Our dog loves it here but you can never get in for daycare or boarding. It is clean and the…read morepeople are pleasant. We have failed getting in even calling a week or two in advance for daycare.

We had to find boarding for our 3 dogs in short order as we had a family emergency out of town…read more None of the dogs had ever been boarded before so we were a little nervous on how they would do. We checked out Kritter Kare's Howliday Inn and a few other places near us on a Tuesday and the dogs had to be boarded starting Wednesday. We choose to use the Howliday Inn and I'm glad we did. The facility is clean, modern and welcoming. The 3 staff members we interacted with with were friendly, knowledgeable and professional. There is a large inside common area for the doggy day care and at least 3 outside play yards. I was shown two boarding areas and we were able to keep our 3 dogs together in one area which really seemed to help with any anxiousness they had about the new and unexpected situation. They were super accommodating to our needs of a very early drop off and a very late pick up due to the last-minute out of town travel. They communicated with me after the drop-off, providing updates and even pics on how the dogs were doing. The rates were fair/comparable and communicated up-front . The short story is the dogs were well taken care of and seemed to have a good time. I certainly recommend this business and will use it again if we need to board any or all of our dogs again. BTW - they also offer day sitting/playtime and additional services that can be performed while your dog is boarded such as grooming and nail care. Thanks to Jen and her staff for helping out in a hectic time and we're so happy that everything worked out great for the dogs.

Customer service is amazing. Their employees have been very helpful everyone time I have been…read morein.

We have been being our yellow lab and golden doodle here for a few years and the service is…read moreoutstanding. The prices are reasonable and the staff are very helpful. Our lab is getting old and they worked with us to allow me to wash her first then come in for a shave. I stayed and helped hold her up because she can't stand for very long as her back legs will give out. I appreciate their love for animals and personal care they provide my pups!

My German Shepard sheds a lot of hair. Anne's shop is the first place that thoroughly removed the…read moreaccumulated thatch on a regular basis. We now have very little amount of hair ball accumulation in our home. They do a very good job at shampooing and nail trimming also. Fully recommend!

First time customer. My dog looks amazing. He's a mini goldendoodle that I'm pretty particular…read moreabout his cut. They got it perfect which I don't think I can say about any prior groomer. They were able to fit me in quickly and they were very friendly. Great job!

The moment i walked in i felt unwelcome. I continued to go to Jessica who groomed my Maltipoo. My…read moreMaltipoo had long beautiful hair and for7 months she groomed her. She asked me to attend a "brushing class" which i did for free w her. I always felt confrontational w her like she didn't approve of me keeping my dog's hair long. Well it became apparent when she Hung up on me! I feel this was extremely unprofessional. I specifically asked her not to shave my dog and she did a 1 inch cut which to us is essentially shaved. Here are the pics. What's so bad is i feel she intentionally did this because she did not want to keep brushing my dogs long hair she said it was torturing her(the dog) and we weren't managing the hair well. I brush my dog's long hair w a wire brush and metal comb and then cut whatever knots out she has with scissors which i told her to do but her response was that will look choppy! So after expressing my displeasure of her decision to cut very short my long haired pup she hung up on me! Instead of cutting her hair so short, she should have said i am not comfortable with brushing and grooming her anymore and you should find a new cut. Instead she decided on her own to do this! And when my hubby picked our pup up that day, Jessica immediately said "she isn't shaved " which was apparently on my husband's shocked face, yes she was! Im not asking for my Money back but i do feel the owner of this "woman ran business" all woman only work there, should apologize for the unprofessional manner in which her employee conducted herself. Do not hang up on customers. In the future, Maybe take a class in how to be more professional in dealing with unsatisfied clients

Excellent products, knowledge and customer service! Kathy and her team are very friendly,…read moretrustworthy and knowledgeable about dogs and cats. This is a one-stop shop and I can't recommend them enough!

I can't say enough good things about this business and the ladies there!!! I've been going there…read moresince I bought my Goldendoodle 3 years ago and have never been disappointed. Paula, one of the groomers has gone above and beyond what should be expected of her... Coming in after hours to groom my doodle when he had escaped the yard and was covered in baggers lice and other stickers. I wouldn't think of going anywhere else.

Patty the "full service" pet groomer is wonderful! I am fostering a cat for the Cat Network who,…read morebecause of PTSD from abuse, can be reactive to sudden, unexpected issues. He is a domestic long-hair with a solid coat of mats on his underside. There was no way I could get those out myself. I had found out about a pet hospital in St Charles MO that offered sedated grooming. They were pretty expensive as well as being a long, stressful drive for him. I knew Mon-Clair offered grooming & gave them a call to ask if they would sedate him. Yes! They could do sedated grooming on Merlin. His appointment was a week ago. He and I are SO pleased with the outcome! The grooming included claw clipping & ear cleaning. She offered teeth brushing for an extra $8, since he would already be sedated. Of course, I took her up on that. With everything I had been quoted when I made the appointment, I thought it would be around $200. It came out to $164 & some change. Woo-hoooo! Merlin is a MUCH happier cat. AND! the icing on the cake? Dr Harres actually called & let me know how everything went. What a pleasant surprise! I haven't talked to a vet at my usual clinic in 15 years. I may be switching all my cats over to Mon-Clair. One note -- I've never had a cat groomed before, so I didn't realize that they spray them with perfume. If that's something you don't care for, be sure to let her know when you take your cat in. Other than that, it was an amazing experience for both me & Merlin. (By the way, Merlin is available for adoption.)

They are very very expensive and not very helpful at all. We took our dog to a local vet and saved…read more$600 to have her spaded. They are not pleasant at all and act like they could care less about your pet

We have had a wonderful experience at both the Columbia and Waterloo locations with the incredible…read morestaff and well stocked inventory. My husband and I have been able to recommend Three Tails to so many friends and family members that have dogs because supporting local small businesses matters. Thank you for providing such a valuable resource to pet owners that is so hard to find these days!

If you're looking for good pet food, great advice, or grooming services... this is your place. The…read moreowner, Taylor is always available for questions or concerns. She truly cares about your pet. Everything in the store is organic and Taylor is certified in pet nutrition. Any questions you have... she has the answers. And she loves when I bring my dogs with me shopping. They love the toys she offers and the treats are the best! I will always come here for my pet needs! You won't be disappointed.

I went for the first time today and use the self service dog wash. It was excellent. There was…read moreplenty of good equipment and good advice. This is a great place. If you wanna do it yourself.

This place is a hidden gem. I've driven past this place numerous times and even did a general…read moresearch online for self- service dog washes. I typically try to stick with what I'm used to, but I'm so glad I ventured off and gave this place a try. Staff was friendly, and if it's your first time coming in, they give you a run-down on how everything works. They provide everything that you need (shampoo, conditioner, soap scrub brush, drying towel, slicker brushes, deshedding comb, finishing spray, aprons and high velocity dryers). I was able to bathe my fur baby Milo, and got him looking like he is fresh from the groomers. Staff will come and disinfect the tubs and drying stations and put clean items out for the next customer.For $21, this is definitely a deal. I am definitely coming back to use the self-service wash!