Brighton but they cover a much larger area, from Worthing to Eastbourne, and inland too. When I found out how low their hourly rate was (£10.50 an hour) I almost backed out, but my friend Sue assured me that the quality was really high. Anyway, I eventually gave them a call and I'm so glad I did.
What lovely ladies they turned out to be. Very polite, friendly and professional. Nothing was too much trouble. They really listened to me and what I needed, and filled out a checklist in detail with me, while going round my home.
When they chose my cleaner, they didn't simply ring Jen up and tell her to get in touch with me in her own time (as the previous agencies did - in fact one didn't even bother to visit me at all). They came with Jen personally and introduced her to me, then showed her what needed to be done so that I didn't have to. One thing I particularly liked was that they were so nice to Jen and took pains to make sure that she was happy too and that she knew where everything was. At that point I left them to it, and when I came back, all I can say is WOW! It was such a pleasure to come back and see and feel my home looking and smelling so fresh - a really thorough, careful clean.
Jen comes every week on the same day and at the same time. She always leaves me a friendly note, and lets me know if I run out of anything.
My only moan - and it's only a little one - is that I had to wait three weeks for them to start because their cleaners are so busy with other clients. I can see why, considering their great service and low prices. In fairness they did warn me that this sometimes happens if they have a lot of new clients in a particular area and that I might have to wait for two or three weeks before they could take me on. I wasn't really happy about having to go on a waiting list for three weeks, but looking back now, I'm so glad I did. Jen is an absolute godsend and I'd be stuck without her. Oh, and when Jen has a day off, they arrange for another cleaner to cover. The last one - Lynne - was great too. read more