Very frustrated with the experience I had at Dover Animal Hospital…read more I adopted a dog that was already a client at this vet clinic. The dog was about 6-7months old when we adopted her and has a cherry eye. The previous owners were very diligent in ensuring that the cherry eye was carried for appropriately, and that this girl had the best care possible! Keep in mind all of this puppy's vaccinations and assessment had been completed at this vet clinic. I called when I adopted this girl to inform them that she had a new owner, to make sure that they were contacting the correct people regarding follow-up and new appointments. When I called, I was advised that they were "unsure if they could keep me on as a client." I explained that the client was not changing, just the owner, and due to her circumstance, I would like to keep her care as consistent as possible as they already knew her case. I was then told "well I will have to check with the owner of the clinic and let you know if we can keep her on as a client." I then agreed (because what else am I going to do) and was advised that I would get a call within a week to let me know the verdict. Two weeks go by, and I still have not got a response from the clinic regarding the situation at hand. I call to follow up and am told that "the owner has decided that we cannot keep you on." I clarified that this dog has been a client of theirs now for almost a year, and that the client herself was not changing. It was reiterated again to me that they "could not keep this client, as a client." I still have not been given any reason or rational as to why they could not keep her as a client after she has, had all previous encounters with this clinic. To say that I am frustrated and defeated for my girl is an understatement. She deserves compassionate, considerate and consistent care. All of which was overlooked due to no fault of her own. Thankfully I have moved her to a clinic which she and I both feel supported and cared for. This was my first encounter with Dover Animal Hospital, and I am more than happy to say that it was also my last.

Dr.W is the worst veterinarian I have ever experienced. I ask for the owner of the clinic to call…read more.....still no returned call. Do not suggest this place EVER.

I've adopted 2 pets from Toronto Animal Services North Region…read more First was Riley, an 8 year old Lhaso Apso who was found wandering the streets. From his condition, it was evident he was homeless for many weeks and unfortunately, showed signs of being abused. It took a few months for Riley to build his trust with humans again, but for the 6 years we had him, he brought untold happiness to our home. Recently, I've adopted another dog...Finnegan, a 1 year old Shih-Tzu/Pomeranian mix. Finn was turned in to animal services as his owners could no longer care for him. Like Riley before him, he has personality with a capital "P"....and has, in a months time, become an old friend. When thinking of adopting a pet, why not look at an animal shelter or humane society? They have numerous animals looking for what they call "forever homes'. Some animals come with little or no background, so they are assessed and information is provided based on professional observations. Some animals are turned in by their owners, for whatever reason, and some background information is available. Some animals are rescues from a life that is unfitting anything. Besides dogs and cats, they have other animals as well, rabbits, guinea pigs...the list goes on and on. The people that I have been fortunate enough to deal with at Toronto Animal Services North have been stellar. They truly love animals and are careful to ensure that pets available for adoption are placed with individuals who can provide proper care for them. Sorry if I can't recall names, but everyone there was pleasant, knowledgable and obviously loved their jobs. They made the adoption process so much more enjoyable and they seem thrilled when one of their animals finds a new home. The cost is minimal and there are companions waiting to be found here. Please, before visiting a pet store or breeder, give a pet in a shelter a chance. You won't be sorry

The only reason I'm not giving them a 1 star rating is that they might be good at the actual…read morespaying and neutering, but I never found out! Calling them for the last 2 weeks, no one ever answers the phone, literally, not once. I'm talking calling 20-30 times per day, 2-3 calls at a time. Then their answering machine....the message is literally 3 minutes long. THREE MINUTES for what should be: "Leave a message after the tone" !!! So leaving an actual message for callback is very frustrating, as the message says so much information it kills your entire train of thought. Among other info, the message stated that they will call you back within 24 hours. It's been a week, no callback again. When we did get through to them months ago, we asked for spaying of 2 of our cats. The receptionist was very rude and we felt like she was just trying to get us off the phone so she could go back to playing Solitaire on her computer. She told us the fax number where to send all of our info and that it set up through that. Ok, so I faxed all of our information about both our cats. We did not receive any call back or anything, so after 2+ weeks passed, I got frustrated and called them again. The same (rude) receptionist picked up and said that they did receive the faxes and booked the cats for spaying. One was due to be spayed the next day, and the other in a week! Needless to say I was very upset, since they first off, booked both my cats on different dates, even though I requested they both be done on the same day. More importantly, I was upset at the fact that no one called us to tell us about the booking dates in the first place! Needless to say I cancelled. So yea, price wise this place maybe cheap, but they have absolutely NO customer service what-so-ever. Worst receptionist I've ever encountered with any business!

My pug Russell will be a year on March 6th...He is doing very well and i love him so much...he is…read morevery sweet and cuddly when he wants to be.. But can also be very energetic and stubborn too when he wants attention lol. I find the best thing to do when he misbehaves is to yelp and act like I'm hurt and he stops right away...it worked well when he started scratching at our walls. He is a very clever little guy too and whines at the patio when he wants to use the bathroom. I don't need to crate him When i go to work because he just falls asleep and waits for me which is cute. He loves all other dogs and has made a lot of friends in the area...he seems to have an endless pit when it comes to food...but his favorite treat is peanut butter..He is my best friend and i couldn't imagine life without him, My fiance and i are even considering getting him a lady friend. He has captured all our hearts and i wouldn't trade him for anything..Best dog ever!

I purchased my pug from Anita Depatie (formerly Puppy Love Kennels, but now operating as "Cutie…read morePugs") in 2014. I love my dog, absolutely and wholeheartedly, however, Anita is not a legitimate breeder. She is operating a puppy mill. Her dogs are not kept on her property. I arrived from out of town to find that my puppy was the only one on-site and I was unable to see the parents. She does not do genetic testing (though she did at my request and expense). She is not an ethical breeder. She has obviously changed her kennel's name to evade the poor reviews and reputation. She was also suspended from the Canadian Kennel Club in 2018 (this information is easily found on Google) due to not following the Code of Practice. Avoid at all costs.

I cannot thank Janelle enough for my Miniature Goldendoodle. Penelope Mae is such a blessing. She…read moreis so smart, sweet, loving and playful with an incredible temperament. Goldendoodles are great breeds for many reasons, but I truly think a great Doodle comes from an exceptional breeder. When searching for your new companion, you want to find a breeder who knows exactly what they're doing, someone who is passionate about the breed and cares about the overall wellbeing of the puppy. You want to find a breeder who is responsible and ethical and isn't just trying to make a quick buck. Janelle is no exception. She goes above and beyond to make sure all her puppies are healthy, have wonderful temperaments and excellent genetics. There is no doubt Janelle knows exactly what she is doing. I admire Janelle and appreciate all the hard work that goes into breeding such a perfect dog. You may also think the price is a little high, but trust me, you get what you pay for and Penelope is worth every single "Penny."

After a very long time of researching breeders I decided that Janelle Cole at bellaminidoodles.com…read moreseemed like the best fit to work with. I found a beautiful puppy listed on the website " Fushia Girl " a mini goldendoodle i spoke to Jenelle 3 times before purchasing. She sent me the invoice for 3,900.00. Once I paid in full she texted me not thanking me for the payment but to complain she forgot to add on the $110.00 processing fee she gets charged when one uses a credit card. Although this was settled once she realized her error Jenelle advised she would pay for this fee along with the " training the pup received " I selected a pick up date see her website she charges $550.00 for pick up in Lee Massachusetts. Once a delivery date was set I received another text from Jenelle advising me to bring $675.00 in cash for the delivery driver. Big difference $550.00 to $675.00. I arrived early that day to pick up the puppy, no delivery company existed it was just her son. I pay the $675.00 was handed the pup and drove home the 2 hours. When finally was getting settled at home I noticed I was given the wrong dog. I also must add this pup was so shaggy, messy, matted and poor thng couldn't see with the amount of hair covering the eyes. I brought the pup to TWO pet specialists and was told this dog is NOT a Pure Goldendoodle this is closer to a Poddle. I contacted Jenelle Cole that same night at 732pm via text, expressed my concern to Jenelle Cole. Radio Silent, No Text, No Phone Call nothing. The next day at 130 pm I finally connected with Jenelle Cole owner of Bellaminidoodles.com. The reply I received " anyone who is not happy with the puppy they receive I always tell them to bring the puppy back to me " I remind her I live in Massachusetts and she lives in Rochester NY a 938 miles round trip. That day I spend 2 hours researching flight nanny, delivery companies, private flights out of the Beverly ma airport, thought about renting a car, looked into taking a bus to NY so many ideas but every idea I had and looked into would cost $650.00 at minimum to get the pup returned to NY. I finally decided I would drive my own car that is a lease to NY. I reached back out to Janelle and ask her if she would kindly return my $675.00 cash from the pick up delivery and I Will agree to drive the pup I have back to her home in Rochester NY. Her reply " I am not paying one penny for your expense to bring the pup back to me this is your responsibility " Text me when you are on your way, and hangs up on the phone on me. The next day at 4:42 am I got in the car and drove to NY. I arrived at 12:35 pm returned the pup back to Jenelle Cole. She begged me not to post any reviews. She asked me if I thought she was being fair I replied NO but showed zero compassion. All I wanted and still want is the delivery fee of $675.00 returned to me. Note again her sketchy website says her delivery fee to pick-up a pup is $550.00 so why was I was charged $675.00 is wild. I returned home that same night at 920pm. I drove 987 miles, drove a total of 14 hours, spent $140.00 on gas in one day a big loss for me. The next day Jenelle Cole texted me showing me pictures of the pup all well groomed saying she has been adopted for $3400. I submitted a complaint with the Attorney general office in NY thankfully they have a Lemon Law for Dogs. Waiting for the outcome, I just want my refund. #1 pic is the dog I purchased, #2 & 3rd picture is how I received the pup, shaggy, messy and not the same dog. Lastly her pups are not " Trained " so please beware and no I do not recommend bellaminidoodles.com. They advertise Goldendoodles but are selling Poodles. Note multiple negative reviews posted on bellaminidoodles.com most concerning her last positive review is not recent dated back to 2019. Could be family or friends posting a positive review.

When my darling Charlie stopped eating and drinking, they were there - compassionate & caring and…read moregiving me a realistic view of the possible outcomes. Wonderful people.

From the owner: Animal Hospital in Oakvilleread more

Love this store ! Great service and a great groomer ! Sierra is amazing! Bandit loves herread more

Life run so much better when I find the right people to do the jobs I cannot. I have two little…read moreYorkies, Billy The Kid and his younger bro Eddie Spaghetti. Over the years it has been difficult to find a groomer who had the personality and skillful to listen to what I wanted and really care about the boys. They often came home with cuts that were not very good and/or aspects of grooming just not done. Then, I found Sierra and her sister Cali at Pet Value in Simcoe, On. They listen and ask questions to clarify what you would like them to do. They are gentle, kind and professional. Should Sierra need further clarification or share a concern ... she'll call right away. At the end of the grooming I get a verbal report about any findings and how they boys handled the grooming. The boys come home happy, smelling great, all aspects of grooming and care are done, and the cuts are cute, and beautifully symmetrical. The sisters add a little bit of "funk" to their hair sometimes. Thank you Sierra and Cali. Thank you to the staff at Pet Value for having great groomers. My husband comes home after picking the boys up and always comments on how great the staff are and how they take time to give a smile and check out the boys. Cari KM