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    Bernier Family Practice

    3.0 (2 reviews)

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    3 months ago

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    8 months ago

    Great dr she is caring and attentive and actually look forward to seeing her. Its pan care on 15th street

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    Hormone & Wellness Center

    Hormone & Wellness Center

    2.3(3 reviews)
    2.6 mi

    In the past 2 weeks I have made 2 attempts to make an appointment. The office staff has…read moredisregarded my requests both times. The first time I called in because I had a cough deep in my lungs that I feared felt like pneumonia. I explained this to the nurse that answered the phone and I requested an appointment. She said she would have to pull my file and ask the doctor before getting me in. She said she would call me back shortly. I waited 3 hours for them to get back before I called to follow up. When I called back the nurse said it was too late in the day (it was 3:30 in the afternoon) and maybe I should try going to a walk-in clinic. First, I would prefer seeing my primary care physician because she has my history; and second, the co-pay for a walk-in clinic is almost twice what I pay to see my primary care physician! (the nurse knows that) I tried again, thinking the experience I had was a fluke. I followed the procedure this office sent me regarding scheduling my appointments on-line. I went to the website and selected the next available appointment time. When I arrived for my appointment the nurse snickered and said they would never have scheduled me for that time because it was too late in the day, so I obviously didn't have an appointment. The nurse was rude! I told her I wanted to wait and chat with Dr. Awantang to tell her about my experience. The nurse proceeded to 'block' for the doctor by running back to her and then coming back and saying she had just gone in with another patient and I would need to leave. I will NEVER go back there again. That nurse (receptionist) should be fired for the attitude she displays towards patients.

    I have been a patient of Michelle's for several years now. She has been the only provider that has…read moreever listened to me and my medical concerns. She's a jewel in a sea of pebbles. I highly recommend her for any hormone issues.

    Bernier Family Practice - familydr - Updated May 2026

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