Office staff very rude and unprofessional! I was out of town and needed to speak with my doctor…read more.. I was told if I wanted to talk to the doctor I would come to the office. This office is disrespectful to their patients! They ignore their patients. They say they offer telehealth but I was told if I wanted to speak to a doctor I would come to the office, the doctors were busy taking care of patients that did come into the office. I have never been treated so bad by a doctor office... Then they do called fired me cause I got angry! I don't understand how a so called doctors office could care so little about their patients. It's very disturbing how this doctor could let such unprofessional behavior happen but guess the doctor doesn't care either! Beware of this doctor office!! If you don't act the way they think you should act or you speak up! You will get FIRED! And yes they send you a letter firing you! Just don't use them and save yourself the headache of having a doctor you can NEVER GET IN TOUCH WITH!!!

Never thought that anyone would use Yelp to find a doctor. My brother works here as does his wife…read more I was just messing with him and don't want anyone to not use their office. They took good care of me for many years, and I am still alive.

The staff was very friendly and our wait was reasonable. My seven year old was terrified of having…read moreto get blood drawn and James was amazing at taking her blood.

My husband has terrible allergies and almost died while traveling for work. He came here for a…read morecomplete allergy work up and now we are on our 2 year of his therapy and most of his allergies are gone! Thank you Dr. Ibid.

This was a very concerning experience. During our visit, we were initially placed in Room 1 for…read morebasic check-up procedures and instructed by staff to remain there until we were directed to move to another exam room to see the doctor. We were leave our belongings behind in room 1, including over $800 in cash. (The examination room was private and under the office's control, not a public waiting area or lobby.) Within minutes of being moved, when we returned, those belongings were no longer there. What made the situation worse was how the matter was handled. There was no meaningful effort to secure the area, no clear investigation, and our concerns were dismissed. One staff member was dismissive, despite another staff member who was doing our check up confirming that the belongings were seen in the room. We did not receive any follow-up or resolution after contacting by the letter and even we was call in the office regarding responsibility and Compensation for damages. all we get back was unprofessional yelling and screaming from that doctor phone call conversation because we calling for case update information. We also reported the incident to law enforcement, but without cooperation or clear evidence from the facility, the matter was not resolved. In addition, the consultation with the doctor was unprofessional. The exam room door was left open, there was no privacy, and communication was done while the doctor remained focused on a computer screen rather than direct patient interaction, which made the visit uncomfortable. Patients should be able to trust that their personal property is safe during a medical visit, especially when following staff instructions, and that they will be treated with basic professionalism and respect. Unfortunately, that level of care and accountability was not demonstrated here. Based on this really worst experience i ever have with doctor visit and never thing this going to happen with my entire family primary care doctor, I would not recommend this office.

the term "grifter" comes to mind. she's a joke! most expensive "concierge", but anything but! i…read moredon't think she knows if she's coming or going...peddling over-priced mlm vitamin products, then pushes the latest (& most expensive new big pharma drugs to hit the market - if you don't like these or don't want to pay ~$500/mo for them, you're told, "i don't write rxs". wtf?

Discourteous and dismissive front desk staff. Not knowledgeable in insurance companies they accept…read more Not concerned with patient needs. Focused on money, not healthcare.

I'm finally headache free - I have seriously put off going to the doctor for a long time (was…read moreworried I had a tumor or something). Saw Dr. Sinclair - He was really nice, the office was clean, the wait wasn't too long. He was very reassuring but best of all I can finally concentrate during the day because my head isn't throbbing non-stop. My fingers tingled a little bit from the medication but its helped me lose weight as a side effect and I don't snap at my friends all the time since I'm not in pain. 5 stars easy.

Dr Malik, Krissy, & Brynn take time to listen to my concerns & make sure all my questions are…read moreanswered. From check in to checkout such a wonderful professional office

A Disgrace to all MDs…read more This doctor Amer Malik lied to me & discriminated against me, just like his staff did. The final act this practice did to me was to lie yet again and then call my husband names. They claimed a letter from a specialist was missing key language they needed to fill out a form for me to keep my job, but they refused to give me a copy of the letter the specialist sent. I got copy of that letter and the language Malik's woman "Fatima" said was missing was in fact in the letter. The doctor had what he needed but lied, intentionally, which has cost me my job, my home-he waited until the 11th hour. Malik-your trifles with insurance manipulation which you openly brag about in front of patients.. good luck w that. But with me- You crosse a line, medically, ethically, and in many other ways. And having your receptionist come outside as if high, screaming profanities at my husband and referring to him as a woman actually captures YOUR true character, and hers. Complaints incoming. Enjoy the pics. Update: I got my letter. So screw all of you. Complaints still incoming. Enjoy the sand.

A Disgrace to all MDs…read more This doctor Amer Malik lied to me & discriminated against me, just like his staff did. The final act this practice did to me was to lie yet again and then call my husband names. They claimed a letter from a specialist was missing key language they needed to fill out a form for me to keep my job, but they refused to give me a copy of the letter the specialist sent. I got copy of that letter and the language Malik's woman "Fatima" said was missing was in fact in the letter. The doctor had what he needed but lied, intentionally, which has cost me my job, my home-he waited until the 11th hour. Malik-your trifles with insurance manipulation which you openly brag about in front of patients.. good luck w that. But with me- You crosse a line, medically, ethically, and in many other ways. And having your receptionist come outside as if high, screaming profanities at my husband and referring to him as a woman actually captures YOUR true character, and hers. Complaints incoming. Enjoy the pics. Update: I got my letter. So screw all of you. Complaints still incoming. Enjoy the sand.

I've been going to this practice to see Dr Malik for over 10 years. He and all of his staff are…read morealways very nice and friendly. They normally get you in and out in a timely manner, much faster than other Dr offices. I actually feel like they're part of my family there.

I am giving this medical center a 2 because the doc is nice. However, I had to switch to another…read moredoctor. I work a full time job and cannot afford to make an appointment at 9:00am and not be seen until 11:30. Being so behind schedule so early in the morning is so DISRESPECTFUL to the patients. I mean, it's one thing if it happens every now and then, but every single appointment, something ain't right. When I did visit this clinic it was monthly, I was a patient for about 8 months then found another doctor, I am in and out if the new doc's office in no time, I have never waited more than 7 or 8 minutes in the waiting room. Patients have a life and do not want to sit in a waiting room for 2.5 hours with sick people coughing and sneezing. The doctor has to see patients and be exposed on a daily basis but I schedule appointments so I can get in and out quickly. I am not sure how this office won The Official Community Choice Award Best of Bay, I just can't see how that happened with the experiences I had waiting so long in the waiting room.

I scheduled a telehealth appointment yesterday after testing positive for COVID-19. The appointment…read morewas set for 3:45 today. This morning, someone from the office called to confirm, but shortly after, I received an email saying the appointment was moved to 4:00 without any discussion with me. It's now almost 4:30, and no one has joined the telehealth call. I've tried contacting the office, but their voicemail says they are closed. It's difficult to recommend a doctor when you're unable to receive the care you need.