Used this company in March and had an amazing experience!…read more Each person that helped us was very attentive and responsive and they always had their part of the equation done instantly to make sure that everything was working smoothly with our Realtors, and we got a better rate than we would have from typical lenders.

I called to inquire about current rates & got transferred to 2 different people that day to get…read moresuch. Lots of pressure to take a loan app, I said I was doing my due diligence & was not going to do a loan app that day. Then what really took the cake was I got a text message from Amy the following Monday stating the Fed had lowered rates, I immediately Googled such & found no such news. I texted her back asking her to send the link to confirm such. She said she didn't have that article but continued to try to get me to make an appointment in 3 more text messages. I told her I wanted nothing to do w an organization that was trying to mislead me w falsehoods. I asked for her NMLS#... no response so far.

Chae was always available. I had his direct line. He closed the purchase quickly as I had…read morerequested. His rates were competitive. He is very experienced and knowledgeable. He reacted very quickly to any of my emails or requests. I would definitely use him again.

Super responsive and best customer service around. Can't beat low rate and fees that we got!read more

After emailing with the unqualified manager they demanded that I had to come to the branch to get…read moremy money. So I did just that. Got in my wheel chair and traveled by bus to their location and upon entering I was directed to a teller to do my business. The teller was very nice however decided that she needed to read the file notes before giving me a check for my withdrawal. Then they tried to short me and keep the balance in a savings account. Soon the assistant manager had to stick her nose in my business. I tried to record what was going on and she tried denying me my constitutional rights to record. I told them either give me all my money or I would call the police. The teller handed me a check for one account and I immediately did a deposit to my other bank account. I was done with my deposit of the check and the assistant manager told me I had to go over to one of the desks to complete my transaction because I was holding up other members. I wasn't holding up anything I was trying to complete a withdrawal transaction that should have taken a minute to do but the assistant manager kept insisting that I had to move out of the way. I refused to move until I had my money. In November 2025this crooked credit union stole $3250 dollars out of my account and I had to go there to show them that they had no authorization from me to remove those funds. It took them over an hour and a half to find the records yet I was able to show them a screenshot of my account from the online app and they still wanted to argue. If you are over the age of 60 people should know they will now delay your transaction up to 45 days (freeze your funds) if they don't like the character of your transaction. They have accused me of some very horrible things and have cost me considerable expense because of their ignorance and almighty attitude. Draw your money out of this arrogant organization before they cause you severe distress. My matters will now be resolved in a court of law against this organization and each and everyone of the persons who have committed fraud against me. DO NOT TRUST THIS ORGANIZATION, REMOVE YOUR FUNDS AND GO TO A REAL FINANCIAL INSTITUTION. THEY DISRESPECT VETERANS AND APPEAR TO KISS UP TO THE CURRENT FEDERAL GOVERNMENT REGEME. YOU ARE AT RISK OF LOSING EVERYTHING IN MY OPINION.

This visit I had brought in some coins I've been saving since 2020. As I walked in the first thing…read moresaid was "are the coins rolled?" I retorted of course then they pointed the way to the cashier. Yes they were nice about it but then I flashed back to a time that financial institutions had coin counters. What happened to those days? As I digress once I reached the cashier she was pleasant and kind and patiently counted the rolled coins. We came up with different totals and she recounted the rolled coins again and found the errors of her ways and we came to the amount that I had.

Angela was amazing to work with! She helped us with financing for a new construction home and also…read moreto refinance that same home when the rates dropped and it made sense. Angela is very knowledgeable and walked us through the different options we had available. We had some more complicated moments during COVID with rates and what options were available but Angela didn't give up finding us the best solution for us. She is more concerned with setting her clients up for success than collecting commision. She truly cares that each of her clients end up with a personalized solution that works with their short and long term goals. I would love to work with Angela again if the situation ever presents itself and highly recommended her to anyone looking for a mortgage broker.

I cant speak more highly of Angela. She has helped me with both a refi and a new home purchase and…read moreshe was so great for both. She really explained my options and walked me through the process. The rates she got me were the lowest out of everyone I got quoted from. She is also super responsive, I could always get a hold of her. She makes any loan change so easy. Use her, you wont regret it!

Samantha is absolutely amazing! I had the privilege of working alongside her in a transaction. She…read moresecured some fabulous buyers for my listing. As an agent, finding another agent whom you look forward to working with to this extent is rare. Samantha's communication was next level and I could see that her clients were well taken care of. Everyone was happy to be working together which ended in a joint closing with hugs to go around. I can't recommend Samantha enough! I know you will be in great hands

Highly recommend Silver Rock Financial! They were very helpful and professional! They made buying…read moreour home a very easy process.

I agreed with other review, if you get loan officer Tori Zimmerman, it will be bad luck. She is…read morevery bad, she approved everything at beginning, lack communication, until about closing the other loan processor yelled at me because they still need this, that documents, Tori never told me those things & what I have to do. No news since pre-approval until closing. I saw her biography, she doesn't have experience or specific in loan officer job, or accounting something like that, except other things such botanical, education, etc. No wonder as loan officer at Inspire she lack knowledge. I have enough, she make enough troubles.

They are working with us very fast service we are purchasing a home thru them and we are not…read moredisappointed with the service they provide

The process was great with ULC. However, they are selling their mortgages to a sub par company…read morethat has multiple complaints about unethical financial business practices to which that company is now in a class action law suite. I had to refinance again with a more reputable company to get out of the shady company my loan was sold to by ULC.

oh, my gosh, what a racket! Universal Lending (Sarah) has…read moreroyally given my daughter and her husband the shaft! It took Two months to get a refi, they charged them thousands, they lied to them about the 'research' they were supposed to do, and ended up with almost the same house payment. Skip this business.

Erik and Riah were all we could have ever wanted in helping with our search to find a home. They…read morewere attentive, efficient, knowledgeable and overall very caring about making sure that we found the perfect home. They negotiated on our behalf in the best way possible to make sure we got what we wanted and needed to be comfortable closing on our home. 10/10 recommendation.

Erik & Moriah helped us sell our Denver condo and buy a new home in Lakewood in early 2021. Both…read morewere incredibly knowledgeable and went above and beyond to get the job done when the market was insane. I will use them again as my go-to realtors and highly recommend their services.